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Extended Stay America - Chicago - Vernon Hills - Lincolnshire

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Room & Suite (6)
Dining (1)
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Overview
  • Excellent58%
  • Very good20%
  • Average9%
  • Poor9%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
2 Star Hotel
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Additional information
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (85)
There are newer reviews for Extended Stay America - Chicago - Vernon Hills - Lincolnshire
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All reviewsfront deskroom was cleanfull size refrigeratornorth suburbsenjoyed my stayclose to gas stationsshort stayplace to staybusiness tripoatmealother hotelsmy sonbethkitchenetteesagympans
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11 - 15 of 85 reviews
Reviewed November 13, 2017

Great place to stay. Beth and Laurenn along with their staff make you feel part of the family. The rooms are clean and the hotel offers a great value particularly for folks that have to stay for extended periods of time.More

Review collected in partnership with Extended Stay
Thank davidjohnb291
Response from 00esa, Manager at Extended Stay America - Chicago - Vernon Hills - LincolnshireResponded December 1, 2017

David, thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are so delighted to read that you loved you well-appointed room and the great value we offer for the price. We also appreciate you recognizing...More

Reviewed October 16, 2017

The staff couldn't have been nicer or more accommodating. They treated me better than the Hilton properties I stay at and I an top tier with them. This is a good property and good value for what you pay. The room was clean, bed was...More

Review collected in partnership with Extended Stay
1  Thank ROBERT V
Response from 00esa, Manager at Extended Stay America - Chicago - Vernon Hills - LincolnshireResponded October 17, 2017

Robert, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to read how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our...More

Reviewed September 19, 2017

Everything was dirty - I can't stress how dirty the room was. Wifi doesn't work on third floor according to front desk. Breakfast was a bowl of granola bars in lobby. No utensils or plates in room - so how is it a fully equipt...More

Thank jjpgm
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - LincolnshireResponded September 20, 2017

Please accept my sincere apologies for not living up to your expectations and for the issues you encountered while here. Your comments have prompted our management team to redouble training efforts so we can be sure to meet the high standards you should always expect...More

Reviewed September 8, 2017

Having stayed at several other extended stay hotels, this chain would rate near the bottom. We had to request dishes, utensils, toaster, coffee maker, pots/pan (no covers), towels and shelves for the refrigerator. Garbage and towels place outside the room for pick-up remained for several...More

Thank Timm H
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - LincolnshireResponded September 8, 2017

Tim, please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve...More

Reviewed September 6, 2017

I stayed at this facility. The room was clean. The only 2 things I have about this facility is the speed of the internet and the bath tub. My son couldn't finish his school work because the internet was not loading up his assignment. I...More

Thank SusanKyle
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - LincolnshireResponded September 7, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast included
Business Center with Internet Access
Multilingual Staff
Room amenities
Microwave
Details
Price range
$83 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$83 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Room & Suite (6)
Dining (1)
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Room Tips
"good place to stop if you have pets."
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"Don't stay here!"
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"Don't pick this hotel!!!!"
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"Third floor is very quiet."
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