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Chicago Marriott Schaumburg

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Chicago Marriott Schaumburg
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450 Reviews from our TripAdvisor Community

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Showing 443: English reviews
New York City, New York
Reviewed 4 days ago NEW

I normally am a lurker but felt I needed to tell you my thoughts. At check in I observed bickering and a bit of back talk between the front desk workers. There was a manager or someone there in the middle of it. I felt it was very unprofessional. I observed one of the workers go to the back with...

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Helpful?
Thank sams0n76
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Many thanks to samsOn76 for your report. Our Front Desk team is so often acknowledged for its accommodating, friendly and hospitable personality. As our guest, it is dismaying that a disagreement would be overheard. Please be reassured that the entire team will be 'of service' at all times. Thank you again for your feedback.

Reviewed 6 days ago NEWvia mobile

One weekday night for business. Easy checkin and staff very pleasant. Clean room. However little tight and bathroom tiny and in need of update. Did not bother me but could hear highway traffic from room. Workout facility needs refreshing of equipment and options. Concierge lounge small but fine. For a night or two for business its acceptable. Whole hotel needs...

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Helpful?
Thank 123gregoryh
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Greetings to 123gregoryh, Thanks for choosing our hotel for your business trip! News of your arrival, room cleanliness and Concierge Lounge experience all being fine is very good of you to share with us. Also, we do have ongoing updates of our hotel coming for our guests to enjoy. Thanks for your supportive Review!

Eau Claire, Wisconsin
Reviewed 4 weeks ago

We spent two weeks here while working in Chicago and the suburbs. We particularly enjoyed the service provided by: Amanda, Lin, Talia and Ron. When we return to the area I expect to stay at this facility again.

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Helpful?
Thank gamelville
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

To our friendly traveler, gamelville, Our team greatly appreciates your kind comments on their service and hospitality. The best news is you enjoyed your stay! We hope to see you again soon. Thanks for your Review.

Reviewed December 1, 2016

I was there stayed 19 nights now Marriott will not give me the credit for the nights I stayed. I do have choice on where I stay and it will never be this place. food fair drinks very expensive a lot of smokers hanging outside.

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Helpful?
Thank Tara J
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Greetings to our traveler and valued guest, Tara J, We know from your Review that Marriott Rewards Points were not handled to your satisfaction. We regret this. If the stay was 'direct billed' to your company for their payment then the Rewards Points are not credited to the Rewards Program's Member. If this is not the case then please let...

Portland, Oregon
Reviewed November 27, 2016

Good location in Schaumburg, but it's just another road warriors' hotel. Small lounge, restaurant with very limited dinner traffic, as there are many excellent dinner spots a short ride away. Service okay, usual cordial. Small sleeping room, clean, modestly furnished. Unlikely I'll return.

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Helpful?
Thank VacaBoy
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, VacaBoy, we are pleased to read your compliments about cordial service, cleanliness, good restaurant and lounge- all around good for corporate travelers. Thanks!

Milwaukee, Wisconsin
Reviewed November 22, 2016

When I checked into the Marriott, I was greeted with a warm welcome. The assistants at the front desk recognized my Platinum standing and offered me a welcome gift. The hotel is very nice and easy to navigate. The room was inviting and comfortable, as usual. Cleanliness was everywhere. A sign that the staff are very consciences about the place...

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Helpful?
Thank Jim D
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Jim D, Your terrific Review on our hotel is appreciated! Thanks for tapping in on the service ethic of our team. We are pleased to know how much you enjoyed your stay!

West Lebanon, Indiana, United States
Reviewed November 9, 2016

Went for a seminar, breakfast was wonderful and a great selection. Staff was attentive and made sure we were happy and satisfied. No request was to small. Would go back anytime. Beds were comfortable, and room was great.

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Helpful?
Thank Pam M
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

To Our Meeting Going Guest, Pam M, Your wonderful phrase "no request was to small" goes to the heart of what our team is motivated to achieve with all our guests. We appreciate your compliments and pledge to stay laser focused on our service.

Columbus, Ohio, United States
Reviewed November 9, 2016 via mobile

Stayed here one night. Was able to check in online so when I got there after a long travel day I was greeted with a smile and told about the hotel and surrounding food options etc. got to my room which was clean and orderly and relaxed the rest of the evening. Would go back anytime in that area

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Helpful?
Thank Ronald R
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Dear Traveler Ronald R, As a weary traveler, 'right on' service makes the difference. Glad to know all went well for you!

Reviewed November 6, 2016

Good location in Schaumburg, but just another road warriors hotel. Small lounge, restaurant with very limited dinner traffic as there are many excellent dinner spots a taxi ride away. Service okay, usually cordial. Small room, clean, modestly furnished. Unlikely I'll return.

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Helpful?
Thank Rod W
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Mr. Ron W, Your solid Review about our favorable location, cordial service, cleanliness and proximity to leisure venues is helpful. Thanks!

LaFayette, Georgia
Reviewed November 1, 2016

Stayed here for a business conference. Staff was very nice. Room was comfortable and clean. Buffet breakfast was very good with a wide selection. Restaurant staff was attentive and pleasant. Meeting rooms were spacious and comfortable.

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Helpful?
Thank Phil G
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, Phil G, thank you for the glowing Review on your experience with our hotel. Your room, breakfast offerings, spacious work areas and attentive staff do make for an enjoyable time for meeting attendees. Our guests do score us high on meetings. We appreciate your testimonial!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Chicago Marriott Schaumburg

Address: 50 N Martingale Road, Schaumburg, IL 60173
Location: United States > Illinois > Schaumburg
Price Range: $117 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Schaumburg 3.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Chicago Marriott Schaumburg Hotel Schaumburg
Marriott Schaumburg
Schaumburg Marriott
Hotel Style:
#16 Business Hotel in Schaumburg
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Questions & Answers

Here's what travelers have asked, with answers from Chicago Marriott Schaumburg staff and other travelers.
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Questions? Get answers from Chicago Marriott Schaumburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The west side of the hotel tends to be quieter.”
 of 5 bubbles gamelville, 4 weeks ago | Read review
“Upper level rooms have a nicer view, but the lower level rooms are slightly quieter because of the proximity to the freeway”
 of 5 bubbles 633jimd, Nov 22, 2016 | Read review
“Ask for a room as far from the highway as possible.”
 of 5 bubbles kcs2699, Sep 28, 2016 | Read review
“Ask for a room not adjacent to the freeway. The road noise from cars can be pretty loud at night.”
 of 5 bubbles D4321ZMdang, Sep 4, 2016 | Read review
“I was on the third floor; would ask for a room on a higher level as I experienced some noise.”
 of 5 bubbles Rainewrites, Sep 1, 2016 | Read review
5 of 5
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