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Champagne Lodge and Luxury Suites

Traveler (171)
Room & Suite (106)
Dining (1)

About

#3 of 5 hotels in Willowbrook
Location
Cleanliness
Service
Value
Located just 17 miles from Chicago, The Champagne Lodge and Luxury Suites is a boutique hotel featuring private spa suites designed for rest and relaxation. Each suite includes an oversized whirlpool tub, steam shower, rain shower, fireplace, flat screen TV, bathrobes and more. Our Executive suites include a desk and free internet, and package plans include dinner, in-room massage, golf, and much more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hot Tub
Non-smoking hotel
Wheelchair access
Room features
Air conditioning
Microwave
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Quiet
245Reviews
3Q+A
38Room tips
Traveler rating
  • 121
  • 53
  • 27
  • 13
  • 31
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Popular mentions
This hotel was interesting, the rooms are neat, though half our lights didn't work (the light above our bed actually didn't have a lightbulb in it) and half the jets in the jacuzzi tub were also broken (which we didn't realize until our last night there - too late to have
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Response from ChampLodge, Owner at Champagne Lodge and Luxury Suites
Responded Jun 2, 2008
Unfortunately, I have tried to contact this reviewer but have not had a response. I do not have a record of a noise complaint that night from our staff, guests...or the police. There is no call on file with them. We have staff on the property 24 hours a day. However, we have found the sound systems to be too loud, and our having a sound limit switch installed in each suite by July 1st 2008. Hopefully I will not get complaints that the sound system is not loud enough! As far as the bulbs go, we inspect the rooms daily. We removed the lights above the canopy permanently to allow for better accent lighting. Its impossible for the hot tub jets to not work...there is no moving parts. The jets do adjust though. We have since designed an instruction sheet for the tub so that there is no miscommunication as to how it operates.
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I made a reservation online for the CL Premium suite for my boyfriend's Birthday. When we checked in we went to our room to find that we were in the wrong suite. When we told the front desk to move us from the standard suite they put us in to the premium suite we had reserved.
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Response from ChampLodge, Co-Owner at Champagne Lodge and Luxury Suites
Responded Mar 19, 2008
As the owner of The Champagne Lodge and Luxury Suites, it is my intention and goal to ensure that every guest is satisfied with their stay at The CL. The issue with our reservation system was caused by overbooking and has been fixed, and I assure everyone that booking online is 100%accurate and is an easy method to quickly secure a reservation with us. Our hotel has just recently opened and I value our guests feedback in order to improve our operation and our guest's overall satisfaction. Thanks, - J
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This place was nice and very comfortable. The room was very clean and offered privacy. It's tucked away from the main street. Movie Theatre, restaurants are close by. I enjoyed it and I would definately go again.
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This is truly THE best place to go for a relaxing time! We have five children and need to have some alone time for ourselves. We come here on special occasions and come back home refreshed and closer together. Every couple needs this place! The staff is wonderful and will try
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I recently stayed here on a last minute business (stressful) trip. My travel coordinator for the comany selected this hotel. The second I walked in I was suprised. The staff is so friendly, (especially after a long flight). They helped me with my bags and ordered food to be
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PRICE RANGE
$116 - $257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
champagne lodge and luxury hotel willowbrook, champagne hotel and luxury
LOCATION
United StatesIllinoisWillowbrook
NUMBER OF ROOMS
38
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