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Extended Stay America - Chicago - Woodfield Mall

Traveler (14)
Room & Suite (19)
Dining (1)
Overview
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1200 American Ln, Schaumburg, IL 60173-4944 See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Chicago - Woodfield Mall
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Rooms
Feb 3Feb 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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Traveler rating
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LanguageEnglish
40
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7
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9
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All reviews grab and go woodfield mall within walking distance home away from home esa cleanliness housekeeping fridge convenience
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1 - 5 of 78 reviews
Reviewed 2 weeks ago

I returned for a second stay at ESA-WM. As stated in my previous review, the location is just so convenient that I returned here. Beds are comfortable, shower had good pressure and hot water, kitchenette is adequate, room is "surface cleaned". Bring slippers to wear...More

Date of stay: December 2018
Thank Jen31373
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded 2 weeks ago

Thank you for being our guest once again. It’s a pleasure to know you enjoyed our ideal location and liked your well-kept suite. However, we are sorry for the inconvenience you had. Also, your feedback will be used as a training tool to improve our...More

Reviewed October 27, 2018 via mobile

Let me start off by saying that this hotels location is amazing. That's where the praise ends. Our checkin was on October 20th for a 7 day stay. We had already stayed here for about a week and decided to extend our stay. We stayed...More

Date of stay: October 2018
1  Thank Shaun S
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded November 8, 2018

Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns. Hotel Management

Reviewed September 11, 2018 via mobile

From the uninviting lobby area to the dark & depressing hallway to the used soaps and body scrubber in the bathroom, this placed was at best, grubby, and in desperate need of a major renovation. We looked for a cheap place while we waited for...More

Date of stay: September 2018
Thank emilie s
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded September 11, 2018

Emilie, thank you for taking the time to review our hotel. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our team is taking steps to ensure future guests do not encounter...More

Reviewed August 17, 2018 via mobile

The location of this hotel is fantastic! There is so much nearby. I didn't have a car and used Uber a few times while I was there. There is anything you could need within walking distance. Target, Woodfield Mall, xSport, lots of restaurants, Trader Joe's,...More

Date of stay: June 2018
Thank Jen31373
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded August 18, 2018

Thank you for being our guest. We are pleased to know our ideal location close to many places was perfect for your needs and that you were impressed with our associates. However, we are sorry for the issues you experienced during your stay. We have...More

Reviewed February 5, 2018

Left behind a nice winter coat by mistake and staff/housekeeping said nothing was found which was a lie. My fault for not keeping up with my belongings but who steals a coat?!?!?! They do. Rooms smelled as well. Do not stay here regardless of how...More

Date of stay: February 2018
1  Thank Keidria G
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded February 9, 2018

Thank you for your feedback and for being our guest. First and foremost, we apologize for the unfortunate incident of you losing your coat. Please be assured that we are investigating this issue. Any property left behind in the room is always brought down to...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those More guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Hotel Style
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
1
Price range
$64 - $80 (Based on Average Rates for a Standard Room)
Location
United States > Illinois > Schaumburg
Hotel class
Contact Information
Hotel Style
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
1
Price range
$64 - $80 (Based on Average Rates for a Standard Room)
Location
United States > Illinois > Schaumburg
Photos
Traveler (14)
Room & Suite (19)
Dining (1)
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Questions & Answers
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Room Tips
"Avoid if you have any valuables"
keidriag
Feb 5, 2018
Read review
"Use Groupon code and sign up for extended perks before booking. 40-50% off"
7Native
Sep 13, 2016
Read review
"First and second floors are non-smoking completely. Second floor is exceptionally quiet."
156valb
Oct 8, 2015
Read review
"All rooms are excellent!"
40joshc
Jul 22, 2015
Read review
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