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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

665 reviews
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Traveler (85)
Room & Suite (43)
Dining (4)
Overview
  • Excellent38%
  • Very good30%
  • Average16%
  • Poor12%
  • Terrible4%
Travelers talk about
“cookies”(52 reviews)
“double tree”(30 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
Special Offer: Double Points, Every Stay
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (665)Write a Review
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All reviewscookiesdouble treeclose to the airportnice hotelroad constructiono'hare airportbusiness parkfitness roomhot tubfront desk staffbreakfast buffetup to datewoodfield mallenjoyed my stayclean roomsbusiness tripnice stay
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1 - 5 of 638 reviews
Reviewed 2 weeks ago via mobile

Stayed on Thursday and Friday due to a snow storm. Made reservations on line. Total came to 227.00. When the confirmation came to my email, an offer to upgrade came up for a larger room for 12.00 a day. I decided to go for it....More

Thank connnery007
Response from CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk GroveResponded 1 week ago

Dear Connery007, Thank you for your review. I appreciate your time and your candor. Please accept my apologies for any inconvenience. I understand there was a miscommunication but I can assure you there was no malice intended on my agents part. If we make a...More

Hotel's Favorite
Reviewed December 27, 2017

Great hotel. Very friendly and accommodating front desk staff both at check in and check out. My room was clean and comfortable. Plenty of pillows provided. The restaurant was closed on Christmas Eve night, so I can't comment on the dinner menu, but food delivery...More

Review collected in partnership with DoubleTree by Hilton
Thank stdonatus
Response from CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk GroveResponded December 30, 2017

Thank you for your kind review. We appreciate being included in your travel plans and we hope to see you again soon!

Reviewed 4 weeks ago

This was my first time in this particular hotel. I chose it because of the quality and value iassociate with the hotel name, and its proximity to the business that I was there to conduct. I found this one of the cleanest hotels I have...More

Review collected in partnership with DoubleTree by Hilton
Thank P6285BZwillie
Response from CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk GroveResponded 3 weeks ago

Thank you for your review. I'm glad to hear you enjoyed your time with us. We appreciate your business and hope to see you again soon!

Reviewed January 16, 2018 via mobile

We were in town a few days for our son’s hockey tournament and our stay was ok. Our room was clean but very cold. We had to keep turning the heat up to try and keep warm, because of the terrible windows. The pool was...More

1  Thank Paula R
Response from CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk GroveResponded January 19, 2018

Dear Paula R. Thank you for your review, I appreciate your time and hope that I can answer some of the concerns you included. Our restaurant is an amenity for the convenience of our guests. It is one that you may patronize if you wish...More

Reviewed January 15, 2018

The room was very drafty anywhere near the window. I had to have the heat set at 77 to stay warm. The shower was a weak spray and minimal flow. I was also overcharged for for my room service breakfast by $4.00.More

Review collected in partnership with DoubleTree by Hilton
Thank petesY848QJ
Response from CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk GroveResponded January 17, 2018

Dear PetesY848QJ, Thank you for taking the time write your review and bring these items to my attention. If you would like to contact me with your stay information I will be happy to look into that room service charge. I would also like to...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$85 - $165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$85 - $165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (85)
Room & Suite (43)
Dining (4)
Pool & Beach (3)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
ccorni
November 4, 2016|
Answer
Response from CCaskeyGM | Property representative |
Hi There. All of the rooms have been renovated and all have the same quality furnishings. There are no "old" rooms in the hotel. I hope this puts your mind at ease. We look forward to seeing you!
0
Votes
Sharon P
October 23, 2016|
AnswerShow all 3 answers
Response from CCaskeyGM | Property representative |
Hello, No I am sorry we do not have a hot tub; however our indoor pool is very relaxing!
0
Votes
Pursestolove
August 11, 2014|
AnswerShow all 3 answers
Response from CCaskeyGM | Property representative |
Thank you for your inquiry. There are several restaurants within a 2 mile driving radius of the hotel as well as many that deliver to our location. Unfortunately our shuttle is not avaialble on weekends. We do shuttle... More
0
Votes
Room Tips
"Take the HHonors floor."
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"many rooms face the woods or pond."
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"If you like walking out of your room,for in and out and luggage carrying ask for first floor"
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"Room 149 was convenient with sliding doors to the parking lot where I parked right outside of"
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