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HYATT house Chicago/Naperville/Warrenville

Certificate of Excellence
3.0 of 5
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27554 Maecliff Drive, Warrenville, IL 60555
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HYATT house Chicago\/Naperville\/Warrenville
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209 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

If you are traveling in the Chicago/Naperville area, this is the hotel for you. Great staff, awesome breakfast, and close to Downtown Naperville and/or the train into Chicago. If you are staying in the suburbs of Chicago, it would be wrong to stay anywhere else.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Dan_1512
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

Thank you so much for taking the time to review your recent stay with us! We are so glad you enjoy your stays with us and thanks for the great endorsement! As always we look forward to hosting you during your next visit to the area! More 

Chicago, Illinois, United States
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel room was quite a nice surprise. I honestly didn't expect the room to be that big and well accommodated. The location was great as it was pretty close to all of the good restaurants and the breakfast in the morning was a very nice touch, The only thing I would recommend is getting better pillows and maybe upgrading... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Shaun L
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

Thank you so much for the great review of your recent stay with us! We are so glad that the hotel met your needs and was even beyond some of your initial expectations. I also appreciate your feedback regarding the linens and I just wanted to let you know that we are currently waiting on a new order of both... More 

Bloomington, Illinois
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We used their meeting rooms rooms for work for a few days here and they were great. They have great coffee and the staff is very friendly and will help you with any needs that you have. They were also nice enough to make a few copies for us. Thanks for a great meeting space. Would use again!

Helpful?
Thank Joey B
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

I am so happy you enjoyed your experience here for your company's meetings! It was our pleasure hosting you and your team. We look forward to hosting you again if the need arises. Thanks for the great review! More 

FENTON, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Had great time in Chicago & hotel is right off of freeway to get downtown in no time at all. Nice hotel with decent food, pool & rooms. Had issue with housekeeping not replacing all of the towels but overall a good experience.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Mark J
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

I am so sorry to hear about the problem you encountered with housekeeping and I want to let you know the problem has already been rectified. I'm glad the problem did not impact your stay overall. Thank for staying with us and we hope to be of service to you in the future if the need arises! Thanks More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here this past weekend. Had the one bedroom suite. Upon opening the door, we just knew we had made the right choice. Comfortable living room, beautiful full kitchen with table, and bedroom with a nice comfortable bed and very large bathroom, huge shower, and big closet. Also, very quiet so no problems sleeping at all. They have a very... More 

Helpful?
Thank 59janicem
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

It's so great to hear the positive feedback and I am so happy you enjoyed your stay with us. Thank you for the great review and we hope to see you again! More 

ben lomond, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

We gave it a try because of points. The hotel rooms were worn. The fire alarm went off twice at 11pm. We discovered that this was the second night this had happened. We used the pull out sofa and the mattress needed to be replaced. It was stained and ripped. We were looking forward to a nice relaxing stay after... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Timothy S
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

I am so sorry you had the experience you on your recent visit with us. The pull out mattress in that room has already been replaced and I appreciate you letting me know about that! We are addressing come of your other concerns currently as well and we hope you give us a second chance if you are ever in... More 

Des Moines, United States
1 review
5 of 5 stars Reviewed January 4, 2016

The platter provided for breakfast was extensive and as a foodie enjoyed it. The location of the hotel is apt for visiting places in the city outskirts. Rooms were of apt size for long stays (especially if you have children).

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Kasthuri Sr R
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

We are so glad you enjoyed the hotel and more specifically breakfast. I'm glad you recognized how extensive our offerings really are especially for a select service hotel. I will share your comments with the F/B team as I'm sure it will make their day! Thank you for taking the time to write your review and we hope to see... More 

Elmwood Park, United States
1 review
5 of 5 stars Reviewed January 4, 2016

I took my family for a mini get away, and I couldn't be happier. The staff is friendly, the place is clean, and the experience is great. The worst part was leaving because my kids were already asking when we could come back.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Jason S
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

Thank you so much for the great review. I'm so glad your entire family enjoyed their mini get away and that we could be a part of it! Tell your children that we would love to have them back! Thanks again and hope to see you in the near future! More 

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