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Holiday Inn Express Chicago - Schaumburg

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Holiday Inn Express Chicago - Schaumburg
Holiday Inn Express Chicago - Schaumburg
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247 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Level Contributor
182 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 1 week ago

Not sure if it's just the "norm" for Chicago (a city I really don't like) or not, but this hotel totally let me down based on what I expected from other Holiday Inn Express stays I've had this year. When we arrived, I noticed the front walkway into the hotel was damaged, dirty, and not well kept. My first red... More 

Helpful?
Thank weluvtravlin5
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Room didn't look cleaned. No good lighting, room smell like urine she you turned on the air conditioning , price to too high to be a dump.ned slept like s brick. Wouldn't recommend anyone to stay there. I was embarrassed to s membership with them.

Helpful?
Thank Vickie P
IHGService, Guest Relations Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Dear Vickie P, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, we regret to read that in this case we have fallen short of your... More 

Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I booked here with a soccer tournament. When we checked into the room we immediately discovered blood on the sheets and used towels and just a dirty room. We were disgusted and immediately checked out. We will be staying at another hotel and will warn all our other soccer team members to choose elsewh

Helpful?
1 Thank jeangrey65
IHGService, Guest Relations Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Dear jeangrey65, Thank you very much for taking the time to share your comments online. Please accept our sincerest apology for the level of cleanliness of the room you received. It is with deep regret that we fell below your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More 

Fredericksburg
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

Hotel rooms were very clean and comfortable. Breakfast was good too. But, the best part of this experience was the person at the front desk. Donald went way out of his way to get me a refund from another booking site that took my reservation. I really can't say enough about the way Donald handled my situation. He did a... More 

Helpful?
Thank Michael S
A TripAdvisor Member
3 of 5 stars Reviewed August 13, 2016 via mobile

We chose the hotel because of the location and the price. The hotel room was above average but the downstairs lobby area was very dirty. We had to take two hairdryers back because they did not work and made the attendant actually test the third before we took it. Was a hassle when you are trying to get ready in... More 

Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Dear Valued Guest, Thank you for staying with us recently and for taking the time to leave us with your feedback. I sincerely apologize for any inconvenience you may have experienced with our lobby and the hair dryer provided. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order to be... More 

Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 27, 2016

What a great visit. There are so many little details that make this hotel stand out from the rest. I have stayed here in the past. The moment I walked in the door I was greeted by my first name a genuine welcome back. There was even a bottle of water and a granola bar in the room with a... More 

Helpful?
Thank Bob C
1 review
2 of 5 stars Reviewed July 26, 2016

Good aspects: Good value for the money, good breakfast - great staff member overseeing breakfast, good location, clean rooms (although very small). Frustrations: In my initial reservation, I had reserved for 3 adults and 1 child (15). There was an extra $10 per night charge for the extra adult. As the time approached,my adult daughter was unable to join us... More 

Helpful?
Thank Brian C
IHGService, Guest Relations Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Dear Brian C, Thank you for leaving us a feedback. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in and it is nice to know that the room cleanliness and breakfast experience are at par. However, we regret any frustrations your billing concern may have caused you. We take comments such as these... More 

warren
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 27, 2016 via mobile

We were in town for soccer tournaments and this is where we were assigned to stay. Very clean hotel. Very friendly staff. Helpful and accommodating. The rooms were very small compared to other places we've stayed. I would stay again. Since we aren't familiar w the area we got information from front desk. VERY knowledgeable and friendly workers. Needed more... More 

Helpful?
Thank WarrenOh
ashleymerlin1, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Wonderful! We are so happy to hear that you enjoyed your stay with us here at the Holiday Inn Express/Schaumburg. Our hotel is conveniently located near so many attractions within Schaumburg, that we really want to WOW you not only as our guest, but as your Tour guide. Our knowledge about what's going on in the area serves as your... More 

Niantic, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 18, 2016

Found this hotel as a partner with Lego Land Discovery Center. It "included" tickets to the center, activity packs for the kids, hot breakfast, a pool...perfect for our mid-June vacation, I thought! We got there early and picked up our tickets (they were out of activity packs) and went to Lego Land. Afterward, we came back to check in to... More 

Helpful?
Thank CJH218
IHGService, Guest Relations Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Dear CJH218, Thank you for staying with us and sharing your most recent experience at the hotel. I am pleased to note that you liked the good quality of breakfast selection. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It... More 

Milwaukee, Wisconsin
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

My husband and I stayed for one evening for a little get away weekend. We had a king size room and it was clean and the bed was extremely comfortable with 4 nice big comfortable pillows. It's very close to many good places to eat and shop. Breakfast was the usual offerings of hot and cold cereals, pancakes, eggs and... More 

Helpful?
Thank Mrs K
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at our award winning and newly renovated Holiday Inn Express Chicago-Schaumburg Hotel. The only Holiday Inn Express in Schaumburg, our hotel is conveniently located within miles from O Hare International Airport and Downtown Chicago. Additionally, the hotel is within miles from many local attractions and businesses such as Woodfield Mall, Motorola, Sears Holdings, Medieval Times Dinner and Tournament, Allstate Arena, Sears Center, and more! Our luxuriously decorated room features triple sheeted beds, new Simmons luxury mattresses, expanded cable television with HBO movies, as well as microwaves and refrigerators discretely stored in imported granite vanities. Relax with our Simply Smart guest bathroom amenities featuring fluffy towels, our exclusive Simply Smart Showerhead by Kohler, with its unique compensating flow regulator, which delivers strong and steady water pressure every time. Experience up to 25% more elbow room thanks to the brushed chrome curved rod with our waffle-weave fabric curtain that s always fresh, never clingy. Finally, awaken to our Holiday Inn Express Smart Start Breakfast which includes healthy items such as whole fruits, cereals yogurts, biscuits and gravy, and hot items such as pancakes,omelets, sausage and bacon. Also available to you is free 24-hour business center, 24-hour fitness center, outdoor swimming pool, & Snuggery Restaurant conveniently located next door and a 24-hour 7-Eleven convenience store with an ATM. ... more   less 

Additional Information about Holiday Inn Express Chicago - Schaumburg

Address: 1550 N Roselle Rd, Schaumburg, IL 60195-3643
Location: United States > Illinois > Schaumburg
Price Range: $108 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Chicago - Schaumburg 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago - Schaumburg Hotel Schaumburg
Holiday Inn Hoffman Estates
Holiday Inn Schaumburg
Schaumburg Holiday Inn
Hotel Style:
#4 Business Hotel in Schaumburg
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