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Traveler (14)
Room & Suite (20)
Dining (3)

About

#2 of 4 hotels in South Holland
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Golf course
Business Center with Internet Access
Meeting rooms
Spa
Parking
Free internet
Wifi
Internet
Hot tub
Sauna
Indoor pool
Fax / photocopying
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Smoking rooms available
Air conditioning
Hair dryer
Good to know
HOTEL CLASS
Languages Spoken
English
32Reviews
0Q+A
8Room tips
Traveler rating
  • 4
  • 12
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  • 5
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  • English
This was my very first time staying at any Clarion Inn. I had always been skeptical. I was especially nervous about this location because I had stayed right across the street in Harvey, IL at the Quality Inn and it turned out to be the worst hotel I've ever stayed in. To my surprise the property was very clean inside and out. You could tell the building was old but it didn't deter me from the comfortable and cozy rooms they offered. I had a great nights sleep and even enjoyed the pool in the morning. It was fairly small but no one was there that early so it worked out perfect for me. The young lady that checked me in was very courteous and friendly. I wasn't happy about the young man who was staffed in the evening. His demeanor wasn't pleasant at all but nevertheless it's a great place to stay. Plenty of restaurant and shopping within minutes of the hotel.
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Response from ShaneP1314, General Manager at Clarion Inn
Responded 1 week ago
Dear Guest, Thank you for taking the time to complete our online survey regarding your stay at our hotel. We are so glad to here that you enjoy your stay with us. I am so sorry about the experience you have received during the evening staff member,I will personally talk to him about this matter. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
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The Clarion’s location is a little weird. It is right off the highway. It is also sitting next to a close down motel. The room was spacious and clean. Swimming pool was not in service. The staff was really courteous. Sleeping on the bed was extremely comfortable.
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Response from ShaneP1314, General Manager at Clarion Inn
Responded 1 week ago
Dear Guest, Thank you for taking the time to complete our online survey regarding your stay at our hotel. Very sorry about the inconvenience you have during your stay. I would like to apologize for failing to exceed your expectations Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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Very nice. Very clean. Very quiet. What more could one ask for. Breakfast was not included but a very reasonably priced, made to order, menu and staff available to make it fresh. The room was very reasonably priced so I did not mind paying separately for a fresh and quick service breakfast. I give it a full 5-star rating!!
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Response from ShaneP1314, General Manager at Clarion Inn
Responded 1 week ago
Dear Guest, Thank you for the wonderful comment,rating and taking the time to complete our online survey regarding your stay at our hotel. We are so glad to hear that you enjoy your stay with us Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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+1
Building is a bit old, but I must admit that it had all I ever needed for a productive and restful stay. Space-efficient provisions for in-room microwave, refrigerator, and bar/food shelf. Ample deskspace and electrical outlets for an affordable priced hotel room. Bed was firm but comfortable. Hotel staff was polite but almost hard to reach for post-checkin inquiries, and a bit inflexible with requests such as late checkout. A great place for a solo or couple stay on road trips, but I could imagine this place to be less ideal for meet-ups or groups regardless of its ample amenities. The "good thing" about them is that their policies are made clear upfront upon check-in (including the surprising "No visitor policy" and "Breakfast is NOT complimentary"). Regardless, I still compliment this place for providing me with all I needed for a comfortable and restful 2-night stay before a long drive.
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Response from ShaneP1314, General Manager at Clarion Inn
Responded 1 week ago
Dear Guest, Thank you for taking the time to complete our online survey regarding your stay at our hotel. I agree with you concern regarding policy we have,but this policy are there for to make your stay comfortable. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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Met my nephew here to celebrate his birthday and swim in the pool but the staff informed me no visitors are allowed. They had rented 2 rooms and I still wasn't allowed to visit in his room or in the pool. Definitely don't stay here if you want the freedom of having a visitor. It's against their policy. Our family will not return here.
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Response from Shane P, Manager at Clarion Inn
Responded Jul 26, 2018
I apologize for the inconvenience you've faced during your visit to our hotel, the room holder was aware of the policy we have, at time of check in we already mention the policy and it was also written on the reg card too. There were more people than the allowed limit. Hotel had to remind the guest about our no visitor policy. All though we made an exception to allow you to use our lobby and restaurant space for your visitor. Once again I am sorry about the incident but we have to follow our policy to maintain harmony toward the other guest.
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PRICE RANGE
$80 - $122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion hotel south holland, hilton south holland
FORMERLY KNOWN AS
Hilton Garden Inn
LOCATION
United StatesIllinoisSouth Holland
NUMBER OF ROOMS
80
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