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BEST WESTERN PLUS Oakbrook Inn

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669 Pasquinelli Drive, Westmont, IL 60559
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1 room 1 adult
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BEST WESTERN PLUS Oakbrook Inn
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423 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 6 days ago NEW

The room was nice, clean. Large tv. Breakfast was ok. Good nights sleep in a comfortable bed. TV was large.The staff was very noisy at breakfast talking among themselves, while another employee sat at a table in the breakfast area drinking coffee and watching a very loud video on his phone.

Review collected in partnership with Best Western

Helpful?
Thank 711tammieg
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for giving us a review about your stay! We value your business with us and suggestions to implement improvements for future guest stays! After reviewing your comments, we have instructed our staffs to be more aware of their tones while speaking. We thank you for addressing this concern to us and we hope you will come back to... More 

Grandville, MI
Level Contributor
145 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I chose to stay at this hotel, which is about ten minutes away from Drury Lane theater that we attended. We paid about $75.00 including taxes (senior rate) on a Saturday evening. The facilities are comparable to hotels which cost at least $50.00 more. There was also a free full service breakfast, including specially prepared omelets. All... More 

Helpful?
Thank DWbiker
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for telling us about your wonderful stays! We thank you for taking your time in giving us a review and your valuable business with us! Our goal is to provide the quality guest service to our guests with most updated rooms. We do our best to offer more than regular mid-scale hotel but with best valuable pricing. Thank... More 

Mound, Minnesota
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A favorite place for me to reside whenever in Chicago... Nicely maintained, friendly, updated rooms in a not overwhelming property... refreshing and priced right. Wish I had more like this. They just need to get digital satellite into their big flat screen tvs for a better pic quality. Hoping that soon, they will put in a guest laundry also

Review collected in partnership with Best Western

Helpful?
Thank Harpbreaker
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for your review about your stay with us! We are honored to be your chosen home away from home in Chicago area! It brings us great joy to know our continuous improvement of our property is making a difference for our guests' quality comfort throughout their suggestions! We will input your suggestions into our future renovation plan as... More 

Champaign, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent and friendly. Service members at the front desk were very helpful with directions and pleasant to converse with while checking in to the hotel. Front desk employee provided me with several good places to dine for the evening.

Review collected in partnership with Best Western

Helpful?
Thank Don W
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for your review on TripAdviser! We thank you for your wonderful praise and it is always our honor to meet our guests' satisfactions! We greatly appreciate your business with us and we hope you will visit us again soon! Thank you so much again for choosing our Best Western Where you stay at people with care~♥... More 

Porto, Portugal
1 review
3 of 5 stars Reviewed 4 weeks ago

If you work and want at night to relax and have some comfort, this an option to consider. The only real drawback is the food. It was hard as stone and not so many options to consider. The room however was great and big. The bed very comfortable.

Review collected in partnership with Best Western

Helpful?
Thank Nuno C
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for your review about your stay. It with our deepest apologies and regrets that our breakfast did not meet your expectation during your stay. We will certainly make note of this matter to enhance our guest's future stays! Please don't hesitate to provide us suggestions on what you would like to see for implementation of breakfast buffet. Our... More 

Ottawa
1 review
3 of 5 stars Reviewed 4 weeks ago

While this has always been a nice place, currently they are under construction and the rooms need a lot of TLC. I would still stay there again but would hope for a discount of some sort until the construction or remodel is complete.

Review collected in partnership with Best Western

Helpful?
Thank James B
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for your loyalty to our Best Western PLUS Oakbrook Inn. We are very sorry about the new ceiling work replacement during your stay and we have completed the ceiling works last week. Due to an unexpected event occurred, we had to replace our ceiling in short notice to enhance our guests' quality experience. Our sincere apologies again for... More 

Warren, MI, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel was clean, fresh and inviting. The staff was very accommodating and extremely friendly. They went out of their way to make our stay issue free. My daughter and her husband left her very important business planner in their room when they left and the manager quickly called me and had it at the front desk where I picked it... More 

Review collected in partnership with Best Western

Helpful?
Thank Edward U
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay! We greatly appreciate your valuable business with us and we are very happy to hear about how well our associate have assisted you! It brings us great joy to hear how he has done to help our guests! We thank you so much again and we hope you will come back... More 

Chesterfield
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 3, 2016

The ceiling downstairs torn out, wiring & insulation exposed. An older property, so upgrades may be underway. Service amazing, though understaffed probably due to a holiday. Hot omelets at breakfast, hot biscuits, great breakfast! Room was fine, nothing fancy. A two-star, IF the repairs are finished....

Review collected in partnership with Best Western

Helpful?
Thank Claire H
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear Valuable guest, We thank you for your business with us, and we are glad to hear you enjoyed your stay with us. First floor ceiling was in need of replacement as we continue to improve for guest's quality experience. As undergoing the replacement, construction workers ensured all wires were properly bound in process of careful inspection as well. The... More 

WESTMONT
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 10, 2015

This place is everything you expect from a hotel. My wife said it is the cleanest hotel that we ever stayed in. She also says the bedding is the whitest she has ever slept in next to ours at home. I usually have trouble with the beds when we travel, but our bed was the most comfortable bed that I... More 

Helpful?
Thank ROBERT B
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for your wonderful review on TripAdvisor! We are very happy to hear about your enjoyable stay with us and how well our services met your expectations! It is always our goal to make sure guests' happiness during their stay, and guests' smiles were most rewarding to us as we continue to improve through everyone's suggestions! Our goal is... More 

1 review
5 of 5 stars Reviewed December 9, 2015

Business trips are always stressful especially when you bring your spouse, trying to ensure they have the necessities while you are in the meeting is important and this hotel didn't let me down. While I was in my all-day meeting, they provided my husband with things to do in the area, including microbreweries and little pubs. I wished that I... More 

Review collected in partnership with Best Western

Helpful?
Thank N5820XBwilliamm
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for your review about your stay! We sincerely appreciate your business with us, and we are very happy to hear our staffs were able to help you with options of entertainment in the area! Travel can be stressful, and it is always our best intention to bring our guests the best comfort of great night sleeps with quality... More 

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