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The Inn at Market Square

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#1 of 4 Hotels in Zion
Certificate of Excellence
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The Inn at Market Square
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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Beloit, Wisconsin
Reviewed August 20, 2014

We stayed at this hotel as my husbands brother got married over the August 15th weekend. What a fine estabishment! Everything was perfect! Customer service, food at the Cafe and the hot tub which is open 24/7! We would stay here again!

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1Thank Kathymoa
MarketHost, General Manager at The Inn at Market Square, responded to this review

It was a joy to celebrate such a beautiful wedding with you and your family! We are delighted you enjoyed your stay with us and look forward to seeing you again soon. We appreciate you taking the time to let us know of your experience as we truly believe in our mission - Every guest. Every time. Excellence. Please give...

Melrose, Massachusetts
Reviewed August 7, 2014

My family and extended family stayed here and the service was outstanding. The staff was so pleasant and patient. There are nice spaces for kids to hang out and play games and use the computers and the staff even set up a movie for the kids to watch in the conference room. There is a nice outdoor seating area with...

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1Thank Melrose375
MarketHost, General Manager at The Inn at Market Square, responded to this review

How wonderful that we were able to make your stay here in the beautiful City of Zion a memorable one! Thank you for taking the time to let us know that The Inn offered a quiet retreat for your family and the entire team will smile knowing our movie night for the kids was enjoyed. We hope to see you...

Spencer, Indiana
Reviewed July 20, 2014

My wife and I stayed here a couple days and we found it to be clean and comfortable with nice amenities. I liked the small balcony overlooking the main drag through Zion. Road noise was not a problem on our 2nd floor room. The place was actually pretty quiet and relaxing--a good "home base" for our activities. It's somewhat pricy...

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1Thank Stephen W
MarketHost, General Manager at The Inn at Market Square, responded to this review

Thank you for much for your comments on the accommodations here since our team really does try to create a home away from home feel. For breakfast, we had two goals; first,, to support our local community by giving our guests the option to visit a variety of area cafes on us; and second. to offer a unique alternative to...

Spring, Texas
Reviewed June 30, 2014

A few months ago, I received the most fantastic service from Jenni – Housekeeping Manager (?). When I was at the CTCA a couple months ago I left a few articles of clothing, including one of my favorite shirts, some under garments, and thorlos hiking socks; easy to replace but here’s what Jenni did: she gathered up all those cloths,...

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2Thank BRUCE_DAVIS
MarketHost, Manager at The Inn at Market Square, responded to this review

Jerri will be so happy to know her efforts made such an impression! She genuinely does take pride in helping get lost items back to their proper home and does remarkably fine work. With your blessing, I will share your note because she and the team know how much one person can make a difference simply by caring. We really...

Reviewed June 22, 2014

Very nice newer facility only to be surpassed a staff with a great attitude. Only there one night, but the entire experience was exceptional. There is a small restaurant, a work out room and ample seating outside for having a drink or simply visiting friends. Zion appears to be an old town, trying hard and possibly making a come back....

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Thank Professorbobby
MarketHost, Manager at The Inn at Market Square, responded to this review

Thank you so much for expressing your appreciation for the team's efforts here at The Inn of Market Square! I will be sharing your kind words with everyone in our next team meeting to thank them for doing their part to exceed your expectations. This is a very special place that we are honored to be part of and share...

Joliet, Illinois
Reviewed June 2, 2014

This hotel is one of the best places I've ever stayed, the staff makes you feel like you're home.Great place, great atmosphere. Can't wait till the next time I'm looking forward return there. The employee are very courageous and always have a smile on their faces m

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1Thank ladyloversb47
MarketHost, General Manager at The Inn at Market Square, responded to this review

Thank you for such an honor, that our efforts have truly made you feel welcome and appreciated. Our mission is every guest, every time, excellence...your kind words will let our staff know such a goal is possible and on their behalf please accept our gratitude. We look forward to being your home away from home again soon!

Rocky Hill, Connecticut
Reviewed May 29, 2014

Dear Friends of Zion: The Market Inn has been nothing if not consistent in service, attitude, and friendliness. The beds are great. I never get to do much when I go to Zion because I love staying in the room. You will not be disappointed if you stay here. I have never submitted a bogus review and I'm not going...

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1Thank Brougham1952
MarketHost, General Manager at The Inn at Market Square, responded to this review

Our goal every day is to exceed the expectations of our guests so I want to thank you for taking the time to say those sincere efforts were noticed. We sincerely want to create an environment where our guests need only worry about their personal journey while here in the beautiful City of Zion. Our very best wishes to you...

Slippery Rock, Pennsylvania
Reviewed May 4, 2014

My Husband & I stayed at this hotel while he under went treatment at CTCA. This Hotel was a wonderful location. We enjoyed having a full size re fridge & kitchenette. This was a relaxing place to be. The activities & bar were a real bonus. We would highly recommend this Hotel to anyone who comes to stay in Zion!

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1Thank MARYELLEN1424
MarketHost, General Manager at The Inn at Market Square, responded to this review

What a joy to hear our rooms provided all the amenities to make your stay a memorable one. On behalf of our entire team, thank you for your thoughtful words and I will let them know their effort to serve every guest, every day, with excellence is an worthwhile and appreciated goal. May your visits to Zion bring you restored...

Sioux Falls, South Dakota
Reviewed March 8, 2014 via mobile

An amazing hotel. Incredible atmosphere of true elegance with a hometown touch. This hotel primarily serves the CTCA patients and their families. They are very accommodating and make you feel right at home. Recos: get room away from highway to avoid noise.

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1Thank A2coolcity
MarketHost, General Manager at The Inn at Market Square, responded to this review

We are delighted you took the time to share your kind words as our team will be so pleased to know you enjoyed your time with us. Everyone here is committed to exceeding our guests' expectations and being part of the international Independent Boutique Collection family is allowing us to offer new and exciting conveniences. We hope you will visit...

Cisne, Illinois
Reviewed January 21, 2014

We stayed here early January. The hotel had definite pluses, such as a very comfortable beds and nicely decorated rooms. We stayed several nights, and upon check-in, our room was clean. The next day when we returned, the only thing the cleaning staff did was leave clean towels and take the dirty ones. I had put the card on the...

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Thank jlm1966
MarketHost, General Manager at The Inn at Market Square, responded to this review

Thank you for taking the time to share your experience with us here at The Inn. We only recently transitioned to an Indepent Boutique Collection Hotel member and are very excited about several changes underway. Among them is the decision to replace the standard coffee pots with the convenience and improved selection of Keurig machines, still until that process is...

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Inn at Market Square offers a wide variety of rooms and services to meet all of your needs. Our 84 room hotel has 16 extended stay suites that have full kitchens and living areas. We also offer a fitness center and business facility with free computers, internet and printer access. Guests can enjoy our hot breakfast in the Adeline Room every morning and join us in the evenings on the patio for a relaxing rest around the fire.If you are looking to host an event, The Inn at Market Square also offers banquet facilities and meeting rooms that can accommodate up to 250 guests. All events books at Market Square also come with complementary event planning services to ensure that your event runs smoothly. We work with everyone to meet your budget and event needs. We strive to make your stay or event the best it can be and look forward to welcoming you to our beautiful hotel. ... more   less 

Additional Information about The Inn at Market Square

Address: 2723 Sheridan Rd, Zion, IL 60099-2616 (Formerly BEST WESTERN PLUS The Inn & Suites at Market Square)
Location: United States > Illinois > Lake County > Zion
Price Range: $121 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Market Square 3*
Number of rooms: 84
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Also Known As:
The Inn At Market Square Illinois/Zion
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Questions & Answers

Here's what travelers have asked, with answers from The Inn at Market Square staff and other travelers.
2 questions
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Nashville, TN
Ham Lake, Minnesota
over a year ago

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Questions? Get answers from The Inn at Market Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Back side of the hotel so you don't hear the traffic”
nannypulse, 4 weeks ago | Read review
“just ask at the desk for what you prefer”
, Mar 14, 2017 | Read review
“Ask for a room off main street for an extra quiet location”
cat7847, Sep 21, 2015 | Read review
“We chose a king balcony room after someone suggested it was the best layout on tripadvisor- this is probably a bad idea because they will say you chose the balcony so you could smoke. the balconies face power lines, a parking lot and dumpsters, and there are no chairs or tables on or near the balcony so don't bother.”
667lizg, Nov 12, 2014 | Read review
“Many of the rooms are different, so speak with the hotel staff to make sure you know what you're booking. The room type may or may not match the pictures. The room included a breakfast voucher for one of three local restaurants, one of which is located off the lobby.”
633adamh, Sep 19, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question