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Hilton Garden Inn Naperville/Warrenville

554 reviews
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Traveler (57)
Room & Suite (42)
Dining (4)
Overview
  • Excellent59%
  • Very good29%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Naperville/Warrenville
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (554)Write a Review
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10
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All reviewsbuffalo wild wingswithin walking distancenice clean hotelgreat stayparking lotrestaurants and shoppingcomfortable roomsthe hotel staffmovie theaterexcellent hotelwould highly recommend this hotelbreakfast buffetstaff was friendlybusiness centernaperville warrenvillebusiness tripeasy access
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71 - 75 of 543 reviews
Reviewed July 3, 2017

Second stay in Naperville Illinois during the month of June 2016. Decided to stay at the Hilton Garden this time and glad I did. The staff is friendly, professional. The room was clean, acceptable and relatively quite. Comfortable bed. The shower is poorly designed. The...More

Review collected in partnership with Hilton Garden Inn
Thank N5951OBjohns
Response from General M, General Manager at Hilton Garden Inn Naperville/WarrenvilleResponded July 5, 2017

Thank you for reviewing your recent stay. We're pleased to know you enjoyed your overall visit, and we hope to have the opportunity to welcome you back again.

Reviewed July 3, 2017

That's what they tout and in Naperville that's what they deliver. It is clean, close, friendly and efficient. A decent place to call home while out in this area of Naperville. A few minutes from the quaint downtown area, but quiet and relaxing. Try adjusting...More

Review collected in partnership with Hilton Garden Inn
Thank Russell S
Response from General M, General Manager at Hilton Garden Inn Naperville/WarrenvilleResponded July 5, 2017

Thank you, Russell, for the great review! We appreciate you letting us know that we met if not exceeded your expectations with the price and value that we provided. We strive to be the best quality hotel at a reasonable price that our customers love....More

Reviewed June 25, 2017

Any other hotel or lodging experience in the area would be a better bet than this hotel. Try Marriott at least they are held to corporate standards. Management at this facility does not care! Had power outage they had a months notice and gave their...More

Review collected in partnership with Hilton Garden Inn
Thank William S
Response from Andrea S, General Manager at Hilton Garden Inn Naperville/WarrenvilleResponded June 27, 2017

Hi William S- Thanks for taking the time to reach out. We strive to provide the best possible service and are disappointed your group left feeling otherwise. If you’d like to speak with the hotel directly about your stay, please call the hotel and ask...More

Reviewed June 25, 2017

Clean and updated rooms. AC unit was loud, but tolerable. A new mattress would be desirable. All in all not bad. Fit the bill for the evening. Lobby and receptionist were satisfactory Parking was limited. Close proximity to shopping.More

Review collected in partnership with Hilton Garden Inn
Thank geralds144
Response from General M, General Manager at Hilton Garden Inn Naperville/WarrenvilleResponded June 26, 2017

geralds144, Thank you for taking the time out of your schedule to review your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest...More

Reviewed June 21, 2017

this Hilton garden was wonderful. staff is extremely friendly and so helpful. we were there for a family wedding and the staff was able to help me fit in being a tourist also!! The bed has a new feature of being able to adjust the...More

Review collected in partnership with Hilton Garden Inn
Thank RoeEwing
Response from General M, General Manager at Hilton Garden Inn Naperville/WarrenvilleResponded June 22, 2017

RoeEwing, Thank you for taking the time to review your recent stay with us. We're so happy to know it was a great hotel experience for you! We enjoyed your visit and welcome you back whenever you are in the Naperville/Warrenville area again.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Restaurant
Heated pool
Details
Price range
$93 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Warrenville
#1 Green Hotel in Warrenville
#3 Family Hotel in Warrenville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$93 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Warrenville
#1 Green Hotel in Warrenville
#3 Family Hotel in Warrenville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (57)
Room & Suite (42)
Dining (4)
Pool & Beach (3)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Missy R
July 1, 2017|
AnswerShow all 3 answers
Response from Christean H | Reviewed this property |
I don't think so. Don't remember seeing one.
0
Votes
loretta77
January 21, 2015|
AnswerShow all 5 answers
Response from loudemarchi | Property representative |
We appreciate your inquiry. Unfortunately our pool area is not available to rent for private events; you can however rent some space for a birthday party and use our pool. We prefer to keep our amenities open for all... More
0
Votes
Room Tips
"Download the Hilton Honors app to choose your own room!"
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"Higher floors avoid noise of children running above you."
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"Hilton Honors members get free Wi-Fi and you can sign up when you check in."
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"Just ask to be away from the elevators"
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