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DoubleTree by Hilton Hotel Chicago - Schaumburg

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DoubleTree by Hilton Hotel Chicago - Schaumburg
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595 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Reviewed 3 days ago NEW

Great staff, flawless stay. The restaurant meal I had was surprisingly good, and the staff was very attentive. The shuttle was available when requested - no waiting at all. This hotel is very close to the office, and it is in a great location for a lot of restaurants within walking or shuttle distance and a mall nearby.

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Helpful?
Thank 938brendaj
Charlotte, United States
Reviewed 4 days ago NEW

My stay at this hotel was excellent.The hotel and the rooms were very comfortable. They were clean and well kept and maintained. The staff was excellent and went out of their way to be friendly, helpful, and meet my request and needs.

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Helpful?
Thank N6128APjohnd
Columbus ohio
Reviewed 1 week ago

The warm cookies were great. Clean, quiet, staff very helpful with directions and suggestions in town. Beds were comfortable,room temperature easy to regulate, plenty of towels. The sewing kit was helpful and thoughtful.

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Helpful?
Thank deborahdJ3878ZC
Detroit, Michigan
Reviewed 2 weeks ago

Place is a dump. No heat in lobby/restaurant Shower ceiling had paint peeling. Old style window heater air conditioners Noisy rooms. Doors slam loudly waking you up each time. Neighbor rooms had a party till 530 am. Hotel did nothing to address this

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Helpful?
1Thank petergA5553LM
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear petergA5553LM, Please accept my sincere apologies for the poor experience you had at my hotel. Please contact me directly to discuss a solution. Thanks for taking the time to inform us of this stay. Best regards, Matthew

Rennes, France
Reviewed 3 weeks ago via mobile

Accesible from Chicago O'Hare Airport. Few miles from Woodfield Mall. Swimming pool & fitness room available on site. Free parking Upgraded to HHonors floor... Staffs are nice! Overall : good bargain for a short stay :)

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Helpful?
Thank Uzaïr J
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Hi Uzair, Thanks for reviewing our hotel on TripAdvisor, we really appreciate your opinion. I am equally excited that you felt our property represents a good value for the area. We pride ourselves on taking great care of our guests at reasonable prices. Come back soon! Sincerely, Matthew

ORD
Reviewed 3 weeks ago

enjoyed my stay at this property which is located in a corporate park, but only 1/2 mile away from Woodfield Mall.. Bed was clean, linens crisp. Property is QUIET. Decent breakfast buffet (not just sausage & gravy biscuits), fresh fruit. Free parking. Free WIFI as diamond member

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Helpful?
Thank SweetWillie
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear SweetWillie, Thank you so much for staying with us and thank you for taking the time to complete a review of our hotel on TripAdvisor. We are thrilled you liked the new beds and were able to take advantage of the terrific shopping at the Woodfield Mall. Hope to welcome you back in the near future! Travel safe this...

Snohomish, United States
Reviewed 4 weeks ago

Great staff, but hotel needs updating and maintenance to address substandard issues in the rooms. The location is excellent for access to the western suburbs and close Whole Foods, malls and shopping.

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Helpful?
Thank Jeffrey M J
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review, Nov 14, 2016 Hi Jeffrey M J, Thanks for staying at property. We really appreciate the business and we are glad you found the location convenient and our staff helpful. Sorry to hear that your room was not perfect. Please feel free to reach...

Reviewed 4 weeks ago

Not sure how I didn't know about this location. I immediately added it to my list for future trips. This is a convenient location to great hotels and access to major highways. A big plus is that it is far enough away from everything as to let you feel relaxed.

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Helpful?
Thank Richard K
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Hi Richard K, Thanks for taking the time to write this wonderful review on our hotel. We look forward to welcoming you back soon. Until then, safe travels! Matthew

Dallas, Texas
Reviewed November 4, 2016

Bathroom not very clean, very noisy toilet, good location, very average breakfast (ran out of ham by 8:30am), staff not very engaged, felt like a low-end hotel. NOT worth the price for the experience.

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Helpful?
Thank 404ondrejp
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear 404ondrejp, So sorry our hotel did not live up to your expectations. I will be sure to share your feedback with my team. Please call me directly if you wish to discuss further. Sincerely, Matthew

Hudson, United States
Reviewed November 1, 2016

Although we encountered no shower curtain on our shower, and food items offered on the menu but the restaurant was out of the items we wanted to order, the staff tried their best to make it right. As a result of their efforts, we would be back.

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Helpful?
Thank Joyce A
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Hi Joyce A, Thank you for taking the time to review our hotel. I am sorry we missed a few of the essentials, but I will be sure to discuss your feedback with the team so we can make the necessary adjustments to get everything right next time. We are really glad you found our staff to be empowered and...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel Chicago/Schaumburg is located on National Parkway and is close to numerous office buildings such as Zurich, Motorola, and IBM. Our hotel in Schaumburg is a short drive to numerous restaurants and is within walking distance of the Woodfield Mall. It is located just 25 minutes northwest of O'Hare International Airport and 30 miles from downtown Chicago. This hotel provides in room complimentary WiFi, cordless phones and voice mail. Complimentary 24-hr Business Center. Hotel Guests can take advantage of our complimentary shuttle service within a 5 mile radius. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Chicago - Schaumburg

Address: 800 National Pkwy, Schaumburg, IL 60173-5140 (Formerly Wyndham Garden Hotel)
Location: United States > Illinois > Schaumburg
Price Range: $75 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chicago - Schaumburg 3.5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
Hotel Style:
#7 Romantic Hotel in Schaumburg
#12 Family Hotel in Schaumburg
#14 Business Hotel in Schaumburg
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Chicago - Schaumburg staff and other travelers.
3 questions
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Wicklow, Ireland
9 months ago
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Chicago - Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get room on front side, to avoid dumpster view and noise.”
 of 5 bubbles J3117TLkenm, Jun 5, 2016 | Read review
“fairly quiet on all sides.”
 of 5 bubbles JBretteD, Apr 13, 2016 | Read review
“4th floor was very quiet”
 of 5 bubbles suzanneo251, Nov 16, 2015 | Read review
“Be prepared for an awesome breakfast!”
 of 5 bubbles 953traver, Sep 10, 2015 | Read review
“Hilton Honors floor is a nice amenity”
 of 5 bubbles L8641DNchrish, Sep 1, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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