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DoubleTree by Hilton Hotel Chicago - Schaumburg

Doubletree.com$129*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Chicago - Schaumburg
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653 Reviews from our TripAdvisor Community

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Showing 636: English reviews
Start your review of DoubleTree by Hilton Hotel Chicago - Schaumburg
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Fort Worth, United States
Reviewed yesterday NEW

Don't get me wrong, if I had to stay here again I would. I just was not wow'ed with the facilities. The internet connection was not good for doing remote sessions or WebEx. The meeting room was ok but had a bit of a musty smell.

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Helpful?
Thank AnthonySter
Springfield Illinois
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago

This property is close to many large corporations and businesses. Plus it is very near a great deal of retail businesses and restaurant. Woodfield mall, one of the largest, is only a couple of blocks away. The property was very clean and quiet inside. No traffic noise as it is a block off of a very busy, high vloume road....

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Helpful?
Thank kentdan1
About Hotel's Favorite Review
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Hi kentdan1, Thanks so much for staying with us and thanks for taking the time to recognize our staff members (I'll make sure to give Edward a shout out). We are delighted you found our location convenient. Hope to see you again the next time you come to Chicagoland! Yours in hospitality, Matthew

Reviewed yesterday NEW

Service stems from the top down. Service in this case is lame at best. Don't order an omelet without getting attitude from chef, or expect service at breakfast. The staff likes to hide away or take smoke breaks. Not a friendly environment. Expectaround not high, but this was a different level

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank E5917GCdavida
Madison, United States
Reviewed yesterday NEW

We selected this hotel as it was closest to the location of where we were going. We attended a family event mid-week and it is often difficult to find a hotel. This was our first time staying at this location and we will definitely stay again. The staff was very friendly and accommodating. The rooms were very nice size and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Manuela R
Willowbrook, Illinois
Reviewed 4 days ago NEW

My overall stay was very nice. Staff was very helpful with information about restaurants and clubs in the area. Will stay again in the near future. Staff also went the extra mile to bring extra towels without us even having to ask very professional in my opinion.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank TeneigerH
North Chicago, Illinois
Reviewed 6 days ago NEW

I love the stay. Plenty of attractions, friendly staff, excellent breakfast. Lots of noise because of the party group I'm sure. I didn't get my fresh cookies 🍪 because apparently they ran out☹️ Other than that, I would definitely recommend the double tree for business or leisure. Internet was working at maximum speed. Customer service could use a little tweaking...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank monalisas480
Cincinnati, Ohio
Reviewed 1 week ago

Easily accessible location with shopping, food and entertainment nearby. Great for stays if doing business in Schaumburg and Elk Grove Village. Busse Woods/Ned Brown Preserve is close by and a great place to walk/run/bike and get exposure to some greenery and wildlife

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank P1142ZOadamh
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Hello P1142ZOadamh, Thanks for taking the time to complete a TripAdvisor review for our hotel. And thanks for pointing out the great nature preserves near by. They are terrific and very few visitors are aware of their beauty and accessibility from our property. Best wishes, Matthew

Saint Paul, Minnesota
Reviewed 1 week ago

So my last time here was plagued with issues, but I gave them another chance. Renovations are complete, the rooms, bathrooms, and front desk employees were all very nice. Woke up this morning thinking, I had a very good stay. Went down for breakfast, asked the staff if I could just sit anywhere, or not? They said anywhere. After waiting...

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Helpful?
Thank mspreh
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Hi mspreh, Thanks for staying with us and thanks for taking the time to complete a TripAdvisor review on our hotel. We really appreciate the feedback as we are constantly making improvements to our products and service. Hope to see you again soon. Best regards, Matthew

Pacifica, California
Reviewed 1 week ago

There was a full moon during our stay and our view from the 6th floor was striking. The service at this Doubletree breakfast area wasn't the greatest, but our room was very clean and the front desk was friendly. We liked it better than the Doubletree down the street in Arlington Heights. It was quiet and clean.

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Helpful?
Thank CoastalivingMaggie
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear seeversmd6150, Thanks for staying with us and thanks for providing this valuable feedback. We hope to see you again real soon. Matthew

Reviewed 1 week ago

The digital check-in process worked well and the room was ready when we arrived. We were greeted warmly and given access to the new digital key process with the Hilton Honors app. We were also given warm cookies that were quite tasty. The room was clean, and the bed was really comfortable. It was nice to see a quality large...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ryan L
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Hi Ryan L, Thanks for trying out Digital Key! We are glad you found the app easy to use and our location convenient for your visit to Schaumburg. We look forward to seeing you again soon. All the best, Matthew

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel Chicago/Schaumburg is located on National Parkway and is close to numerous office buildings such as Zurich, Motorola, and IBM. Our hotel in Schaumburg is a short drive to numerous restaurants and is within walking distance of the Woodfield Mall. It is located just 25 minutes northwest of O'Hare International Airport and 30 miles from downtown Chicago. This hotel provides in room complimentary WiFi, cordless phones and voice mail. Complimentary 24-hr Business Center. Hotel Guests can take advantage of our complimentary shuttle service within a 5 mile radius. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Chicago - Schaumburg

Address: 800 National Pkwy, Schaumburg, IL 60173-5140 (Formerly Wyndham Garden Hotel)
Location: United States > Illinois > Schaumburg
Price Range: $108 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chicago - Schaumburg 3.5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Orbitz, Hotwire, Cancelon, Priceline, Cheap Tickets, TripOnline SA, getaroom.com, Evoline ltd, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree by Hilton Hotel Chicago - Schaumburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
Hotel Style:
#7 Romantic Hotel in Schaumburg
#12 Family Hotel in Schaumburg
#14 Business Hotel in Schaumburg
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Chicago - Schaumburg staff and other travelers.
3 questions
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Wicklow, Ireland
over a year ago
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Chicago - Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There is no "best" view for this property but I suppose on a clear day from a high floor you could see the Chicago skyline to the east.”
kentdan1, 1 week ago | Read review
“Try to get a room with an East side view on a higher floor.”
CoastalivingMaggie, 1 week ago | Read review
“Get room on front side, to avoid dumpster view and noise.”
J3117TLkenm, Jun 5, 2016 | Read review
“fairly quiet on all sides.”
JBretteD, Apr 13, 2016 | Read review
“4th floor was very quiet”
suzanneo251, Nov 16, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$129* /night
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Prices are for 1 room, 2 adults
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