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Extended Stay America - Chicago - Skokie

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5211 Old Orchard Road, Skokie, IL 60077
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Extended Stay America - Chicago - Skokie
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86 Reviews from our TripAdvisor Community

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Champaign, Illinois, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 7, 2015

The staff was friendly and nice. After that, it all was downhill. The room was dank and humid and the windows, tho not fixed, were jammed shut. To mitigate the dank odour of the room, on the AC unit, they had placed some round scent emitting disk that just was sweet & sickly and just made it worse. Their was... More 

Helpful?
1 Thank Cody S
Buffalo
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 18, 2015

What the heck happened to extended stay? I have been staying at them for years, but just checked in for a three day stay after going to the supermarket to get my foodstuffs, only to discover there was not so much as a paper cup to drink water from..no plates , coffeemaker, utensils ,,absolutely nothing. After calling the front desk,... More 

Helpful?
1 Thank sheila s

Travelers are raving about these Skokie hotels

1 review
5 of 5 stars Reviewed August 16, 2015 via mobile

My 3 dogs and I LOVED staying at the Extended Stay Hotel @ 5211 Old Orchard Road, Skokie, Illinois, for 10 Summer weeks of 2015!!!!! The kitchenette was a huge plus! The pleasant, professional Manager, Cathy, and her very KIND/accommodating/smiling staff of various races: John, Alvina, Lizbeth, JP, Gia, and another young man who works very late nights, made us... More 

Helpful?
Thank Dainnese G
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 3, 2015

I am really dissatisfied with this hotel. I had stayed here last year and it was wonderful. This year I brought my family from out of the country to stay at our vacation this year. The staff did not know what they were doing. They told us that our room would be cleaned in the middle of our stay since... More 

Helpful?
1 Thank 933unsatisfied
Sartell, Minnesota, United States
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 8, 2015

Super easy to find and conveniently located off Hwy 94. Clean and quiet. Continental breakfast was limited - apples, granola bars and bagged muffins. Good sized rooms with comfortable beds, microwave, full size fridge.

Helpful?
1 Thank Tami J
Manager_11525, Manager at Extended Stay America - Chicago - Skokie, responded to this review

Thank you so much for taking the time out to share with us your experience from your visit to our location. I am excited to share with my staff how our convenient, quiet location provided you easy access to 94. Making sure our guests have a great overall experience is our number one goal and I am happy to see... More 

iowa
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2015

The hotel rooms have a stove and large refrigerator. you can pick twin beds of king size bed at are both comfortable to sleep in. The mall is a few blocks away and other stores are less then a half a mile away. The heart of Chicago is only 25 minutes away with no traffic. With traffic maybe an extra... More 

Helpful?
Thank IowaGasman
Fort Myers, Florida, United States
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 19, 2015 via mobile

We have been here one month and is a great buy for the price. Clean and safe. Great location. The Manager, Cathy, is wonderful! She addressed any concerns or inquiries very timely with professionalism and very friendly. Highly recommend!!!

Helpful?
Thank TANGO T
Manager_11525, General Manager at Extended Stay America - Chicago - Skokie, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our great value, convenient location and friendly staff. I’m thrilled we were able to provide you with a great stay! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

Cleveland, Ohio
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 12, 2015

We had made the reservation through Booking.com. When we arrived we found that Booking.com had passed on the reservation incorrectly. They had secured the reservation for one room instead of two and at a higher rate. I showed my reservation to the manager, Cathy, and she immediately apologized and corrected the problem. She secured us a second room for the... More 

Helpful?
1 Thank ellablake1
Evanston, Illinois
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 3, 2015

We are between homes and spending a month at this hotel. Our room size is more than adequate with two doubles, chest of drawers, table, stove, microwave and a full sized refrigerator. Maid service is once a week although you can exchange towels as often as you like. Cathy, the manager and her staff provide a very high level of... More 

Helpful?
1 Thank jaylytle
Manager_11525, General Manager at Extended Stay America - Chicago - Skokie, responded to this review

Thank you so much for taking the time out to tell us about your most recent stay. I am happy to hear that our staff provided you with a high level of service, and that we provided you with a place to call home while in between houses. Our commitment is to providing our guests with a clean, quiet environment... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 1, 2015 via mobile

toilet ran for 2 days nonstop.asked for it to be fixed 5 times then was told there's no maintenance on Sunday. When I complained to front desk, woman got a attitude and said it was out of her hands. so I checked out. when I asked for a reciept, that was a big hassle also. there's plenty of hotels in... More 

Helpful?
1 Thank Capien Retail I
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