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Courtyard Chicago Waukegan/Gurnee

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331 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Gilmer, United States
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed here when we went to Waukegan for the Navy Boot Camp Graduation Ceremony. The staff are wonderful, eager to help and very accommodating. The shuttle they provide to/from the base is worth it's weight in gold! The lines are long there and it is a LOT of walking. If you drive, the lines can get very long so... More 

Helpful?
Thank Nancy H
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Nancy H, Thank you for the informative review and we are glad you enjoyed the time here. Congratulations to your Sailor!!! Best regards, Greg Stephens General Manager More 

Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

When our son graduated this summer from Navy bootcamp here in Waukegan and my husband and I flew out from Colorado. We chose the Courtyard because it was only a few miles away from the Naval academy. This location was great not only for that reason, but there is also a Starbucks right across the parking lot as well as... More 

Helpful?
Thank Meaghan D
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Meaghan D We really appreciate your patronage and feedback. I am glad you enjoyed the area and found the location very convenient. I apologize for the lighting issues in the elevator, and this is an area we are currently working to correct. Unfortunately, it is an item our elevator contractor must work with, but we are working through the system... More 

florida
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for three nights for our sons Navy graduation this past weekend. The rooms were big and clean, the staff was fabulous and very helpful. We highly recommend taking the shuttle from the hotel to graduation rather than driving yourself, for the small fee it's worth it because they are waved in around the long lines of cars... More 

Helpful?
Thank JohnnieSue
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

JohnnieSue, We are so thankful you stayed with us, and are even more thrilled you enjoyed it. Congratulations to your graduate and we hope to see you again soon. Best regards, Greg Stephens General Manager More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here August 11-1, 2016 for PIR. The location is great. Many convenient places to eat nearby and there is a Wal-Mart right across the street There is a Starbucks inside the hotel and one right next door as well. The hotel offers a shuttle service to PIR and I recommend families use this. It was so convenient. They... More 

Helpful?
Thank Shirley W
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Shirley W We are so happy you enjoyed your time in Waukegan. Navy graduation is a special day and we know you are proud of your graduate. Thank you for staying with us and we hope to see you again when your travels bring you this way. Take care, Greg Stephens General Manager More 

Pasadena, Texas
Level Contributor
195 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Don't know what hotel this was before it was taken over by Marriott. This hotel is clean, the rooms are nice. Lots of eateries around. Good breakfast bistro downstairs in the lobby. Very easy to maneuver around from this hotel. Most guest are here for graduation of the Navy recruit center. Shuttle service to graduation from hotel please take it.... More 

Helpful?
Thank Stan H
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Stan H, Thank you for taking the time to share this valuable information for travelers and Navy families coming to see their recruit. I'm glad our location was convenient for you and you enjoyed the amenities we offer. If you have any further information you would like to share about your stay, please do not hesitate to contact me at... More 

San Antonio, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2016

We were welcomed by helpful staff, and everything went well from there. The rooms were clean, neat, and spacious, with everything we asked for. Desk staff went out of their way to make sure we had everything we needed to make our stay enjoyable. Nice restaurant, good workout room, indoor pool. The hotel arranged shuttle service for us to the... More 

Helpful?
Thank Greg G
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Greg G Thank you for staying at our location! It is great to read your comment and know the staff went above and beyond during your stay. Congratulations to your graduate, and we hope to see you again for vacation! Best regards, Greg Stephens General Manager More 

England
Level Contributor
107 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 28, 2016

Can't go wrong for the price. Nice sized rooms, clean and in good state of decor. All the room facilities your looking for and a range of eating options nearby in the evening. The gym isn't much more than a box with 3 machines and a set of dumbbells so don't expect much from that. The breakfast options were good... More 

Helpful?
Thank nzd31155
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

nzd31155, We are excited you enjoyed your time in our hotel. Your feedback is much appreciated, and will be shared with our team to further improve upon our offerings. We hope you will stop and see us again when you're in the area! Thank you, Greg Stephens General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2016

We stayed at the Courtyard for a girls weekend at Six Flags- they offer a package with tickets and a shuttle- and I would recommend it for anyone planning to do the same. I wasn't sure what to expect but the hotel was clean and modern, the staff was great even when I realized I'd been overcharged and called back... More 

Helpful?
Thank Jen W
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Jen W We are so glad you enjoyed your time at the Courtyard Waukegan! Six Flags is always a lot of fun and the package you used really helps take advantage of the park while not stressing about travel and other accommodations. We hope you will come back to visit us again soon! Best regards, Greg Stephens General Manager More 

Peoria, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

June 19 found a earring. Please contact front desk with description. Great staff at this location, very helpful and pleasant to deal with. Workout room was a nice little area. Outside courtyard was nice as well.

Helpful?
Thank juli S
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

juli S Thank you for bringing this item to the desk, and we hope the owner will contact us so we can get it back to them. We appreciate you staying with us and are glad you enjoyed your stay. Best regards, Greg Stephens General Manager More 

Huntington Beach, California
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 11, 2016

We stayed here for my son's graduation from Navy boot camp and were so glad we did! While there are other hotels that are a bit closer and a bit less expensive, the comfort, amenities, and service were well worth it. From the moment we checked in the staff was very attentive and made sure the Navy families were well-taken... More 

Helpful?
Thank surfcitymama
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

surfcitymama, We really appreciate you sharing your hotel experience at the Courtyard Waukegan. It is exciting to read how wonderful your stay was, and we thank you for giving a shout out to Dana. She is our newest staff member, but has a great personality balanced well with her professionalism. Congratulations to your sailor and hopefully we will see you... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Waukegan/Gurnee

Address: 3800 Northpoint Blvd, Lakehurst Rd, Waukegan, IL 60085-6717
Location: United States > Illinois > Lake County > Waukegan
Price Range: $119 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Waukegan/Gurnee 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Courtyard Chicago Waukegan/Gurnee Hotel Waukegan
Courtyard Waukegan
Waukegan Courtyard
Waukegan Marriott
Hotel Style:
#1 Business Hotel in Waukegan
#1 Family Hotel in Waukegan
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