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The Inn at Market Square

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#2 of 4 Hotels in Zion
Certificate of Excellence
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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Reviewed October 12, 2016 via mobile

The hotel is great, very friendly and rates for patients of CTCA that are great. As a patient we have enough to worry about so we can relax a little more. My only complaint is that the Internet is terrible. Don't count on staying online for more than 30 seconds. At that point you are kicked off and have to...

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Helpful?
Thank mybooks
MarketHost, General Manager at The Inn at Market Square, responded to this review

We are grateful that you enjoyed so much of your stay with us, but so sad to hear of your frustration with the internet. We offer free internet as a courtesy to our guests, many of whom are heavily burdened with travel and medical expenses. At times there can be a great deal of traffic and unfortunately this impacted your...

Reviewed September 1, 2016 via mobile

Perfect for stay around hospital appointments and surgery, although we would certainly come back for anything. Clean, friendly place with all we needed, even a kitchenette. Shops, churches, and food all close. Shuttle to CTCA just a few blocks away. Nice coffee and meals at Callie's, right there.

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Helpful?
Thank Robyn N
MarketHost, General Manager at The Inn at Market Square, responded to this review

Thank you so much for choosing to stay with us! We are very honored to support the guests of CTCA and their families. Your kind words are greatly appreciated and I will share them with our team. We hope to see you again soon.

Henderson
Reviewed July 24, 2016

Last minute trip & was unable to find lodging in my home town. The Inn was a recommendation from a friend. The room was clean and staff very pleasant and kind. The on site café has great coffee and, the young ladies behind the counter very friendly. Even with being on the street side of the Inn on the weekend,...

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Helpful?
Thank David L
Management response:

We are delighted we were part of your family celebration! Thank you for your kind words and I will share them with our team. We sincerely hope you do visit us again since we find being off the beaten path to be a very fine thing! Congratulations to your niece and many happy travels.

Amelia Island, Florida
Reviewed April 28, 2016

This is a wonderful place to stay. EVERYONE is so friendly and helpful. They do have a lot of the CTCA patients here if that would bother you. The rooms are very nice, small refrigerator, microwave, Keurig coffee maker. Bed and bedding is nice and comfortable.

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Helpful?
Thank oceansofamelia
Management response:

We genuinely appreciate your kind comments and are humbled to be part of the journey for our guests of CTCA and their families. We strive to exceed our guests' expectations and hopefully we did for you! Please take care and know we look forward to seeing you again should you return to the beautiful City of Zion. Thank you again...

Kendall, Florida
Reviewed April 25, 2016

My wife and I visit Zion a few times a year and we would never stay anywhere else but Market Square. First off the service and staff are truly remarkable, they know how to make you feel comfortable and right at home. The selection of rooms and suites are vast with EVERYTHING you might need or want included. Cleanliness and...

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Helpful?
Thank BrotherTru
Management response:

Words fail to express our gratitude for your beautiful words! Our entire team truly enjoys being part of The Inn and serving our guests from around the world. While we strive to exceed your expectations, being told our efforts were worthy of your needs is greatly appreciated. Thank you sincerely and we hope you can visit us again soon and...

Reviewed March 10, 2016 via mobile

Always have great time here. The staff of the hotel and Callies are top notch. Never there for "a vacation" but the place makes the visits much better. Pizza is great from Callies and gelato is good too.

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Helpful?
Thank Jason V
MarketHost, General Manager at The Inn at Market Square, responded to this review

We're just receiving this review so I apologize for the delay in responding. Please know we are so grateful to hear about your time with us! We know our guests are here for a very personal journey so our team genuinely tries to make their visit as welcoming and supportive as possible. We're very glad you like our pizza...we do,...

Waukon, Iowa
Reviewed December 4, 2015 via mobile

One of the best places in Zion is definitely The Inn and Callie's, I look forward to annual trips to the area and make reservations to stay here. I find this hotel absolutely gorgeous and a great place where I can relax effortlessly. I would recommend this for business and personal travel needs. You will not be disappointed! The shop...

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Helpful?
Thank JomarieScholtes
MarketHost, General Manager at The Inn at Market Square, responded to this review

What a beautiful comment that I will thoroughly enjoy sharing with our team! It is our sincere wish to exceed our guests' expectations and when we hear you are pleased, it brings a smile to one and all. Our cafe and gift shop, Callie's, is a constant whirl of new ideas and I'm so glad that you found them to...

Colorado Springs, Colorado
Reviewed November 17, 2015

I recently stayed here for almost a week while my brother was at CTCA. The rooms were very quiet and I slept really well. I also used the hot tub and work out room each morning. The shuttle runs all of the time and is very easy to get to the hospital. Overall a very nice stay, which helps a...

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Helpful?
Thank robp0411
MarketHost, General Manager at The Inn at Market Square, responded to this review

Having family or friends beside you during such a time is a gift and you should know your kindness to your brother will make a genuine difference. I'm glad you enjoyed your stay with us and made good use of our amenties. We're always looking for suggestions and feedback so we can exceed our guests' expectations and I thank you...

Henderson, Nevada
Reviewed November 14, 2015

Stayed here while receiving treatment at CTCA. Nice little hotel. It was quiet, clean and comfortable. Beds and pillows were good. Staff were very friendly and helpful. I would stay here happily anytime I need return to CTCA.

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Helpful?
Thank Stephanie R
MarketHost, General Manager at The Inn at Market Square, responded to this review

Thank you so very much for taking the time to share your kind words. Our effort is given in trying to anticipate our guests' needs, especially those in Zion for treatment or to here to support their loved ones. We wish you and your family the very best and look forward to being of service to you again soon.

Chicago, Illinois
Reviewed November 1, 2015

This is a must stay at if you are traveling in northern Lake County! The staff was extremely courteous, the beds were soft and the rooms was spotless. Love this place and would stay here anytime! meeting rooms looked delightful and spacious also!

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Helpful?
Thank RickD774
MarketHost, General Manager at The Inn at Market Square, responded to this review

Thank you for taking the time to offer your kind and generous words which I will share with our entire team. It is so humbling to receive such a gift. We genuinely want to exceed our guests' expectations and knowing our effort made your journey here more pleasant is beyond measure. Thank you sincerely and we look forward to seeing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Inn at Market Square offers a wide variety of rooms and services to meet all of your needs. Our 84 room hotel has 16 extended stay suites that have full kitchens and living areas. We also offer a fitness center and business facility with free computers, internet and printer access. Guests can enjoy our hot breakfast in the Adeline Room every morning and join us in the evenings on the patio for a relaxing rest around the fire.If you are looking to host an event, The Inn at Market Square also offers banquet facilities and meeting rooms that can accommodate up to 250 guests. All events books at Market Square also come with complementary event planning services to ensure that your event runs smoothly. We work with everyone to meet your budget and event needs. We strive to make your stay or event the best it can be and look forward to welcoming you to our beautiful hotel. ... more   less 

Additional Information about The Inn at Market Square

Address: 2723 Sheridan Rd, Zion, IL 60099-2616 (Formerly BEST WESTERN PLUS The Inn & Suites at Market Square)
Location: United States > Illinois > Lake County > Zion
Price Range: $176 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Market Square 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
The Inn At Market Square Illinois/Zion
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Questions & Answers

Here's what travelers have asked, with answers from The Inn at Market Square staff and other travelers.
2 questions
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Nashville, TN
Ham Lake, Minnesota
over a year ago

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Questions? Get answers from The Inn at Market Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room off main street for an extra quiet location”
 of 5 bubbles cat7847, Sep 21, 2015 | Read review
“We chose a king balcony room after someone suggested it was the best layout on tripadvisor- this is probably a bad idea because they will say you chose the balcony so you could smoke. the balconies face power lines, a parking lot and dumpsters, and there are no chairs or tables on or near the balcony so don't bother.”
 of 5 bubbles 667lizg, Nov 12, 2014 | Read review
“Many of the rooms are different, so speak with the hotel staff to make sure you know what you're booking. The room type may or may not match the pictures. The room included a breakfast voucher for one of three local restaurants, one of which is located off the lobby.”
 of 5 bubbles 633adamh, Sep 19, 2014 | Read review
“Ask for the back side of hotel as alot of traffic on the front side.”
 of 5 bubbles Kathymoa, Aug 20, 2014 | Read review
“I like the street side with the balcony looking our on the town.”
 of 5 bubbles Melrose375, Aug 7, 2014 | Read review
5 of 5
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