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Courtyard Chicago Elgin/West Dundee

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Courtyard Chicago Elgin\/West Dundee
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81 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Moline, Illinois
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is an older property that has been nicely renovated. Rooms are typical for a Courtyard, well appointed and decent lighting for the most part. The Bistro was okay, overpriced, but the food was good. Fitness room and pool looked nice, but we didn't try either. What makes this property special is the staff. Friendly, outgoing and very helpful. Only... More 

Helpful?
Thank wolfcookie
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Booked suite. They put me in a regular room with 2 queens beds. Ordered Cobb southwest salad from bistro. $17 with water and tip. See the attached pic. Mostly old cores of lettuce Tv has about 10 HD channels. It's 2016!! Coffee maker was filthy and of course, there's no complementary coffee. Won't be back!!!

Helpful?
Thank Craig h
Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Dear Craig h, Thank you for taking the time to leave your comments about your recent stay with us. Unfortunately I am very sorry to hear it was not a great experience for you. I appreciate the opportunity you have given us to address and correct these areas moving forward. At Courtyard we strive for satisfaction in all areas of... More 

Travelers are raving about these West Dundee hotels

Omaha, Nebraska
Level Contributor
62 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

No refrig or microwave. Coffee in room but only one decaf and one regular. Breakfast is as other Marriotts--pay for food but good quality and service. No coffee bar so had to buy coffee at breakfast area (Starbucks). French toast and strawberries is excellent choice. Yummy and filling. Beds too high for me to get in and out of easily.... More 

Helpful?
Thank SueBee1951
Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Dear SueBee1951, Thank you so much for taking the time to give your feedback on TripAdvisor. I see that you were disappointed about not having a refrigerator or microwave in the room. Please know that we do have these items on property and would be delighted to place these items in your room upon request. I was happy to see... More 

Glen Carbon, Illinois, United States
Level Contributor
273 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed August 21, 2016

This is a standard Courtyard, complete with a restaurant and quality fitness center. The staff was attentive and solid. If in the area will stay here again. Not a lot of walking food options, except for a Gino's East basically sharing the same parking lot (which is a good thing!)

Helpful?
Thank JBretteD
Palo Alto, California
Level Contributor
137 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed August 7, 2016

We stayed here on our way back into Chicago after sightseeing in Iowa and Wisconsin to the NW. The location just off I-90 is very convenient. It's the standard Courtyard setup, with rooms down interior corridors having a pair of double beds and a full bath. The room was spotless, the beds soft and comfortable, and we slept well. Just... More 

Helpful?
Thank Frank S
Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Dear FrankS, Thank you for giving us great feedback. We hope to see you next time you are traveling to the West Dundee area. Thank you again! More 

Tampa, Florida
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 3, 2016 via mobile

This hotel is exactly what we look for when we travel. Aaron at the front desk went so far above and beyond to help us from the initial check in to helping us with some drinks at the bistro and even seeing him on our floor bringing things up. He so deserves an at-a-boy and beyond. This is an overall... More 

Helpful?
Thank Crystal T
New York City, New York
Level Contributor
213 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 2, 2016 via mobile

This hotel is very clean and conveniently located to major retailers and the airport. The staff is excellent and very friendly. There are a few places to eat in the area, but there's more to choose from about 5-10 away (by car). The rate are good and I would recommend staying at this hotel.

Helpful?
Thank John D
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

We were originally scheduled to stay at the town suites and we saw that the pool was closed and our room that we originally booked was not available they offered us the key to use the pool at the courtyard. Once I went to look inside the courtyard and saw how nicely remodeled it was and the rooms that they... More 

Helpful?
Thank country033
Lynchburg, Virginia
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 26, 2016

The Courtyard Chicago Elgin/West Dundee is a typical Marriott Courtyard. What make it stand out is Aimee, the General Manager. From the welcome email before arrival, her ppresence in the lobby and bistro, to the thank you email after check out, she is present for her guests. It made for a nice stay.

Helpful?
Thank NDMIII
Madison, Alabama
Level Contributor
526 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 452 helpful votes
5 of 5 stars Reviewed May 20, 2016 via mobile

Not only a nice location it is a nice hotel. The beds are new and very comfortable. The rooms are clean and up todate. The staff is friendly and helpful. Nice Bistro and market for snacks. Near I-90, shopping and dining.

Helpful?
1 Thank Karen T
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Elgin/West Dundee

Address: 2175 Marriott Dr, West Dundee, IL 60118-9182 (Formerly Courtyard by Marriott Chicago West Dundee)
Location: United States > Illinois > West Dundee
Price Range: $105 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Elgin/West Dundee 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
West Dundee Courtyard
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