We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

BEST WESTERN Troy Hotel

Hotel website
Hotel deals
2020 Formosa Drive, Troy, IL 62294 (Formerly Holiday Inn Express Troy)
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Management photos
BEST WESTERN Troy Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

72 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 72: English reviews
Alma, Arkansas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Easy on and easy off the interstate. Good location. Were able to use our Best Western points for the nights stay without any trouble. Room was clean. Bed was comfortable. Wifi was free which was nice with two kids! Breakfast was a nice way to start the day.

Helpful?
Thank CindyTime
Phoenix, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I don't travel often , but when I do, I can always count on Best Western, All the Best Western Hotels that I have been in are consistent in food preparation for breakfast and nice clean rooms. Staff is really friendly , no , they really are. Beds are white and crisp. You can count on Best Western

Review collected in partnership with Best Western

Helpful?
1 Thank Dona R
Management response:

Dear Dona, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Haysville, Kansas, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I really enjoyed stating here, on our way to a ministry event. Employees were great, room very nice. Located near good restaurants. I highly recommend this motel. Has truck parking as well as a well lit paved parking lot.

Review collected in partnership with Best Western

Helpful?
1 Thank BBPhelps
Management response:

Dear BBPhelps, Thank you so much for taking time out and writing us a review. We really appreciate your kind words and look forward to seeing you again , should your travel needs bring you back to the area. More 

Canton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016

Great staff. Clean Rooms. Good breakfast. Quiet area. Great nights sleep. Room amenities were very good. The pool area and exercise area were very well maintained. Overall, a great place to stay. You will not be disappointed.

Review collected in partnership with Best Western

Helpful?
1 Thank Thomas P
Management response:

Dear Thomas P, Thank you so much writing us a review. We really appreciate your business and look forward to seeing you again. We are really glad to learn that you liked our renovated rooms. More 

Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 16, 2016

Pleasant surprise - very accommodating staff, quite clean and quiet considering the location. Unexpected early group departure was handled by front desk in orderly manner. Breakfast was adequate and not over advertised. Variety of restaurants nearby.

Helpful?
2 Thank thomterfic
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 29, 2016

I booked the conference room in conjunction with pool access for my daughter's birthday 6 weeks in advance. I arrive 30 min early to set up for the party and the pool has been drained, there are huge machines and fans going in the pool area and the pool equipment is in the conference room where the party is to... More 

Helpful?
2 Thank Mandie W
IHGService, Guest Relations Manager at BEST WESTERN Troy Hotel, responded to this review

Dear Mandie W, Thank you for taking the time to write a review of your recent experience. It is truly regrettable that the overall level of service you have received did not live up to your expectations. Allow us to apologize for any inconvenience you may have experienced. I would like to have the opportunity to regain your faith in... More 

Travelers are raving about these Troy hotels

Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 23, 2015 via mobile

Stayed here 11/22/15 and thought I was going to be in a Holiday Inn Express. They answered the phone Holiday Inn express. Well I drove by 3 times trying to locate the hotel. Turns out it is a Best Western, Troy Hotel, Holiday Inn express all in one. The hotel is run down and out dated. Locks broken off the... More 

Helpful?
1 Thank James H
Lakeville, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 3, 2015

I reserved the Holiday Inn and when I got there, it was the Troy Hotel ( a former Holiday Inn). I called the agency who booked this and they actually laughed at me and said I'd made a mistake and not reserved the Holiday Inn. I've gone back into where I reserved it and this hotel is listed as the... More 

Helpful?
1 Thank aalsguyse
Springfield, Tennessee
1 review
5 of 5 stars Reviewed October 8, 2015

Stayed about a week ago. Rooms are standard but the room was clean and the bedding excellent. The staff was very kind and professional. We left a pair of glasses in the room and called and the manager shipped them out the next day and we had them in two days. We'll be back and here's where we'll stay.

Helpful?
Thank Ricky S
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 28, 2015 via mobile

Room was clean and very accommodating. Beds were nice and the AC was cold! We had a problem with the water not being very hot and told manager who said they were going to report because of other complaints. Staff was super friendly and helpful when needing assistance with anything. Breakfast was hot and plentiful. Holiday Inn Express is my... More 

Helpful?
Thank Lynn E
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (5)
Viewed
Bathroom (2)
Viewed
Room/Suite (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Troy
0.1 mi away
Red Roof Inn Troy
Red Roof Inn Troy
#2 of 5 in Troy
4.0 of 5 stars 122 reviews
0.2 mi away
Super 8 Troy
Super 8 Troy
#1 of 5 in Troy
4.0 of 5 stars 269 reviews
6.3 mi away
Drury Inn Collinsville
Drury Inn Collinsville
#1 of 11 in Collinsville
4.5 of 5 stars 232 reviews
Show Prices
Show Prices
Show Prices
6.7 mi away
Doubletree Collinsville/St. Louis
5.2 mi away
Holiday Inn Express & Suites Edwardsville
5.1 mi away
Hampton Inn & Suites St. Louis-Edwardsville
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN Troy Hotel

Address: 2020 Formosa Drive, Troy, IL 62294 (Formerly Holiday Inn Express Troy)
Location: United States > Illinois > Troy
Price Range: $82 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Troy Hotel 3*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Best Western + Iniative and Hotwire so you can book your BEST WESTERN Troy Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Troy Hotel Troy
Holiday Inn Troy
Troy Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay