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Courtyard Chicago Elgin/West Dundee

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Courtyard Chicago Elgin\/West Dundee
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74 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were originally scheduled to stay at the town suites and we saw that the pool was closed and our room that we originally booked was not available they offered us the key to use the pool at the courtyard. Once I went to look inside the courtyard and saw how nicely remodeled it was and the rooms that they... More 

Helpful?
Thank country033
Lynchburg, Virginia
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Courtyard Chicago Elgin/West Dundee is a typical Marriott Courtyard. What make it stand out is Aimee, the General Manager. From the welcome email before arrival, her ppresence in the lobby and bistro, to the thank you email after check out, she is present for her guests. It made for a nice stay.

Helpful?
Thank NDMIII
Madison, Alabama
Level Contributor
526 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 449 helpful votes
5 of 5 stars Reviewed May 20, 2016 via mobile

Not only a nice location it is a nice hotel. The beds are new and very comfortable. The rooms are clean and up todate. The staff is friendly and helpful. Nice Bistro and market for snacks. Near I-90, shopping and dining.

Helpful?
1 Thank Karen T
Bloomfield Hills, Michigan
Level Contributor
361 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed April 25, 2016

In general, my stay delivered everything I expect when staying at a Courtyard. However, I think the bedding may be very close to needing an update. The mattress in my room was not quite as firm as I am used to at a Courtyard. So, the 4 stars are kind of giving the room the benefit of the doubt, One... More 

Helpful?
2 Thank jongable
Madison, Alabama
Level Contributor
526 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 449 helpful votes
5 of 5 stars Reviewed March 17, 2016 via mobile

What a nice stay. Outstanding staff, friendly and helpful. Excellent housekeepers. It is an older Hotel but nice. The location is great. It is near dinning and shopping. Spring Hill Mall is not far. Outstanding restaurant and coffee shop in the lobby.

Helpful?
1 Thank Karen T
Kansas City, Missouri
2 reviews
1 of 5 stars Reviewed March 16, 2016 via mobile

Typical Courtyard appearance from the outside. The lobby looks newly renovated. I was "upgraded" to a two bed double that also was the handicap accessible room. Upon entering I quickly found I was left a nice "welcoming present" in the toilet. Not to mention it was halfway clogged when I went to flush it. The window was cracked and there... More 

Helpful?
Thank AdvisorTC
Sherri V, Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Dear guest, As a team, we would like to extend out greatest apologies for your experience at our hotel. As a Marriott brand, we strive for excellence, and have unfortunately fallen for short during your stay. I thank you for giving us an opportunity to take corrective action, and we do so hope that you give us another try during... More 

Travelers are raving about these West Dundee hotels

Springboro, Ohio
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 10, 2016

Just did a quick trip, great hotel, clean, great staff, nice bar area, great location and a very good rate for the area. Will definitely stay again when in the area! It's off the main road a bit, so the Uber drivers had a little bit of trouble with it, but great all around!

Helpful?
Thank crowley45066
Los Angeles, California
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed January 13, 2016

Great place to stay, rooms are clean and close to the highway, the hotel has a gym and a pool that is handy and also the start bucks inside is also great. There are some good place to eat but Alexanders is right in from of the hotel and has okay food.

Helpful?
Thank Pawanlitt
Sherri V, Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Pawanlitt, We are pleased to hear your recent stay with us was enjoyable! Thank you for taking the time to leave your comments regarding your experience. We look forward to seeing you again!! More 

Mount Juliet, Tennessee
1 review
5 of 5 stars Reviewed December 30, 2015

Nice location with tasty restaurants nearby. The hotel is clean, and properly operated. The staff is excellent! Easy on/off interstate 90. I love the lobby area with the fireplace. I will often work down in the area, simply because it is cozy.

Helpful?
Thank MJ M
Frisco, Texas
Level Contributor
229 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

We stayed at this Courtyard during the 2015 Christmas holiday while visiting our son and his family. Rooms are clear and recently refurbished. Lobby area is attractive. The Bistro was closed evenings. I expect this is due to the small number of guests during the holidays. Walls are paper-thin and, therefore, noise from other guests spilled over into our room.

Helpful?
Thank teds759
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Elgin/West Dundee

Address: 2175 Marriott Dr, West Dundee, IL 60118-9182 (Formerly Courtyard by Marriott Chicago West Dundee)
Location: United States > Illinois > West Dundee
Price Range: $112 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Elgin/West Dundee 3*
Number of rooms: 122
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Also Known As:
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
West Dundee Courtyard
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