I know this says it is a Holiday Inn, but please do not expect those standards. Upon checking in I was informed that both both the WiFi and phones were done. My room was also off the pool (which was somehow in an indoor courtyard...More
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Honestly, I am shocked by some of the poor reviews here. I just finished my 2 week business trips and stayed at 6 different hotels, all of IHG brands. I wanted to be closer to downtown Chicago but all IHG brands were sold out, so...More
First time here. Was in area for Northwestern football game. Not too far from campus and was able to get great deal online. Seemed like the hotel hosted a wedding and was worried would hear the party but all went well. Enjoyed hot breakfast buffet...More
Run down dirty dump! This hotel markets itself as 3 stars; I've stayed in Motel 6s that are cleaner. Everything from top to bottom is run down. Stayed here during a heat wave; 90 plus weather and we had no AC. On the third maintenance...More
Hi Valued Guest, Thank you for staying in our hotel and for taking the time to post your feedback. Guest comfort and satisfaction are important to us and our hotel is committed to making every possible effort to provide well-maintained facilities, excellent service and adequate...More
Patricia, Angie and Sabagreatvided outstanding customer service experience. They were very friendly, funny and a complete joy to be around. They were very helpful and professional too. It was great to see that at this day in time. Keep up the good work ladies. They...More
"If you want a room with an outside window, be sure to ask for one. Not all rooms's windows face outdoors."
"Ask to see the room before you move your bags in. Check to make sure everything works."