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HYATT House Chicago/Naperville/Warrenville

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Traveler (90)
Room & Suite (53)
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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Breakfast included
Airport Transportation
Babysitting
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
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HOTEL STYLE
Family
Mid-range
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482Reviews
136Photos
7Q+A
42Room tips
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Popular mentions
Convenient location. Ample parking. Safe area. Inviting and modern lobby. The pool area was well kept. The rooms were full equipped and very modern. Several pieces of gym equipment were out of order. Some of the furniture and finishes in the room were starting to show
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Hotel room very nice, breakfast buffet and homemade omelets exceptional, all staff great for a trip for handicapped with a service dog. Will return as frequent ASAP. Plese commend all of staff, especially John (manager), Tabitha and Olivia.
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Review collected in partnership with Hyatt Hotels
We stay at this hotel every time we are in the area which is a lot. The rooms are clean and comfortable. The staff is friendly and will go out of their way to make your stay better. Hyatt has become our number one choice when traveling after staying here.
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Review collected in partnership with Hyatt Hotels
We loved our two night stay this last weekend. The hotel is nice, the kitchen in the room was large and clean, and the breakfast was solid. The price was great and the staff was really excellent in all aspects.
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Response from Mark-Schalla, General Manager at HYATT House Chicago/Naperville/Warrenville
Responded 4 weeks ago
Thank you so very much for your review of your recent stay with us! I am so happy to hear about how well your stay and interactions with the staff was! I will make sure to share this with our team!! Have a Happy Holiday Season!
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My first time at a Hyatt House hotel couldn't have been nicer. The decor and ambience of the facility from the lobby to my room were fantastic. The room was comfortable and laid out well, great for an extended stay. The rate was a fantastic value as well.
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Review collected in partnership with Hyatt Hotels
Response from Mark-Schalla, General Manager at HYATT House Chicago/Naperville/Warrenville
Responded Dec 11, 2018
Thank you so much for taking the time to provide us with this great feedback regarding your recent stay with us! Thanks for trying us and the Hyatt house brand and I'm so happy to hear the experience was a positive one for you! Thanks again and we hope to see you again!
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Couch was very worn
wall 2
walls
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12345611
What's the check in age?
21 years old
0 votes
With the 2 bedroom suite does the kitchen have a full oven and cooktop?
Yes you are correct. It is the only room type with a full oven/cooktop. Please let me know if you have any other questions and have a great day! Mark Schalla - General Manager
0 votes
Does this hotel have a hot tub with the pool area?
It does not have a hot tub.
0 votes
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Is the hotel close to a train station for daily visits into the city?
Thank you for the question. Yes we are only 4 miles from the Naperville train station which runs between here and Chicago's Union Station.
0 votes
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Follow-up correspondence (edited to include only information about this property): From: Scott & Marianne Schultz Subject: Re: Your stay at HYATT house Chicago/Naperville/Warrenville (Schultz) Date: May 11, 2015 To: Julie Temesvary Aloha Julie, Thanks for replying. We would normally have brought these issues to the attention of management. But our trip was like a (non-fun) roller coster rider, as we spent much time at Edward Hospital, touring Skilled Nursing Facilities, and visiting my mother-in-law at the SNF where she is currently residing for rehab. We also knew that the hotel was full and did not think it would be worth bothering to request a room change, particularly since we wanted to stay on the top floor (not to mention the bother of moving after occupying #506 for a few days). Do you have any plans to replace/upgrade the furniture or beds? The sectional is in particularly sad shape (we noticed this in a different room in 2014). I also just remembered that the 1-Bedroom suites lack a table near the sectional, which makes them awkward to use for relaxation, cocktails, snacks, etc. If I did not mention Katie, please add her to the Kudos list. She was a friendly face and we saw her helping to clean up the breakfast/lounge area one day. Aloha, Scott On May 11, 2015, at 11:02 AM, Julie Temesvary wrote: Dear Mrs. Schultz: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was not what you had experienced the last time you stayed with us. Had I known about the issues you were having with your room, it would have been my pleasure to find you a room that would have made your stay more comfortable. Feedback such as yours regarding the condition of our rooms, assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. I will also share your wonderful compliments about the staff. They will enjoy and appreciate them. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Julie Temesvary Front Office Manager Hyatt House Warrenville
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"Book through Hyatt.com for special offers."
"Ask for a room facing Warrenville road. Nice view"
"room layout on 5th floor very spacious, I had 504"
"See Patricia for an omelette in the morning!!!!"
"we were on the third and it was quiet"
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PRICE RANGE
$104 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt house chicago / naperville / warrenville hotel warrenville
LOCATION
United StatesIllinoisWarrenville
NUMBER OF ROOMS
123
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