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Courtyard Chicago Elgin/West Dundee

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Courtyard Chicago Elgin\/West Dundee
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78 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Glen Carbon, Illinois, United States
Level Contributor
271 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a standard Courtyard, complete with a restaurant and quality fitness center. The staff was attentive and solid. If in the area will stay here again. Not a lot of walking food options, except for a Gino's East basically sharing the same parking lot (which is a good thing!)

Helpful?
Thank JBretteD
Palo Alto, California
Level Contributor
137 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on our way back into Chicago after sightseeing in Iowa and Wisconsin to the NW. The location just off I-90 is very convenient. It's the standard Courtyard setup, with rooms down interior corridors having a pair of double beds and a full bath. The room was spotless, the beds soft and comfortable, and we slept well. Just... More 

Helpful?
Thank Frank S
Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Dear FrankS, Thank you for giving us great feedback. We hope to see you next time you are traveling to the West Dundee area. Thank you again! More 

Tampa, Florida
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is exactly what we look for when we travel. Aaron at the front desk went so far above and beyond to help us from the initial check in to helping us with some drinks at the bistro and even seeing him on our floor bringing things up. He so deserves an at-a-boy and beyond. This is an overall... More 

Helpful?
Thank Crystal T
New York City, New York
Level Contributor
171 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is very clean and conveniently located to major retailers and the airport. The staff is excellent and very friendly. There are a few places to eat in the area, but there's more to choose from about 5-10 away (by car). The rate are good and I would recommend staying at this hotel.

Helpful?
Thank John D
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

We were originally scheduled to stay at the town suites and we saw that the pool was closed and our room that we originally booked was not available they offered us the key to use the pool at the courtyard. Once I went to look inside the courtyard and saw how nicely remodeled it was and the rooms that they... More 

Helpful?
Thank country033
Lynchburg, Virginia
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 26, 2016

The Courtyard Chicago Elgin/West Dundee is a typical Marriott Courtyard. What make it stand out is Aimee, the General Manager. From the welcome email before arrival, her ppresence in the lobby and bistro, to the thank you email after check out, she is present for her guests. It made for a nice stay.

Helpful?
Thank NDMIII
Madison, Alabama
Level Contributor
526 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 451 helpful votes
5 of 5 stars Reviewed May 20, 2016 via mobile

Not only a nice location it is a nice hotel. The beds are new and very comfortable. The rooms are clean and up todate. The staff is friendly and helpful. Nice Bistro and market for snacks. Near I-90, shopping and dining.

Helpful?
1 Thank Karen T
Bloomfield Hills, Michigan
Level Contributor
371 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed April 25, 2016

In general, my stay delivered everything I expect when staying at a Courtyard. However, I think the bedding may be very close to needing an update. The mattress in my room was not quite as firm as I am used to at a Courtyard. So, the 4 stars are kind of giving the room the benefit of the doubt, One... More 

Helpful?
2 Thank jongable
Madison, Alabama
Level Contributor
526 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 451 helpful votes
5 of 5 stars Reviewed March 17, 2016 via mobile

What a nice stay. Outstanding staff, friendly and helpful. Excellent housekeepers. It is an older Hotel but nice. The location is great. It is near dinning and shopping. Spring Hill Mall is not far. Outstanding restaurant and coffee shop in the lobby.

Helpful?
1 Thank Karen T
Kansas City, Missouri
2 reviews
1 of 5 stars Reviewed March 16, 2016 via mobile

Typical Courtyard appearance from the outside. The lobby looks newly renovated. I was "upgraded" to a two bed double that also was the handicap accessible room. Upon entering I quickly found I was left a nice "welcoming present" in the toilet. Not to mention it was halfway clogged when I went to flush it. The window was cracked and there... More 

Helpful?
Thank AdvisorTC
Sherri V, Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Dear guest, As a team, we would like to extend out greatest apologies for your experience at our hotel. As a Marriott brand, we strive for excellence, and have unfortunately fallen for short during your stay. I thank you for giving us an opportunity to take corrective action, and we do so hope that you give us another try during... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Elgin/West Dundee

Address: 2175 Marriott Dr, West Dundee, IL 60118-9182 (Formerly Courtyard by Marriott Chicago West Dundee)
Location: United States > Illinois > West Dundee
Price Range: $105 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Elgin/West Dundee 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
West Dundee Courtyard
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