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The Inn at Market Square

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#2 of 4 Hotels in Zion
Certificate of Excellence
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1 room 2 adults 0 children
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The Inn at Market Square
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70 Reviews from our TripAdvisor Community

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Showing 70: English reviews
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Perfect for stay around hospital appointments and surgery, although we would certainly come back for anything. Clean, friendly place with all we needed, even a kitchenette. Shops, churches, and food all close. Shuttle to CTCA just a few blocks away. Nice coffee and meals at Callie's, right there.

Helpful?
Thank Robyn N
Henderson
2 reviews
5 of 5 stars Reviewed July 24, 2016

Last minute trip & was unable to find lodging in my home town. The Inn was a recommendation from a friend. The room was clean and staff very pleasant and kind. The on site café has great coffee and, the young ladies behind the counter very friendly. Even with being on the street side of the Inn on the weekend,... More 

Helpful?
Thank David L
Management response:

We are delighted we were part of your family celebration! Thank you for your kind words and I will share them with our team. We sincerely hope you do visit us again since we find being off the beaten path to be a very fine thing! Congratulations to your niece and many happy travels. More 

Amelia Island, Florida
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 28, 2016

This is a wonderful place to stay. EVERYONE is so friendly and helpful. They do have a lot of the CTCA patients here if that would bother you. The rooms are very nice, small refrigerator, microwave, Keurig coffee maker. Bed and bedding is nice and comfortable.

Helpful?
Thank oceansofamelia
Management response:

We genuinely appreciate your kind comments and are humbled to be part of the journey for our guests of CTCA and their families. We strive to exceed our guests' expectations and hopefully we did for you! Please take care and know we look forward to seeing you again should you return to the beautiful City of Zion. Thank you again... More 

Kendall, Florida
Level Contributor
7 reviews
5 of 5 stars Reviewed April 25, 2016

My wife and I visit Zion a few times a year and we would never stay anywhere else but Market Square. First off the service and staff are truly remarkable, they know how to make you feel comfortable and right at home. The selection of rooms and suites are vast with EVERYTHING you might need or want included. Cleanliness and... More 

Helpful?
Thank BrotherTru
Management response:

Words fail to express our gratitude for your beautiful words! Our entire team truly enjoys being part of The Inn and serving our guests from around the world. While we strive to exceed your expectations, being told our efforts were worthy of your needs is greatly appreciated. Thank you sincerely and we hope you can visit us again soon and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 10, 2016 via mobile

Always have great time here. The staff of the hotel and Callies are top notch. Never there for "a vacation" but the place makes the visits much better. Pizza is great from Callies and gelato is good too.

Helpful?
Thank Jason V
MarketHost, General Manager at The Inn at Market Square, responded to this review

We're just receiving this review so I apologize for the delay in responding. Please know we are so grateful to hear about your time with us! We know our guests are here for a very personal journey so our team genuinely tries to make their visit as welcoming and supportive as possible. We're very glad you like our pizza...we do,... More 

Waukon, Iowa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 4, 2015 via mobile

One of the best places in Zion is definitely The Inn and Callie's, I look forward to annual trips to the area and make reservations to stay here. I find this hotel absolutely gorgeous and a great place where I can relax effortlessly. I would recommend this for business and personal travel needs. You will not be disappointed! The shop... More 

Helpful?
Thank JomarieScholtes
MarketHost, General Manager at The Inn at Market Square, responded to this review

What a beautiful comment that I will thoroughly enjoy sharing with our team! It is our sincere wish to exceed our guests' expectations and when we hear you are pleased, it brings a smile to one and all. Our cafe and gift shop, Callie's, is a constant whirl of new ideas and I'm so glad that you found them to... More 

Colorado Springs, Colorado
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 17, 2015

I recently stayed here for almost a week while my brother was at CTCA. The rooms were very quiet and I slept really well. I also used the hot tub and work out room each morning. The shuttle runs all of the time and is very easy to get to the hospital. Overall a very nice stay, which helps a... More 

Helpful?
Thank robp0411
MarketHost, General Manager at The Inn at Market Square, responded to this review

Having family or friends beside you during such a time is a gift and you should know your kindness to your brother will make a genuine difference. I'm glad you enjoyed your stay with us and made good use of our amenties. We're always looking for suggestions and feedback so we can exceed our guests' expectations and I thank you... More 

Henderson, Nevada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 14, 2015

Stayed here while receiving treatment at CTCA. Nice little hotel. It was quiet, clean and comfortable. Beds and pillows were good. Staff were very friendly and helpful. I would stay here happily anytime I need return to CTCA.

Helpful?
Thank Stephanie R
MarketHost, General Manager at The Inn at Market Square, responded to this review

Thank you so very much for taking the time to share your kind words. Our effort is given in trying to anticipate our guests' needs, especially those in Zion for treatment or to here to support their loved ones. We wish you and your family the very best and look forward to being of service to you again soon. More 

Chicago, Illinois
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 1, 2015

This is a must stay at if you are traveling in northern Lake County! The staff was extremely courteous, the beds were soft and the rooms was spotless. Love this place and would stay here anytime! meeting rooms looked delightful and spacious also!

Helpful?
Thank RickD774
MarketHost, General Manager at The Inn at Market Square, responded to this review

Thank you for taking the time to offer your kind and generous words which I will share with our entire team. It is so humbling to receive such a gift. We genuinely want to exceed our guests' expectations and knowing our effort made your journey here more pleasant is beyond measure. Thank you sincerely and we look forward to seeing... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 20, 2015 via mobile

This has become home away from home. It's located down town. There are restaurants and shopping near by. The hotel has it all. The wonderful staff plus the rooms are always very clean. I've never had a bad stay. The walk to the Cancer Treatment Centers of America is not far at all. I just can't stay anywhere else.

Helpful?
1 Thank Isabel V
MarketHost, General Manager at The Inn at Market Square, responded to this review

It is with great humility that I read your words, accepting that we have truly made you feel at home with us here at the Inn. That is entirely our goal from Front Desk to Housekeeping and our Callie's Bistro. Our team is a family and we appreciate you taking the time to let us know you feel welcomed here... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Inn at Market Square offers a wide variety of rooms and services to meet all of your needs. Our 84 room hotel has 16 extended stay suites that have full kitchens and living areas. We also offer a fitness center and business facility with free computers, internet and printer access. Guests can enjoy our hot breakfast in the Adeline Room every morning and join us in the evenings on the patio for a relaxing rest around the fire.If you are looking to host an event, The Inn at Market Square also offers banquet facilities and meeting rooms that can accommodate up to 250 guests. All events books at Market Square also come with complementary event planning services to ensure that your event runs smoothly. We work with everyone to meet your budget and event needs. We strive to make your stay or event the best it can be and look forward to welcoming you to our beautiful hotel. ... more   less 

Additional Information about The Inn at Market Square

Address: 2723 Sheridan Rd, Zion, IL 60099-2616 (Formerly BEST WESTERN PLUS The Inn & Suites at Market Square)
Location: United States > Illinois > Lake County > Zion
Price Range: $176 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Market Square 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
The Inn At Market Square Illinois/Zion
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