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BEST WESTERN PLUS Oakbrook Inn

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464 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Simi Valley, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

took a 10 day trip to chicago. 3 at this hotel 7 at a timeshare. the timeshare turned out to be garbage, only lasted 3 days. called back to this hotel to continue our trip and Lucy at the hotel was THE MOST COURTEOUS HELPFUL PERSON at any hotel in this price level. THANK YOU LUCY AND YOUR WHOLE STAFF

Review collected in partnership with Best Western

Helpful?
Thank paul r
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very good and clean hotel. Fluffy pillows, comfortable bed, lots of water pressure in the shower. Everything was very clean and modern. I had a hot, fresh omelette in the morning and my wife had a Belgian waffle. Great value for the price. I would definitely stay here again.

Helpful?
Thank Jared L
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear Valuable guest, Thank you so much for your comment and we truly happy to have made your pleasant stays with us! Your wonderful praise really made our staffs' day and we looking forward to make your happy stay again whenever you're back in town! We thank you so much again for giving us a chance and the honor in... More 

Delphos, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

room was up to standards in a very good area safe for everyone, bathroom was average, no actual soap bottles but dispensors instead which was ok I just hate to trust people with what they could put in them

Review collected in partnership with Best Western

Helpful?
Thank Todd45833
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear valuable guest, We thank you for your business with us and we fully understand when it comes to soap dispensers and not knowing its ingredients if you are highly allergic to certain items. However, rest assure the dispensers we are using are from Greensuites eco-friendly allergy-free products with prefilled, non-refillable soap/shampoo cartridges. This option helps reduce the environment wastes... More 

Chicago, Illinois
Level Contributor
93 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel itself is a bit small compared to most Best Western's, but in no way does it diminish the hotel's quality or service. Rooms are very clean and comfortable, especially the bed. I'm a light sleeper, and was able to get a solid 8 hours sleep. Lots of TV channels available. Ample lighted parking. Bathroom a little small, but... More 

Helpful?
Thank 9999Tr_Av_El_Er
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear valuable guest, Thank you for giving us a review base upon your stay! We truly appreciate you share your valuable opinions and experience with us! We will be sure to keep on the look out for temperature in our dinning area! Since we offer freshly made to order eggs, we do make scramble eggs upon order request as well... More 

ELIZABETH, United States
2 reviews
5 of 5 stars Reviewed August 12, 2016

Great place to stay. Nice room , comfy bed. Always clean and quiet. Professional staff, very pleasant and helpful. Knowledgable of the company software, making for a quick check-in process. Breakfast buffet very appealing and satisfying- fresh omlets made to order! A great value!

Review collected in partnership with Best Western

Helpful?
Thank Lawrence D
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear valuable guest, We are happy to see you come back with us again for your recent visit, and a great pleasure to have the opportunity in serving you again. Our goal is to make our guests happy with consistency of service and reflecting our Best Western ICARE program of all time. Your satisfaction is our pride, and we thank... More 

Downers Grove, Illinois
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

I was staying in this hotel for one night only and I didn't want to leave.i felt so comfortable . I had problem with tv remote and front desk staff did resolve a problem in very friendly manner and very quickly. Hotel is very clean and not big- is quiet. I'm giving 4 stars only because breakfast choices are poor.overall... More 

Helpful?
Thank Ivonna K
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear Valuable guest, It was a great pleasure to made your comfortable stay and you are always welcome to stay longer with us! We thank you for reporting the remote issue to us as it appears to be manufacture issue, and we are currently in progress of receiving new shipments. Our sincerely apologies for the inconvenience, and we are very... More 

Rockaway, New Jersey
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 31, 2016

Have stayed at this hotel numerous times, always a good experience. Convenient to Routes 83 and 34 (Ogden Avenue), Oak Brook, Downers Grove, Hinsdale, etc., and public transportation to the City. Staff is very helpful and friendly with good breakfast in the morning in addition to very comfortable rooms.

Review collected in partnership with Best Western

Helpful?
Thank BillandWendy35
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear valuable guest, Thank you so much for your continue support and we are always happy to have you with us! Our goal is to do our best to meet and hope to exceed guests' expectation of all times. We have been improving with our new implementations and changes for brand standards to meet modern traveler needs, and our staffs... More 

Albuquerque, New Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 31, 2016

I had made reservation at a hotel across the street that was totally the worst musty old place I ever stayed at. When I pulled into that hotel I noticed the BW and wondered if I made the right choice. One night was all I could take and talked to the front desk lady who showed me around the facility.... More 

Review collected in partnership with Best Western

Helpful?
Thank DanDeeSandy
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear valuable guest, We are happy to be your chosen for your last 4 nights of pleasurable stays and we're very sorry to hear about your experience at different hotel. It was certainly our pleasure to provide you accommodation and we are pleased to hear such wonderful inputs from your! Your satisfaction is highly important to us and we do... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 26, 2016 via mobile

We've been staying at this hotel for 3 years now, and we have no complains. Clean rooms, we love the jacuzzi suite, friendly staff, great fresh breakfast. This is our favorite hotel in Chicago area. Thank you!!

Helpful?
Thank LarisaCosma
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear valuable guest, First of all, we would like to thank you so much for your loyalty with us for so many years, and we are always so eager to see you as you are like a family to us now! We truly appreciate your visit with us and we are happy to hear you enjoy our Roman Jetted tub... More 

Bethesda, United States
1 review
4 of 5 stars Reviewed July 25, 2016

had the best night sleep ever! The beds were great and the room was clean and attractive. Great location to see family in La Grange Park and Downers Grove then onto Milwaukee the following day. Close to interstate access.

Review collected in partnership with Best Western

Helpful?
Thank Damon G
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear valuable guest, We thank you for taking your valuable time to write a review about your stay with us! Thank you for choosing us for your stay and we were honored to have made your pleasant experience during your visit. It is always our goal to provide quality service for our guests' best comfort. Please do let us know... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Oakbrook Inn

Address: 669 Pasquinelli Dr, Westmont, IL 60559-1251
Location: United States > Illinois > DuPage County > Westmont
Price Range: $83 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Oakbrook Inn 2.5*
Number of rooms: 45
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Also Known As:
Best Western Westmont
Westmont Best Western
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