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BEST WESTERN Troy Hotel

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77 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Easley, South Carolina
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were pleasantly surprised with the courteous and helpful reception. We were also just as pleasantly surprised with the modern decor of the room, as well as the cleanliness. The breakfast was ready prior to 6:30, but that caused some of the food to be lukewarm. Otherwise, this overnight stay was very nice.

Helpful?
Thank Valorie C
Lenexa, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stopped here for the night on our way to Chicago. It is a clean and up-to-date hotel. Nice accommodations in room - like fridge and sink in the mini-kitchen area . There's even cupboards in case you're staying a few days and want to stock up on groceries. Good breakfast choices - both hot and cold food.

Review collected in partnership with Best Western

Helpful?
Thank Cynthia P
Springfield, Illinois
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay here. We were going into St. Louis and this was a good stop so that we did not have to stay in the city. We would stay here again. The staff was very nice and helpful. We were close to everything that we needed.

Review collected in partnership with Best Western

Helpful?
Thank vgebhardt10
Edwardsville, IL
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

This was my first stay at this motel. Will definitely stay there again. Front desk staff were very welcoming and greeted us every time we came thru the door. Motel as a whole was clean and recently remodeled. Room was spacious. Beds were comfy. Free breakfast was tasty and the right temperature. Only suggestion would be to offer a fresh... More 

Helpful?
Thank Marley62025
Exton, Pennsylvania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This new hotel was easy on/off the interstate, and was one of the cleanest hotels I have stayed in. Should be in the BW Plus category. We stayed here after stopping to see Gateway Arch (about 20 mins away), and got us just far enough out of the city. Good lighting and USB chargers built into nightstands. Excellent beds and... More 

Helpful?
Thank Greg F
Alma, Arkansas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

Easy on and easy off the interstate. Good location. Were able to use our Best Western points for the nights stay without any trouble. Room was clean. Bed was comfortable. Wifi was free which was nice with two kids! Breakfast was a nice way to start the day.

Helpful?
1 Thank CindyTime
Phoenix, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 2, 2016

I don't travel often , but when I do, I can always count on Best Western, All the Best Western Hotels that I have been in are consistent in food preparation for breakfast and nice clean rooms. Staff is really friendly , no , they really are. Beds are white and crisp. You can count on Best Western

Review collected in partnership with Best Western

Helpful?
1 Thank Dona R
Management response:

Dear Dona, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Haysville, Kansas, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 27, 2016

My wife and I really enjoyed stating here, on our way to a ministry event. Employees were great, room very nice. Located near good restaurants. I highly recommend this motel. Has truck parking as well as a well lit paved parking lot.

Review collected in partnership with Best Western

Helpful?
1 Thank BBPhelps
Management response:

Dear BBPhelps, Thank you so much for taking time out and writing us a review. We really appreciate your kind words and look forward to seeing you again , should your travel needs bring you back to the area. More 

Canton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016

Great staff. Clean Rooms. Good breakfast. Quiet area. Great nights sleep. Room amenities were very good. The pool area and exercise area were very well maintained. Overall, a great place to stay. You will not be disappointed.

Review collected in partnership with Best Western

Helpful?
1 Thank Thomas P
Management response:

Dear Thomas P, Thank you so much writing us a review. We really appreciate your business and look forward to seeing you again. We are really glad to learn that you liked our renovated rooms. More 

Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 16, 2016

Pleasant surprise - very accommodating staff, quite clean and quiet considering the location. Unexpected early group departure was handled by front desk in orderly manner. Breakfast was adequate and not over advertised. Variety of restaurants nearby.

Helpful?
2 Thank thomterfic
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN Troy Hotel

Address: 2020 Formosa Rd, Troy, IL 62294-1387 (Formerly Holiday Inn Express Troy)
Location: United States > Illinois > Troy
Price Range: $82 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Troy Hotel 3*
Number of rooms: 65
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Also Known As:
Holiday Inn Express Troy Hotel Troy
Holiday Inn Troy
Troy Holiday Inn
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