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Courtyard Chicago Waukegan/Gurnee

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Traveler (60)
Room & Suite (23)
Dining (2)
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Overview
  • Excellent68%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible0%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
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Reviews (405)
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All reviewsnavy graduationstarbucks coffeeshuttle servicenavy familiesstores and restaurantsthe hotel offersmy sonboarding passesparking lotup to datestaff was very friendly and helpfulgreat place to staynaval basedefinitely stay here againthe entire staffhome away from homehotel lobby
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1 - 5 of 398 reviews
Reviewed 1 week ago

We stayed here one night to attend the Genesse Theater. Check in was easy and room was nice. Blackout drapes worked well. Hotel was quiet and comfortable. This hotel is really close to a lot of restaurants and shopping. The bar and apps we had...More

Thank SPTrophyWife
Response from Tracy L, Manager at Courtyard Chicago Waukegan/GurneeResponded 1 week ago

SPTrophyWife, Thank you for taking the time to share your recent stay with us. Genesse Theatre has quite a few more planned concerts so we hope to see you back soon. Thank you

Reviewed 1 week ago via mobile

Very friendly and accommodating staff. No problems, but every question and response was answered promptly and with complete satisfaction. Room was clean and well appointed. Will definitely return if in the area.More

Thank jtjf
Response from Tracy L, Manager at Courtyard Chicago Waukegan/GurneeResponded 1 week ago

,jtjf, It is always great to hear of how accommodating the staff was and how clean the rooms were. Having feedback always helps us know how we are doing and what we need to work on. Im sure the staff will be happy to know...More

Reviewed 1 week ago via mobile

Manicured, brand new, no free breakfast here tho. Close to everything, located in the best part of town. Can walk to Walmart and Mc Donalds. Great restaurants near by. No complaints. Perfect for families.

Thank zulia66
Response from Tracy L, Manager at Courtyard Chicago Waukegan/GurneeResponded 1 week ago

zulia66 We do our best to keep our hotel in tip top shape. We are very lucky to have so may options within walking distance so families don't have to worry about driving. Thank you for taking the time to share experience with us.

Reviewed 1 week ago via mobile

First rate service!! The ladies at the desk genuinely strive to help their guests have the best stay possible. They went above and beyond to help me get into my room early, knowing that I had come from over 4000 miles away and had been...More

Thank dornishred
Response from Tracy L, Manager at Courtyard Chicago Waukegan/GurneeResponded 1 week ago

dornished, What a wonderful review. Thank you for all of the kind words. It is so nice to know that what we are doing is working for the families so we can continue to do them. We hope if you are ever in the area...More

Reviewed 3 weeks ago via mobile

I stayed at this Marriott Courtyard as we was visiting business partners in the region. The service was perfect as usual in Marriott. The small bistro service is good if just want eat small dish and burger. The hotel has a swimming pool and a...More

Thank tshia67
Response from Tracy L, Manager at Courtyard Chicago Waukegan/GurneeResponded 3 weeks ago

tshia67 We are happy to hear that you were able to enjoy yourself while in the area, and able to try the new Bistro foods. They are so good and becoming very popular. We hope to see you again soon.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
$109 - $221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$109 - $221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (60)
Room & Suite (23)
Dining (2)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Carol M
February 25, 2017|
AnswerShow all 2 answers
Response from Tracy L | Property representative |
Carol M, Jerry O is correct. We are approximately 10 minutes from Key Lime Cove. Thank you Jerry O! Take care, Greg Stephens General Manager
0
Votes
Awoommavovah
March 1, 2016|
Answer
Response from VtDub | Reviewed this property |
Taking a taxi from ORD was ridiculously expensive - they charge extra as Waukegan is outside of the city. With tip, I ended up paying ~$130. It is much more affordable to book a car in advance. Due to posting guidelines I... More
0
Votes
suep238
September 24, 2015|
Answer
Response from Tracy L | Property representative |
Hello suep238, We are about 15-20 minutes from the courthouse. We are happy to host you! Take care, Greg Stephens General Manager
0
Votes
Room Tips
"Don't be shy about asking for assistance from the front desk; they are happy to help!"
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"First floor may have more noise, but was ideal for being near food and pool."
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"Higher floors are the quietest"
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"We had room 116. Sliding glass doors were nice. It was quiet in our hallway."
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