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Red Roof PLUS+ Chicago - Willowbrook

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Traveler (16)
Room & Suite (4)
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Overview
  • Excellent51%
  • Very good24%
  • Average14%
  • Poor5%
  • Terrible6%
Travelers talk about
“front desk”(23 reviews)
“premium room”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair access
Housekeeping
2 Star Hotel
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Rooms
Jul 2Jul 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (175)
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82
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Show reviews that mention
All reviewsfront deskpremium roomwould stay againshopping and restaurantsno frillslaminate flooringshampoo conditionerroom was cleanhousekeeping staffmidway airportpast few yearsbathroom sinkstayed one nightsized bedcheck in was quickgreat place to stayconvenient location
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1 - 5 of 169 reviews
Reviewed 4 weeks ago via mobile

I have stayed here a number of times over the past few years. Nothing fancy, just the essentials, always clean with friendly staff for a great price. A little over 1/2 hour drice to downtown Chicago. Target across the parking lot and many restaurant options...More

Thank nraeanderson
Response from Tasha C, General Manager at Red Roof PLUS+ Chicago - WillowbrookResponded 4 weeks ago

Thank you very much for your kind review. I am glad we were able to accommodate your stay. We hope you have an opportunity in the future to visit the Chicagoland Area, enjoy the town, and we would love to have you stay with us...More

Reviewed 4 weeks ago

This place is absolutely disgusting. It looks nice from far away but up close, the building looks old and dingy. They need upgrading on much of the building. Upon arriving, the wifi was not working and the company had to call my room to get...More

Thank Es B
Response from Tasha C, General Manager at Red Roof PLUS+ Chicago - WillowbrookResponded 6 days ago

Thank you for posting your comments. I would like to apologize for the lack of responsiveness of the staff. We would have been happy to move you to a different room is you were not satisfied. I hope you return and give us another chance...More

Reviewed April 22, 2018

Terrible experience which I shared with Guest Services. Was booked to stay 2 nights. Yikes! Worst night of my life. Dirty room. Shower head broke. Door handle broke. Ground floor. Car noise and people talking outside the room. Ants in bathroom because shower water was...More

Thank Jennifer H
Response from Tasha C, General Manager at Red Roof PLUS+ Chicago - WillowbrookResponded 6 days ago

I am very sorry to hear abut your experience. Please accept our sincerest apologies. Our only hope is that you choose to give us another try when you are in the area. We would appreciate the chance to meet all of your lodging needs.

A TripAdvisor Member
1
Reviewed February 21, 2018 via mobile

Whoever runs this property needs a pat on the back. I have never stayed at a Red Roof Inn that was so well put together, clean, & inviting. Not to mention, the level of customer service that the front desk provides is exceptional. I am...More

Thank A TripAdvisor Member
Response from Tasha C, General Manager at Red Roof PLUS+ Chicago - WillowbrookResponded 6 days ago

I consider my self fortunate to be surrounded by a great staff that will go out of their way for any guest. We are certainly glad that we could accommodate your stay and hope you choose us again when you are in the area. Thank...More

Reviewed January 23, 2018

Not so good not so bad. Late arrival due to my flight delay. Didn't wanted to drive the other side of Chicago at 3 am. So found this place nearby Midway Airport, and very reasonable price.Room was nice, check in was quick. Didn't spent much...More

Thank ReignVictorious
Response from Tasha C, General Manager at Red Roof PLUS+ Chicago - WillowbrookResponded 6 days ago

Thank you for sharing your comments. I do want you to know that we have other room types available that have more amenities than the basic standard king which was your room type. For a few dollars more we have Superior Kings and Premium Kings....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
$69 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$69 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (16)
Room & Suite (4)
Questions & Answers
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Jennifer S
November 5, 2017|
AnswerShow all 2 answers
Response from patschamps | Reviewed this property |
You can park close to your door. There are multiple stairs and parking spaces around the building. The room doors are outside facing motel style with no enclosed hallways.
1
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sfreder12
March 5, 2017|
Answer
Response from wwtraveler1977 | Reviewed this property |
All you have to do is jump on I-55(Stevenson) run right into Lake Shore Drive North into the city...straight shot from Red Roof Inn. You may want to take an Uber (rates would be higher) or use Spot hero to obtain best... More
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Room Tips
"Rooms by the middle offer better wifi service."
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"the price is low but the hotel is clean, modern, and beautifully decorated"
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"Really just ask, they're accommodating. I wanted first floor, I asked and got it!"
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"Premium Rooms are worth it! Comfy bed, sheets, snacks, great shower pressure!"
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