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The Westin Chicago North Shore

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The Westin Chicago North Shore
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372 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Level Contributor
10 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very nice hotel, as you would expect from Westin, but what truly impressed me was their personnel. Very attentive and tremendously helpful. I could not ask for more. The concierge and shuttle folks were awesome. When my pre-planned ground transportation fell through, they got me taxis to the airport immediately.

Helpful?
Thank Michael A
stewwwie1
Level Contributor
155 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Positives, great location if you have a car, plenty of places that you can walk to for food, fast efficient check in, helpful staff, from room 1212 u can see the Chicago skyline at night. Negatives, dog show in hotel, elevators and hallways smelled doggy, got into elevator with a rather large unfriendly dog, room 1212 needs work, door lock... More 

Helpful?
Thank stewwwie1
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Let's start off on a positive note. This hotel has wonderful accommodations! Beautiful fitness center, large pool, very nice conference rooms, etc. The rooms are decent and the service for the most part is very good. And now for the disappointment. The hotel has an arrangement with Botti Nail Spa next door where according to the website, you purchase a... More 

Helpful?
Thank Jess B
Appleton, Wisconsin
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am in Chicago at least once a month on business and this is usually where I stay. It's a great hotel and they have recently added a Starbucks in their lobby so I don't have to drive down the street to get my morning java. I highly recommend it!

Helpful?
Thank Michael J
Woodinville, WA
Level Contributor
108 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a retirement party. It was close to the local office. Do not stay here if you want to do anything in downtown. It is a minimum 30 minute drive. The room was clean and nice size. On the 3rd floor we overlooked the roof. The bathroom has strange ergonomics. The staff was just average. Some friendly... More 

Helpful?
Thank WA_traveller57
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you found your stay accommodating and the room comfortable! I apologize for the inconveniences you experienced during you stay with our staff, I will be sure to pass along your feedback to our department heads and we will continue... More 

Tucson, AZ
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There was no reason to expect an amenity. Just the ultra-comfortable Heavenly Bed and Bath, plus ample space to do my work. Oh, and a large screen HDTV. Not long after I settled in came a knock at the door. I opened it to find a gentleman with four perfectly chilled beers...not just beers, dark beers. How do they know... More 

Helpful?
1 Thank Ed S
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Ed, Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit as well as the amenity! While I cannot disclose our clever ways of creating the perfect individualized amenity for our guests, our employees enjoy getting to know our guests and paying attention to those... More 

Level Contributor
26 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Very clean and nice. In the burbs and great restaurants all around. Staff was very good as always. Staying all week. Nice firm bed and comfy pillows. Will be back to get more Spg points! I give 4 stars with Italian restaurant and a starbucks on the property

Helpful?
Thank Jack D
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Jack, Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and that you are a returning guest! I hope you got an opportunity to visit some of the other restaurants in the area including Cooper's Hawk and Spears, located right in our parking lot.... More 

Houston, Texas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stay at this hotel a lot and always have a good experience. Staff is very helpful and they have low turnover. They just added a starbucks which is nice. Bonus if you are a runner: there is a fabulous running trail behind the hotel that goes for miles.

Helpful?
Thank je1mcguire
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you are a repeat guest and have enjoyed your time with us again and again! I am glad that you got an opportunity to visit our newly added 601 N Market & Café which proudly serves Starbucks coffee, so... More 

Detroit, Michigan
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

Traveling for biz sometimes is creepy. I don't like that someone comes in everyday to "clean". Really how dirty can a room get? Ask for no service and earn Westin points!! The banquet food was great. We've never had better. Folks are pleasant and I definitely would come back again.

Helpful?
Thank Parkers_Momma_48080
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay, I am happy to see that you had a great visit and had the opportunity to earn additional SPG points by being green! Our Make a Green Choice program is a great for those who want minimal housekeeping done in their rooms, while earning 500 SPG points.... More 

USA
Level Contributor
93 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

We were in town for a family reunion. It was an easy 20 minute drive to ORD. Place is located near restaurants and highways. Front desk was helpful and professional. It is a perfect hotel for runners and had maps outlining the trail behind the hotel. I came back after a run thirsty and looking for water. The very friendly... More 

Helpful?
Thank BestTravelUSA
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay, I am happy to see that you enjoyed your visit and had the opportunity to run along the beautiful Des Plaines River Trail! I have shared your feedback with our front office team, as they will be happy to see that their hard work and dedication to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Chicago North Shore is 16 miles north of O'Hare International Airport in the prestigious North Shore district, blending style and elegance with the convenience of a full-service hotel. ... more   less 

Additional Information about The Westin Chicago North Shore

Address: 601 N Milwaukee Ave, Wheeling, IL 60090-3023
Location: United States > Illinois > Wheeling
Price Range: $123 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Chicago North Shore 4*
Number of rooms: 412
Reservation Options:
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Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin
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