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Holiday Inn Express Vernon Hills

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Holiday Inn Express Vernon Hills
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7 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

This property has decent location but looks extremely poorly kept up. Light bulbs need to be changed carpets are filthy Upon checkin it appears as if franchisee family in lobby taking up space but no one doing anything Co traveler complained about holes in wall in shower Clearly owners not keeping property up to standards of chain

Helpful?
Thank Eric D
Rahul P, Asst. General Manager at Holiday Inn Express Vernon Hills, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We are already working on remodeling, it should take place in next few months. We do hope to have the opportunity to welcome you... More 

Maryland
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had 2 rooms for myself and a friend. I would have given this 4 stars (great for a HIE) but only gave 3 because the other room ended up with a water leak over the bed during a thunderstorm. Odd for a first floor room, and hard to believe that it was a first time for this room. They... More 

Helpful?
Thank MarylandDan
Management response:

Hello, Thank you for taking the time to complete a survey regarding your most recent stay at the Holiday Inn Express Vernon Hills. We look forward to sharing your comments with the entire staff. What a storm that was!!! While we apologize for the inconveniences your experienced during your stay we are happy to see you enjoyed the rest of... More 

Lafayette, Indiana
Level Contributor
8 reviews
5 of 5 stars Reviewed 4 weeks ago

Visited the area with the family and loved how close the hotel was to the shopping centers and restaurants. The staff were very friendly and the area seemed safe as well. They also had snacks in the evening which was a welcome surprise! The rooms were nice and we enjoyed the morning breakfast as well. The lobby and rooms were... More 

Helpful?
Thank nealurvashi90
Management response:

Hello, Thank you for taking the time out to complete a survey regarding your most recent stay at the Holiday Inn Express Vernon Hills. I look forward to sharing your comments with the entire staff. We are happy to see you enjoyed your stay and we look forward to hosting you again in the very near future. More 

Curitiba, PR
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

Excellent hotel, fair rates, and nice location. A good park beside hotel and a lot of malls close to hotel. Wi fi speed is nice. Just one specific receptionist could be more friendly. Certainly I recomend!!

Helpful?
Thank Roberto O
Cincinnati, Ohio
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 26, 2016

Very convenient location -- near shopping, food, and a beautiful park. The inside of the hotel was pretty standard and could stand to be spruced up a bit, from the lobby furnishings to the room (and the mattress). Staff was very friendly. A good basic hotel. No complaints, but no real superlatives either.

Helpful?
Thank RW_family
IHGService, Guest Relations Manager at Holiday Inn Express Vernon Hills, responded to this review

Dear RW_family, Thank you for taking the time to write your review following your recent stay. We are pleased to read you found our location convenient and found our staff friendly. It is our goal to consistently provide superior service and accommodations at our hotel and your comments regarding the lobby furnishings and mattresses are very much appreciated. This is... More 

Pinckney, Michigan
Level Contributor
226 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

Nice location near mall and plenty of choices for restaurants. Quiet at night - no road noise, etc. friendly staff. Breakfast included. Indoor pool and fitness room. Keurig single serve in room. Three floors. Manager reception during the week which is a nice treat.

Helpful?
Thank DrSandyD
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Vernon Hills

Address: 975 Lakeview Pkwy, Vernon Hills, IL 60061-1442
Location: United States > Illinois > Lake County > Vernon Hills
Price Range: $108 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Vernon Hills 2.5*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Vernon Hills Hotel Vernon Hills
Hawthorn Suites Vernon Hills
Vernon Hills Holiday Inn
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