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Candlewood Suites Chicago Waukegan

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1151 S Waukegan Road, Waukegan, IL 60085
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87 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Louisville, Kentucky
Level Contributor
187 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

Room is OK, kinda small for a suite. Only have queen beds and that is all they have room for. The bed is 2 ft from one wall and the other side has a lounge chair and no room to enter or exit the bed from that side. Chair is nice with a pull lever to let it lay out,... More 

Helpful?
Thank jaxx k
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I booked the hotel for my daughter's Naval graduation, I was less then please with the size of the room and the look of the room. The room looked nothing like the picture advertised.. Not only that it was hidden fees not mentioned at the time of booking. I was total uncomfortable in this hotel. Also the price you had... More 

Helpful?
Thank Philly princess50
Amy D, Manager at Candlewood Suites Chicago Waukegan, responded to this review

Thank you for choosing to stay with us. I am sorry to hear that you were not happy with your accommodations. We have two room types available, I am wondering if you looked at the pictures of the larger room and then booked our smaller room? I am also curious about the hidden fees that you mentioned. We have no... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

Everything is ok. Except the wifi it is incredibly slow. You can't even load your e-mail sometime which is ridiculous. If you are planning on using the internet for anything while you are here then plan something else because it will not work.

Helpful?
Thank William L
Amy D, Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear William, Thank you for choosing to stay with us. I am sorry to hear that you experienced an issue during your stay. We will look into a soon as possible. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can... More 

Baton Rouge, Louisiana, United States
2 reviews
5 of 5 stars Reviewed June 12, 2016

We are here for a Navy Graduation. The Hotel is nice. All of the front desk staff have been accommodating of all of needs. There is no on property restaurant but there are several restaurants and a Walmart across the street which is walkable. Rooms have a wellstocked kitchenette. The one bedroom suite is roomy and has two Tvs if... More 

Helpful?
Thank Nita D
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Nita D: Thank you for the great review. I will share your feedback with my entire team. Best regards, Robie Sustayta Area General Manager More 

Fairfield, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 2, 2016

After much research my husband and I decided to stay at the Candlewood Suites Chicago Waukegan for our son's Navy graduation. as soon as we stepped into the lobby we were very impressed, we were greeted warmly, and checked in promptly, but the first thing that I noticed was the clean fresh smell of the small lobby and hallway, our... More 

Helpful?
Thank Lisa W
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 11, 2016

Waukegan is a nice small town with easy access to Chicago with just a train ride. If you're going for Navy graduation, it gives your Sailor a relaxing time away from base. Train station is in Great Lakes but a short drive away. The Candlewood Suites gave us a nice homey feel to relax in after our trip into the... More 

Helpful?
Thank Maria Elena R
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Thank you for the four star review. Best regards, Robie Sustayta Area General Manager More 

pittsburgh, pa
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 29, 2016

The hotel is in an excellent location for Business travelers, and has all the amenities that you a business traveler could need. The staff was friendly and very helpful. I stayed at this hotel several times, and always found the rooms to be clean, and well maintained

Helpful?
Thank jim2382
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Jim2382: Thank you for the 4 star review and thank you for choosing the Candlewood Suites / Waukegan when traveling to our area. Best regards, Robie Sustayta area General Manager More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed April 28, 2016 via mobile

The room was amazing, looking forward on staying at this location again. The room was perfect. Clean, roomy, and comfortable at the same time. It is pet friendly, maybe I'll bring my dog with me next time. The have a small gym enough for up to 4 to5 to work out at once. The staff is very friendly .

Helpful?
Thank Agustin A
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Agustin A: Thank you very much for your feedback on your April 2016 stay at the Candlewood Suites/Waukegan. We are delighted that you enjoyed your stay and look forward to seeing you again next time you are in the Waukegan, IL area. Best regards, Robie Sustayta Area General Manager More 

Ames, Iowa
Level Contributor
4 reviews
5 of 5 stars Reviewed April 13, 2016

We enjoyed our stay at the Candlewood Suites, great staff and nice room. We were there to attend Recruit Training graduation at Great Lakes Naval Station and the hotel shuttle to and from the ceremony made it really easy for us. We also appreciated all the time staff took answering our questions and advising us about the area.

Helpful?
Thank AmesTravelers
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear AmesTravelers: Thank you for the 5 star review and your feedback. We look forward to seeing you next time you are in the Waukegan, IL area. Best regards, Robie Sustayta Area General Manager More 

Sun Prairie, United States
2 reviews
2 of 5 stars Reviewed February 19, 2016

I booked this hotel on hotels.com. First and foremost, I wish these hotel booking sites would disclose the fact that your hotel is RIGHT next to the interstate so unless you're accustomed to an interstate running through your backyard, I suggest you find another place or bring along some serious sleep aids. I booked a king room and got a... More 

Helpful?
Thank Antoinette T
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Antoinette T: I am so sorry we did not meet your expectations during your recent stay. Thank you for your feedback, I will share it with my entire team. Regards, Robie Sustayta Area General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. Our Candlewood Suites - Waukegan/Gurnee is a 4-time Quality Excellence Award Winner. Spacious and built for comfort, each of our suites has a full kitchen complete with microwave and full size refrigerator. You can catch up on work with an oversized executive desk with two phone lines and free high speed Internet in every room. Relax in the overstuffed recliner while you enjoy the cable TV, listen to your MP3 or watch movies on a VCR / DVD player. Borrow your favorites from our free DVD library at the front desk. Work off some stress in our Fitness Center or visit our Candlewood Cupboard, where you can purchase meals, snacks and sundry items at competitive prices. Our setting is the perfect choice for business or leisure travelers. The Candlewood Suites Chicago - Waukegan is located just minutes from everything including: Businesses: Great Lakes Naval Training Center, Abbott Laboratories, Cardinal Health, Baxter, Medline, Omnicell, PCI, Uline, Yaskawa Attractions: Six Flags Great America, Gurnee Mills - Mega Mall, Ravinia Festival Grounds, Lake County Fair Grounds Universities: Rosalind Franklin University, Chicago Medical School, College of Podiatric Medicine, CLC We are proud to offer our guests free membership in Priority Club Rewards. Come and let our friendly staff help you to enjoy a truly remarkable hotel. ... more   less 

Additional Information about Candlewood Suites Chicago Waukegan

Address: 1151 S Waukegan Road, Waukegan, IL 60085
Location: United States > Illinois > Lake County > Waukegan
Price Range: $94 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites Chicago Waukegan 2*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Chicago Waukegan Hotel Waukegan
Candlewood Suites Waukegan
Candlewood Waukegan
Waukegan Candlewood Suites
Hotel Style:
#3 Family Hotel in Waukegan
#4 Business Hotel in Waukegan
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