We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Chicago Waukegan/Gurnee

Show Prices
Certificate of Excellence
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Residence Inn Chicago Waukegan\/Gurnee
View Map
Add Photo Write a Review

176 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 174: English reviews
Joliet, Illinois
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

First class - clean, spacious, roomy with a fireplace that ignites with a switch on the wall. Beautiful pool and hot tub. All the amenities of a great hotel. The only problem I had was there were no waste paper cans. Guess what? I found it under the bathroom sink! II would suggest putting it near the TV! I would... More 

Helpful?
Thank 470earlp
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

470earlp, We're very happy to see you found the services and amenities to be all that of a "great hotel". We strive to provide a guest room that is always clean and comfortable so that when you think of hotels in our area, you think of none other than the Residence Inn in Waukegan. We can't wait to have you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Average hotel but needs a remodel to remain fresh. Staff is pleasant but a bit quirky. WiFi internet is painfully slow even at the paid "enhanced" level (dial-up may be faster). Cell reception on AT&T is also very weak in this area (not hotel's fault but with poor Internet creates a toxic environment for business travelers trying to communicate). Guaranteed... More 

Helpful?
Thank Ryan G
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

Ryan G, We sincerely appreciate you choosing the Residence Inn during your recent visit. Your feedback is so important to our continued success. Our guest experience is our #1 priority so you can be confident in knowing your comments are taken seriously. We do hope you'll provide us the opportunity to exceed your expectations in the future. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

went for the week-end to a basketball tournament. Great quite location; near to restaurants and shops. Hotel was very CLEAN. Outdoor facilities were great; - pool, basketball / volley ball court plus patio tables and bbq. Great breakfast.

Helpful?
Thank 777maxineg
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

Thank you so much for the kind review 777maxineg. Our team was very happy to hear we were able to provide that home-like feel during your stay. We strive to provide the best experience we can to every guest, every stay! Hopefully you did well in the tournament. Please come back to see us again! More 

Marathon, Florida
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

Stayed for 5 days, had a random woman from off the street show up every night for free food and drink. She would also confront the guests for cigarettes and what ever else. Employees appeared to be aware of her, they watched her every night. This hotel has college students show up every evening as well, some kind of foreign... More 

Helpful?
Thank cg41318
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

cg41318, We sincerely appreciate your business and feedback. Being an extended stay hotel we do cater to a wide variety of guests and it is our goal to provide the best experience we possibly can. It is important to us that every guest feel comfortable while staying with us. We truly hope you'll return and allow us the opportunity to... More 

Waukegan, Illinois
1 review
5 of 5 stars Reviewed June 25, 2016 via mobile

It was a wonderful experience. Very clean and great atmosphere for my girlfriend and I. Matt at the front desk was a big help and made it simple and fast to check in ! Check it out. The pool , spa, basketball and volley ball court was a fantastic environment for families . We will definitely be back

Helpful?
Thank bbbryceb
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

bbbryceb, Great to hear we were able to provide you and your girlfriend with the service and amenities you needed for an enjoyable stay. Thank you for the special mention of the service Matt provided. We'll be sure to let him and the rest of our team know how happy you were with the overall condition and atmosphere. We can't... More 

1 review
5 of 5 stars Reviewed June 5, 2016 via mobile

Been here 2 weeks and this is by far the most pleasant place I have ever stayed! Feels like home! From the check in experience to day to day encounters with the staff it's amazing! I have stayed in 5 star hotels all over the word, and yes they may have nicer furniture and amenities but this is hands down... More 

Helpful?
Thank Blake M
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

Wow Blake M, to be "hands down the best place" you've ever stayed considering the many places you've been, is truly a compliment. As you've experienced during your stay, we have a goal to make every guest's stay so memorable that people tell stories about us. That is the Residence Inn Mission and We Believe! We're thrilled to see that... More 

Syracuse, New York
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 31, 2016

We stayed 5 days for the Naval graduation as many mention. It was great. At check-in John was incredibly helpful and truly interested in making our stay the best even rearranging our reservation to make our stay even better. The hotel was well kept, clean and well laid out. Housekeeping was very good and room comfortable. The best part of... More 

Helpful?
Thank wantwogolf
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

Wantwogolf, We know you're all beaming with pride and rightfully so. Our team is so excited to share in such a joyous occasion in your family's lives and glad to be able to provide a comfortable place for you all to stay. We have high service expectations so it's great to hear that our team, John especially, exceeded those expectations.... More 

Boston
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 25, 2016

I cannot say enough about the wonderful staff at the Residence Inn. Their helpfulness exceeded all expectations, right up to sending pizza to our room when they heard that one of our group had been pick-pocketed in Chicago. Smiling, friendly faces can make all the difference when you are travelling and this place was filled with great people. We stayed... More 

Helpful?
Thank MaltMom
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

Hello MaltMom, Thank you so much for your business and for sharing your comments for all to see. We were so sorry to hear about your experience while visiting the city and are glad we were able to provide some help. Our team is so passionate about service and tries to go above and beyond every opportunity they get. Creating... More 

Wooster, Ohio
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 25, 2016 via mobile

We couldn't have asked for more in our visit for graduation at Great Lakes Naval Base Boot Camp. The staff at this hotel went out of their way to accommodate us with an upgraded and very clean room. Every staff member we encountered greeted us with a smile and offer to help. Special commendation goes to assistant manager, Jim, for... More 

Helpful?
Thank 51176RobertF
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

51176RobertF, Congratulations to you and your family! Be sure to pass along our deepest appreciation to your Sailor for their service. We couldn't be more proud. Jim thanks you for the special mention and the team was so happy to hear they were able to provide such a memorable experience. Please come see us again! More 

Mumbai (Bombay), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 18, 2016

Probably my best hotel experience in the US - which is hard to beat, considering the duration of my stays and length of each stay. Everything about this hotel - especially the attitude of the management and staff - is indeed highly commendable and exemplary. I can only wish that all my hotel stays would be like these!

Helpful?
Thank HyperActiveX
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

HyperActiveX, We can't thank you enough for such great comments. Our entire team is 100% focused on the guest experience and it is our true pleasure to be of service to you. We promise to continue to do all that we can to always be your "best hotel experience". More 

Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (10)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (4)
Viewed
Bathroom (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Waukegan
0.8 mi away
SpringHill Suites Chicago Waukegan/Gurnee
0.8 mi away
Courtyard Chicago Waukegan/Gurnee
0.3 mi away
Candlewood Suites Chicago Waukegan
Show Prices
Show Prices
Show Prices
0.4 mi away
Holiday Inn Express Hotel & Suites Waukegan
1.4 mi away
Red Roof Inn Gurnee - Waukegan
2.3 mi away
Sleep Inn at Great Lakes
Sleep Inn at Great Lakes
#1 of 2 in Lake Bluff
3.5 of 5 stars 77 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Thrive on Long StaysThe Residence Inn Chicago Waukegan/Gurnee offers superb convenience and comfort among Waukegan and Gurnee, Illinois hotels. Choose from studio, one-bedroom and two-bedroom suites at this hotel, with separate living, dining and sleeping areas. Work comfortably at your spacious desk with voice mail and free high-speed internet, and take advantage of your fully-equipped kitchen with our complimentary grocery shopping service. Start your day right with our daily free hot breakfast, and join us Monday through Thursday for a complimentary light dinner social, featuring our Manager's Barbeque on Wednesdays. Residence Inn Chicago Waukegan/Gurnee is located minutes from the Great Lakes Naval Training Center, major corporations, Six Flags® Great America and Hurricane Harbor theme parks, fine shopping at Gurnee Mills or Premium Outlet Malls and a mix of history and fun at Bristol Renaissance Faire or in Historic Long Grove. Welcome to our little piece of Chicago at Residence Inn Waukegan/Gurnee. ... more   less 

Additional Information about Residence Inn Chicago Waukegan/Gurnee

Address: 1440 S White Oak Dr, Waukegan, IL 60085-8300
Location: United States > Illinois > Lake County > Waukegan
Price Range: $143 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Waukegan/Gurnee 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Hotwire, Orbitz, Marriott, Travelocity and Odigeo so you can book your Residence Inn Chicago Waukegan/Gurnee reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Chicago Waukegan / Gurnee Hotel Waukegan
Residence Inn Waukegan
Waukegan Residence Inn
Hotel Style:
#2 Family Hotel in Waukegan
#3 Business Hotel in Waukegan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay