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Extended Stay America - Chicago - Vernon Hills - Lake Forest

62 reviews
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Traveler (14)
Room & Suite (17)
Pool & Beach (2)
Overview
  • Excellent38%
  • Very good17%
  • Average27%
  • Poor6%
  • Terrible12%
Travelers talk about
“clean property”(2 reviews)
“laundry room”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness center
Kitchenette
Multilingual Staff
2.5 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (62)Write a Review
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1 - 5 of 62 reviews
Reviewed December 16, 2017

Staff is not very helpful especially girl staff. They don't know things when ask and never take action for anything I reported in all my reservations. Never gave me kitchen stuff all at once sometimes Pans n pots were missing, sometimes knife, sometimes plates were...More

Review collected in partnership with Extended Stay
Thank khushboow331
Response from 00esa, Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded December 17, 2017

Khushboo, thanks for being here. We are happy to know you liked our convenient location and that you had an overall nice stay. However, we are sorry for the issues you experienced and regret the inconvenience caused. Please note to ensure cleanliness of kitchenware and...More

Reviewed December 15, 2017

Very friendly staff, the hotel is clean. . . its in a very convenient area . . close to everything; shopping mall and dinning area in a walking distance; as well as for UBER drivers, its very convenient and quick pick ups.More

Review collected in partnership with Extended Stay
Thank joelrS5302JP
Response from 00esa, Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded December 16, 2017

Thank you for being our guest at Extended Stay America. We are thrilled to know our location was convenient for your needs and that you were impressed with the attentive service provided by our staff. Thanks again for your feedback, and we look forward to...More

Reviewed August 2, 2017

Clean, fairly comfortable. I am a merchant, so the main thing that appeals to me is the safety of the property. Do wish it had a larger selection of TV stations to fill in the lonely evenings, plus the WIFI is a little slow.More

Review collected in partnership with Extended Stay
Thank jimhH2344VV
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded August 3, 2017

Jim, thank you for being our guest at Extended Stay America - Chicago - Vernon Hills - Lake Forest. We are glad to know you felt safe at our property and that this was the highlight of your stay. Your feedback is of utmost value...More

Reviewed July 24, 2017

Our stay at Extended Stay was a very good expiereance. The hotel staff. We're very friendly and helpful. The Hotel was clean . I would recommend this Hotel to any one.It is located close to shopping and great restaurants. A great place to stay.More

Review collected in partnership with Extended Stay
Thank peggyw551
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded July 25, 2017

Thank you for selecting Extended Stay America - Chicago - Vernon Hills - Lake Forest for your visit and for sharing your comments. We are happy to read that you liked our friendly associates and convenient location which was perfect for your needs. We appreciate...More

Reviewed July 18, 2017

Fantastic service, excellent staff, very comfortable rooms and in room kitchen and refrigerator is very helpful for long stays. I wouldn't repeat my moving situation I was in, but I would absolutely return again.More

Review collected in partnership with Extended Stay
Thank USMC-LCpl117
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded July 19, 2017

Thanks for the awesome feedback. We are thrilled to know you loved our top-notch service as well as your comfortable room. It was a pleasure hosting you at Extended Stay America - Chicago - Vernon Hills - Lake Forest, and we look forward to welcoming...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Shuttle Bus Service
Laundry Service
Multilingual Staff
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$71 - $95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
$71 - $95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveler (14)
Room & Suite (17)
Pool & Beach (2)
Dining (1)
Hotel & Grounds (6)
Bathroom (3)
Questions & Answers
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Room Tips
"All the rooms are good mailnly top floor ones"
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"Keep small children off the floor - very dirty. Be very careful with TV if traveling with children."
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"Rooms facing Lake are good"
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"Be fussy ."
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