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The Westin Chicago North Shore

601 N Milwaukee Ave, Wheeling, IL 60090-3023
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (138)
Room & Suite (94)
Dining (5)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Chicago North Shore
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 4 hotels in Wheeling
GreenLeaders GreenPartner
Situated 16 miles north of O’Hare International Airport on Chicago, Illinois' North Shore, The Westin Chicago North Shore in Wheeling, Illinois blends style and elegance with the convenience of a full-service hotel. Our executive club lounge is one of kind, located 16th floor with beautiful views of the Potawatomi Forest Preserve, and Downtown Chicago. Additional hotel features include onsite dining, 24/7 fitness center, and a great location on restaurant row in Wheeling.
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Property amenities
Free parking
Fitness Center with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid wifi
Indoor pool
Heated pool
Breakfast available
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
Hotel links
Special Price:Illinois Resident Rate


Full view
36Car recommended
Grade: 36 out of 100
29Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
540Reviews4Q+A100Room tips
Traveler rating
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Popular mentions
kurt n wrote a review Jul 2021
2 contributions1 helpful vote
We had a very nice experience at The Westin Chicago North Shore but it was made even better by the extra effort of Verquise Harper. Upon arrival, we needed an extra room. Verquise went above and beyond to get us the best room rate available. We appreciate his extra effort.
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Date of stay: July 2021
The Professional wrote a review Dec 2019
25 contributions26 helpful votes
Hotel's Favorite
This is a clean property with a very responsive staff. I had issues with my thermostat and they were quick to solve the problem. The rooms are clean and quiet with a comfortable bed. The location is great, it is a low congestion area with several good restaurants and shops close by. The Italian restaurant in the lobby is fabulous. The chicken parmigiana is big enough to feed 3 people. Their is also a full service Starbucks in the lobby.
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Date of stay: December 2019Trip type: Traveled on business
1 Helpful vote
Response from TimOhrn_GM, General Manager at The Westin Chicago North Shore
Responded Dec 24, 2019
Dear Markml5719NP, Thank you for staying with us and for taking the time to share your feedback from your recent stay. We are thrilled to know you enjoyed our hotel and had a great experience at Saranello's. I want to apologize for the inconvenience with your thermostat not working properly, but I am glad to see we were able to assist quickly and get the issue resolved. Thank you again for the wonderful review and we hope to welcome you back soon! Sincerely, Tim Ohrn General Manager Westin Chicago North Shore
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Milnzee wrote a review Jun 2021
Kleinburg, Canada1 contribution
Nice hotel but horrible pillows. Hotel is nice, big and updated. Hot tub was being worked on but pool is great for the kids. Gym is nice and lots of eating options within walking distance. My only negative is how horrible the pillows are. When asking for new foam pillows, they brought pillows with barely any foam that basically squish down to nothing. You literally need 4 of these horrible pillows to wedge under your neck to have even the slightest of support. This is a BYOP (Bring your own pillow) hotel.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Just bring your own pillow. Their pillow game is weak.
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Janie C wrote a review Jan 2021
Chicago, IL231 contributions151 helpful votes
We wanted a quiet weekend away and never stayed here so we thought we would give it a try. Samantha helped us prepare for our stay before our arrival, patiently answering all of my questions and setting up the reservation. So thankful to her for being so pleasant and helpful. Management take note - everyone should be like her! The hotel was very clean and modern. Our room was lovely and we had a nice high view of the area. The bed was amazing, I can’t remember when I had such a sound sleep and also woke up so refreshed, heavenly bed indeed! The gym was great. It is Covid safe but agree that the Peloton bike needs a tune up. Everything else worked well. No Starbucks barista but a lot of amenities nearby. So pleased with this stay. Definitely plan to return soon. Still thinking about that amazing bed!
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Date of stay: January 2021
lasvegasvisitor wrote a review Dec 2020
Memphis, Tennessee21 contributions42 helpful votes
The hotel itself is fine but rooms are in bad shape. We checked in around mid night and had to change the rooms twice because both rooms had black stuff in the bathtub. We finally were upgraded and given a free coffee to make up for the issues. But even that room had bad shower. It made a loud noise anytime shower was turned on in our room or the rooms in the vicinity. They offer peloton bike in the gym but the bike is in bad shape. Seat falls, handle loose and screen has a lag.
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Date of stay: December 2020Trip type: Traveled with family
$101 - $439 (Based on Average Rates for a Standard Room)
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United StatesIllinoisWheeling
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Frequently Asked Questions about The Westin Chicago North Shore
Which popular attractions are close to The Westin Chicago North Shore?
Nearby attractions include TGI Fridays Wheeling (0.7 miles) and Kilcoynes Redwood Inn (0.4 miles).
What are some of the property amenities at The Westin Chicago North Shore?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center.
Which room amenities are available at The Westin Chicago North Shore?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Chicago North Shore?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at The Westin Chicago North Shore?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Chicago North Shore?
Conveniently located restaurants include Cooper's Hawk Winery & Restaurants, Saranello's, and MI Mexico Restaurant.
Are there opportunities to exercise at The Westin Chicago North Shore?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Westin Chicago North Shore located near the city center?
Yes, it is 0.8 miles away from the center of Wheeling.
Are any cleaning services offered at The Westin Chicago North Shore?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Chicago North Shore?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Chicago North Shore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.