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Americas Best Value Inn & Suites - Waukegan / Gurnee

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Americas Best Value Inn & Suites - Waukegan \/ Gurnee
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87 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Reviewed 6 days ago NEW

1) I know it sounds cliche, but I'm telling you the high quality of this place's people is its strength. I had the pleasure of interacting with the man who runs the place at night, his replacement the following morning, and their shuttle driver. Because of my late arrival and early departure, these 3 were the only employees I encountered....

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Helpful?
Thank Dan M
Albuquerque, New Mexico
Reviewed October 12, 2016

It's fine for what it is and for what we paid, which was about $60/night. It's not fancy by any means - it's older and outdated but if you need an inexpensive place to stay for Navy graduation that's close to the Base (and has a shuttle that will take you there) this was fine. The employees were really nice,...

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Thank Yennifair
Augusta, Georgia, United States
Reviewed July 12, 2016

This is not a safe hotel. The back door didn't lock so anybody could walk right in. The staff was never out at the front desk unless you rang the bell so anybody could have come in through the front door as well. The pool that is advertised is not in working order, it was behind closed locked doors.The towels...

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Helpful?
Thank Debbie A
Dan L, Manager at Americas Best Value Inn & Suites - Waukegan / Gurnee, responded to this review

Dear Debbie, We are sorry to hear about your experience at our hotel. We do not advertise a pool as we do not have one. Also, there are cameras through out the property and in the parking lots for security purpose, also, we have never had any guests' safety issues. As for the room bathroom, please give us a call...

Orange Park, FL
Reviewed July 11, 2016

You can't beat the price and people. It's not the Ritz, but for what you pay, it's awesome. There is a shuttle that takes you to and from graduation, a fridge in the room, continental breakfast - really can't beat it.

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1Thank bondos4
Dan L, Manager at Americas Best Value Inn & Suites - Waukegan / Gurnee, responded to this review

Thank you for your review. We look forward to serving you again in the future.

Reviewed July 1, 2016 via mobile

WORST HOTEL EVER!! There were stains on bedspread and carpet. Carpet was old and worn. Room smelled horrible. Commode overflowed and my son was given a plunger to fix it himself. Tried to cancel last night on reservation due to son leaving early for A school and the man at the desk said he could not help me. When asked...

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Thank Julie T
Sioux Falls, South Dakota
Reviewed June 20, 2016

If you're looking for a safe well maintained place to stay....this is not it. General maintenance greatly needed. Hallway entrance door lock was broken so anyone off the street could enter. The frig was off on my arrival & smelly - didn't work when turned on. Staff said they would bring "new" frig...they actually brought frig from another room (I...

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Thank Jan85home
Reviewed June 4, 2016 via mobile

Great price for what it is. Convenient to base. Don't read the reviews and get discouraged, remember it's not a Ritz Carlton, it's a budget friendly hotel. Room was clean, staff was kind and AC worked what more do you need? Only suggestion would be get better coffee!

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Thank Josh W
Oklahoma City, Oklahoma
Reviewed April 11, 2016

Most of the reviews are pretty close to actual condition. Please look at the room before you sign or negotiate a price that you are comfotable. I did see another room in better condition than mine that someone else in our party had. My room was pretty bad. I left the next night aand spent the extra $100 for a...

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Thank Helomech1969
Plainfield, Connecticut
Reviewed March 25, 2016

um... let me see.....nasty floors, nasty shower, nasty coffee maker, nasty everything, came in took my shoes off, left my white socks on, (sneakers for the flight) they were disgusting within an hour. don't look at the windows in the sunlight! (nasty) pool? hahahahaa. dust everywhere, I think there was gum on the tag of my pillow, not sure, non...

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Thank Todd E
Indian Head, Maryland
Reviewed March 7, 2016

Dirty and in serious need of updates and repairs. Local town is a dump as well. So disappointing as we were in for my son's Navy graduation. Moved to a much better hotel at a higher price! You get what you pay for!

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1Thank Mary A
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast

Additional Information about Americas Best Value Inn & Suites - Waukegan / Gurnee

Address: 411 S Green Bay Rd, Waukegan, IL 60085-4823
Location: United States > Illinois > Lake County > Waukegan
Price Range: $51 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn & Suites - Waukegan / Gurnee 2*
Number of rooms: 64
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Also Known As:
Americas Best Value Inn & Suites - Waukegan / Gurnee Hotel Waukegan
Americas Best Value Inn And Suites - Waukegan / Gurnee
Americas Best Value Inn Waukegan
Best Western Waukegan
Waukegan Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Americas Best Value Inn & Suites - Waukegan / Gurnee staff and other travelers.
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Questions? Get answers from Americas Best Value Inn & Suites - Waukegan / Gurnee staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book early!”
 of 5 bubbles danmT5018MN, 6 days ago | Read review
“There are no good rooms.”
 of 5 bubbles DebbieA891, Jul 12, 2016 | Read review
“Look at the room first, then either negotiate a more applicable price or decline the room.”
 of 5 bubbles Helomech1969, Apr 11, 2016 | Read review
“stay away nasty place”
 of 5 bubbles 877todde, Mar 25, 2016 | Read review
“Stay away!”
 of 5 bubbles N7827TPmarya, Mar 7, 2016 | Read review
5 of 5
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