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Holiday Inn Chicago North Shore (Skokie)

3.0 of 5
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5300 West Touhy Ave, Skokie, IL 60077
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Holiday Inn Chicago North Shore (Skokie)
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428 Reviews from our TripAdvisor Community

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Milwaukee, Wisconsin
2 reviews
3 of 5 stars Reviewed 1 week ago

I meant to write my review earlier I just been really busy but this was one UNFORGETTABLE stay . I would like to start by saying I stay at nothing but Holiday Inns because I'm always treated with such hospitality and my stays are always awesome, my stay with Skokie on Jan.13th 2016 overall was fine. The front desk Angie... More 

Helpful?
Thank Rosa C
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, I like to thank you for sharing your concerns with us regards to your experience. You are a very valuable guest to us and we don't want to jeopardize the way you feel about our Bar Louie service. Regarding the customer service you received from one of our Bar Louie server we are taking necessary steps... More 

Detroit, Michigan
1 review
1 of 5 stars Reviewed 2 weeks ago

Worst hotel stay ever. For three nights the two rooms nearest us were slamming doors and yelling across the hallway until 3:30am. We eventually learned that we had been put amongst guest rooms for an upcoming wedding. The hotel told us that "we can't control our guests." Based on the way we were treated, we will never stay at a... More 

Helpful?
Thank Onemoreforthe
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for staying at the Holiday Inn Skokie and for being a Trip Advisor Member. I am disappointed to hear that you had a poor sleep experience at the hotel. I apologize for the poor customer service experience that you received with noise across the hallway from our staff. I will ensure that proper support will be... More 

Travelers are raving about these Skokie hotels

Winchester, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everything was fine, nothing special, just OK. Rooms are reasonably equipped, comfortable. Internet good. Lively evening at the bar but breakfast really disappointing. Easy access and parking. reasonable value

Helpful?
Thank SoloTony2015
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for your kind review on Trip Advisor website. We truly value your feedback and also we regret that your overall experience was not 100% satisfactory. We give the utmost importance to our guest comments as it help us improve our breakfast service. Again, our apologies for the inconvenience and we hope to have another opportunity to... More 

Muskegon, Michigan
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel for the price. Clean, modern, good ameneneties, great food and convenient and safe location. What makes it better than good, in fact a Wow is one special lady that works there at the desk named Angie. Tell her Allen & Marty said to say hi if she waits on you. In fact, just ask for... More 

Helpful?
Thank Allen B
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for your wonderful review on Trip Advisor Website. We are glad that you enjoyed your stay with us. Thank you again, for your kind comments about our front desk staff member Angie and our hotel. We look forward to seeing you again in the future. Sincerely, Mirza Baig GM More 

Palos Heights, Illinois
1 review
5 of 5 stars Reviewed 5 weeks ago

This hotel was very nice and accommodating for our family reunion. Sandra Bondi was our group sales coordinator and did such an excellent job. She went out of her way to make sure our stay was enjoyable and we had everything we needed. The catering staff was also superb. Their customer service is outstanding (especially Luis and Oscar). Thanks to... More 

Helpful?
Thank smccall14
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Than you for your positive comments regarding your recent stay with us here at Holiday Inn Skokie. We strive to provide personal service to our guests and I will be sure to share your positive comments with Sandra as you mentioned in your review. Thanks again for letting us know that we did a good job and we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2015 via mobile

Thanks to a waiter named Brian I had a nice experience at holiday inn the food was great the service was exceptional it is very clean and a wonderful place to be if you are going make sure to ask for Brian please go there and experience what I did thank you

Helpful?
1 Thank Ciara B
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for your wonderful 5 star review. We truly value your feedback. I am so happy that you were pleased with our staff and our hotel. We look forward to seeing you again in the future. Sincerely, Mirza Baig GM More 

1 review
5 of 5 stars Reviewed December 18, 2015 via mobile

John Meloy was an exceptional member of the holiday inn team, providing true hospitality and extremely accommodating. Never have I had hotel service with such a friendly and outgoing attitude, ready to help with whatever I need. 12 out of 10 stars!!

Helpful?
Thank Tyler L
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for your kind review of Holiday Inn Skokie. It is indeed delightful to learn that you enjoyed your stay with us. We appreciate your kind feedback about our front desk staff member John Meloy and we are very encouraged by it. It is been a pleasure serving you and we look forward to having you back... More 

1 review
5 of 5 stars Reviewed December 17, 2015 via mobile

very good customer service jose was very helpful and friendly. they have a nice pool and fitness center. Available parking close from rooms. I enjoying staying here the room is big include microwave, refrigerator tv and free wifi. the neighborhood is quite and safe and there is burger king across the street from hotel

Helpful?
Thank bob n
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for your kind review on Trip Advisor Website. We are glad that you enjoyed your stay with us. We are thrilled to know that you received the great service from our front desk staff member Jose and you liked the amenities the hotel offered to our guests. Thank you again for your business and... More 

chgo
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 15, 2015

Second stay here this year. Having work done on my house and this hotel is convenient for me to get to work. Clean room, friendly and helpful staff, and a decent bar in the hotel itself. Highly recommended.

Helpful?
Thank patg00-00
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, The Holiday Inn team appreciate your positive comments as you let us know that we are providing the service and amenities our guests deserved. Thank you for your business and taking the time to write us a wonderful review.We are thrilled to know that you enjoyed your stay with us. We look forward to welcome you... More 

Peshtigo, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 15, 2015 via mobile

My stay was nice. Room was comfortable. Bed was ok, room was clean. Nice price for Chicago area with no charge for parking. When I said my trip was long, they gave me a "quiet" room in the back. Was fairly quiet, but parking lot was not well lit. As a woman alone, would have liked the parking lot brighter... More 

Helpful?
Thank jjhartwig
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for your wonderful review. We truly value your feedback. I am so happy that you were pleased with the amenities we offered and the services we provided. We look forward to seeing you again in the future. Warm Regards, Mirza Baig GM More 

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