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Residence Inn Chicago Waukegan/Gurnee

223 reviews
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Traveler (20)
Room & Suite (17)
Dining (2)
Overview
  • Excellent67%
  • Very good22%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
“full kitchen”(16 reviews)
“bedroom suite”(10 reviews)
“navy graduation”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Offers from Residence Inn Chicago Waukegan/Gurnee
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (223)Write a Review
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Traveler rating
148
49
17
5
1
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148
49
17
5
1
Show reviews that mention
All reviewsfull kitchenbedroom suitenavy graduationgreat lakesboot camp graduationtortillasoutdoor poolbeer and winenaval basewould highly recommend this hotelhotel of choicemy sonwaffleshome away from homeroom doorthe breakfast areafree breakfast
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1 - 5 of 220 reviews
Reviewed 5 days ago

We stayed here the first weekend of February for our son's graduation from Navy basic training based off of other reviews and we were not disappointed. The room was very clean and spacious, the breakfast options were reasonable and tasty. Most impressive - the service...More

Thank shelly529
Response from Dave C, General Manager at Residence Inn Chicago Waukegan/GurneeResponded 3 days ago

Wow Shelly529, our team is so honored to hear you felt our service was the best you've ever experienced anywhere. Rest assured a member of our team will follow up on and resolve your concerns. We're glad to provide you all with such a clean...More

Reviewed 2 weeks ago

I recently stayed in the Residence Inn in Waukegan and found it to be a delightful experience. The room was spacious, clean and comfortable. The hotel features a delicious breakfast and various events during the evening, I really enjoyed my stay.

Thank Gayle F
Response from Dave C, General Manager at Residence Inn Chicago Waukegan/GurneeResponded 3 days ago

Gayle F, We're so very happy to hear you enjoyed your experience during your recent trip. Our guest comments are critical to our ongoing success so Thank You so much for taking the time to share them. Come back to see us again soon!

Reviewed 2 weeks ago

The was pleasantly surprised by how accommodating the hotel staff was and the cleanliness of the site and rooms. My room was large with a adequate size bed that had a comfortable mattress. The breakfast area in the morning is fully stocked with hot and...More

Thank GattoViziato
Response from Dave C, General Manager at Residence Inn Chicago Waukegan/GurneeResponded 3 days ago

Thank you for telling us about your experience GattoViziato. We appreciate you mentioning the efforts of our team. They truly are committed to providing the highest quality service and product to every guest, every day. Please be sure to make us your first choice whenever...More

Reviewed 2 weeks ago via mobile

My family and I attended my sons Naval Boot Camp graduation on 2-02-18. I picked this hotel because of a prior good experience with this hotel chain. I was not disappointed. The room was clean, breakfast was good and the workers were pleasant. My only...More

Thank creeper411
Response from Dave C, General Manager at Residence Inn Chicago Waukegan/GurneeResponded 3 days ago

Creeper411, Thank you for your continued loyalty to Marriott and the Residence Inn brand. We're so happy to see you had yet another positive experience, despite the neighbors. More importantly, please extend our appreciation to your Sailor for his service. Congratulations and best wishes from...More

Reviewed 3 weeks ago via mobile

Very clean, hotel with extremely friendly staff. Very pleased with this hotel. Will stay again for sure! The cleaning staff restocked room everyday and was also very friendly. The breakfast was good and had a nice variety!More

Thank krishnaluv
Response from Dave C, General Manager at Residence Inn Chicago Waukegan/GurneeResponded 3 weeks ago

Our Residence Inn Family is so happy and proud of your son's accomplishment Krishnaluv and we can't wait to see you again! Thank you so much for sharing your comments and especially recognizing the team's efforts. We make it our daily mission to go above...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Hot Tub
Tennis Court
Fitness Center with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
$111 - $220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$111 - $220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (20)
Room & Suite (17)
Dining (2)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Ldteacher03
July 20, 2016|
AnswerShow all 2 answers
Response from wantwogolf | Reviewed this property |
Yes they air it in a small conference room near the lobby for those who can't attend
2
Votes
Colleen M
February 17, 2016|
AnswerShow all 2 answers
Response from Lee Ann R | Reviewed this property |
I believe we took the blue line from the Airport into Waukegan. The lines are pretty easy to read to get around. There should be a train schedule in the packet your hotel gives you but if not the hotel should be able to tell... More
1
Vote
Sharon L
November 24, 2015|
AnswerShow all 2 answers
Response from Lee Ann R | Reviewed this property |
The Residence in will set it up for you and it is 4.00 per person just tell the front desk when you want to leave.
0
Votes
Room Tips
"pick a room away from road way if road noise bother you; certainly not unbearable though"
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"We stayed on the first floor by the parking lot and noise was no issue. Couldn't hear a peep out there."
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"There might be some street noise if you have a room on that side of the hotel."
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"try the corner rooms ..mine was 346"
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