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Americas Best Value Inn & Suites - Waukegan / Gurnee

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Americas Best Value Inn & Suites - Waukegan \/ Gurnee
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86 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Albuquerque, New Mexico
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 1 week ago

It's fine for what it is and for what we paid, which was about $60/night. It's not fancy by any means - it's older and outdated but if you need an inexpensive place to stay for Navy graduation that's close to the Base (and has a shuttle that will take you there) this was fine. The employees were really nice,... More 

Thank Yennifair
Augusta, Georgia, United States
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed July 12, 2016

This is not a safe hotel. The back door didn't lock so anybody could walk right in. The staff was never out at the front desk unless you rang the bell so anybody could have come in through the front door as well. The pool that is advertised is not in working order, it was behind closed locked doors.The towels... More 

Thank Debbie A
Dan L, Manager at Americas Best Value Inn & Suites - Waukegan / Gurnee, responded to this review

Dear Debbie, We are sorry to hear about your experience at our hotel. We do not advertise a pool as we do not have one. Also, there are cameras through out the property and in the parking lots for security purpose, also, we have never had any guests' safety issues. As for the room bathroom, please give us a call... More 

Travelers are raving about these Waukegan hotels

Orange Park, FL
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 11, 2016

You can't beat the price and people. It's not the Ritz, but for what you pay, it's awesome. There is a shuttle that takes you to and from graduation, a fridge in the room, continental breakfast - really can't beat it.

1 Thank bondos4
Dan L, Manager at Americas Best Value Inn & Suites - Waukegan / Gurnee, responded to this review

Thank you for your review. We look forward to serving you again in the future. More 

1 review
1 of 5 bubbles Reviewed July 1, 2016 via mobile

WORST HOTEL EVER!! There were stains on bedspread and carpet. Carpet was old and worn. Room smelled horrible. Commode overflowed and my son was given a plunger to fix it himself. Tried to cancel last night on reservation due to son leaving early for A school and the man at the desk said he could not help me. When asked... More 

Thank Julie T
Sioux Falls, South Dakota
1 review
2 of 5 bubbles Reviewed June 20, 2016

If you're looking for a safe well maintained place to stay....this is not it. General maintenance greatly needed. Hallway entrance door lock was broken so anyone off the street could enter. The frig was off on my arrival & smelly - didn't work when turned on. Staff said they would bring "new" frig...they actually brought frig from another room (I... More 

Thank Jan85home
1 review
4 of 5 bubbles Reviewed June 4, 2016 via mobile

Great price for what it is. Convenient to base. Don't read the reviews and get discouraged, remember it's not a Ritz Carlton, it's a budget friendly hotel. Room was clean, staff was kind and AC worked what more do you need? Only suggestion would be get better coffee!

Thank Josh W
Oklahoma City, Oklahoma
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed April 11, 2016

Most of the reviews are pretty close to actual condition. Please look at the room before you sign or negotiate a price that you are comfotable. I did see another room in better condition than mine that someone else in our party had. My room was pretty bad. I left the next night aand spent the extra $100 for a... More 

Thank Helomech1969
Plainfield, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 25, 2016

um... let me see.....nasty floors, nasty shower, nasty coffee maker, nasty everything, came in took my shoes off, left my white socks on, (sneakers for the flight) they were disgusting within an hour. don't look at the windows in the sunlight! (nasty) pool? hahahahaa. dust everywhere, I think there was gum on the tag of my pillow, not sure, non... More 

Thank Todd E
Indian Head, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed March 7, 2016

Dirty and in serious need of updates and repairs. Local town is a dump as well. So disappointing as we were in for my son's Navy graduation. Moved to a much better hotel at a higher price! You get what you pay for!

1 Thank Mary A
San Diego, California
1 review
5 of 5 bubbles Reviewed January 13, 2016

The room was clean and the staff were friendly and helpful. The continental breakfast was good. It was fun making the waffles.The hotel was convenient to get back and forth to the Naval Base.Great place to stay.

Thank BriggiteA
Dan L, Manager at Americas Best Value Inn & Suites - Waukegan / Gurnee, responded to this review

Hello, Thank you for staying with us during your recent trip to the Great Lakes Naval Base. We greatly appreciate your review and look forward to serving you on your future visit to this area again. Sincerely, Dan Manager More 

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  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Room Service

Additional Information about Americas Best Value Inn & Suites - Waukegan / Gurnee

Address: 411 S Green Bay Rd, Waukegan, IL 60085-4823
Location: United States > Illinois > Lake County > Waukegan
Price Range: $62 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn & Suites - Waukegan / Gurnee 2*
Number of rooms: 64
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Also Known As:
Americas Best Value Inn & Suites - Waukegan / Gurnee Hotel Waukegan
Americas Best Value Inn And Suites - Waukegan / Gurnee
Americas Best Value Inn Waukegan
Best Western Waukegan
Waukegan Best Western
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