Renaissance Schaumburg Convention Center Hotel
1551 Thoreau Dr N, Schaumburg, IL 60173-4146
Enter dates to see prices
Full view
View all photos (535)535
Room & Suite (95)
Dining (66)
View prices for your travel dates
Hotel direct offer!Lynfred Winery Package
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
About
#7 of 31 hotels in Schaumburg
Location
4.3
Cleanliness
4.6
Service
4.4
Value
4.2
GreenLeaders Gold level
Surrounded by celebrated attractions in Schaumburg, Illinois, the Renaissance Schaumburg Convention Center Hotel is a contemporary haven for today's travelers. Stay within steps of Schaumburg Convention Center, near Topgolf Schaumburg, Arlington Park Racetrack, Legoland, GameWorks, Olympic Park, and downtown Chicago. Find your respite in intuitively designed hotel rooms and suites with deluxe amenities, ample workspace, plush furnishings, and an indoor saline pool.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Entertainment staff
Car hire
Valet parking
Free wifi in the business center
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Squash offsite
Tennis court offsite
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Salon
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Show more
Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Fireplace
Housekeeping
Room service
Safe
Separate dining area
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Family
Languages Spoken
English, Spanish, Chinese, Japanese
Location
48Car recommended
Grade: 48 out of 100
55Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
1551 Thoreau Dr N, Schaumburg, IL 60173-4146
Getting there
Rental CarsSee all Schaumburg rental cars
891Reviews22Q+A100Room tips
Reviews
Traveler rating
- 488
- 287
- 56
- 30
- 30
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
I had the misfortune of staying at this hotel for the first time, and fortunately the last time as well. This hotel should have no more than 2 stars. Here is why. At check-in you already get a flavor of what’s to come, nobody respects the line, people cut off in front of each other, and the front desk attendants simply don’t care, so not only do they simply don’t check you in until late afternoon, but the process itself is a zoo. Together with the fact that they try to aggressively kick you out at 11am on your check-out day, that makes for a very poor experience. Then you get to the room, forget about getting the room you asked for, they are not in the hospitality business, theirs is more alike a cattle storage business. Back to the room though, the bed linen was dirty, and clearly not changed before my stay, bathroom was filthy with hair, makeup smudges, and who know what. Not what you would expect. The fact that there was no minibar/snacks or anything did not even register with me as everything else was so bad. Now, say you want to work. Their internet connection is so bad that it takes you hours to do the work you would do in minutes with a normal connection. Imagine a dial-up speed dropping off every 90 seconds or so. You’d like some room service, forget it as well. No room service unless you count a greasy lunch box with a plastic fork and a paper napkin that you have to pick up at their cafeteria room service, which you can order only if you accept to download their app and agree to their outrageous privacy policy. Otherwise, their room service is just you going down to their cafeteria and ordering to go. In other words, you can get bad service if you give up your privacy and let them monetize your data, otherwise you get no service. Need something, or want to call the front desk, good luck with that, you’ll be directed to a customer-service automated system. Did I mention that I am an Elite member in their reward program? Why would it make a difference though, they are not in the hospitality business, or apparently care about their frequent customers. …
Read more
Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Avoid at all cost
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from L Baldassarra, Guest Services / Front Office at Renaissance Schaumburg Convention Center Hotel
Responded yesterday
Dear C F, Thank you for taking the time to share the details of your stay. I am so sorry to hear how poor your experience was. The lack of personal connection from our staff and the less than pristine accommodations you described are uncharacteristic of the experience we provide for our guests. Please accept our apologies. We will use your review as we continue to evaluate areas for improvement. We wish you the best in all your travels. Renaissance Schaumburg Hotel and Convention Center
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an awesome facility with a super friendly staff. The rooms are very nice and well maintained. The pool and work out facility are top notch. Christina in the restaurant was very friendly and accommodating. Everything was perfect.
Read more
Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: worth every penny
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Renaissance has been a great location for a quick getaway. Great food and shopping are very convenient. The staff here are very nice and helpful. I have also been here are a few conventions...great space.
Read more
Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
For the SECOND year in a row our catalytic converter was stolen from our car in their parking lot, on the first night of our stay!! The hotel does not care. Since this is a repeat performance, I can't help but wonder if it is an inside job.
Read more
Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
My husband and I visited Schaumburg after the Big 10 Men’s Basketball tournament. It is a nice, beautiful hotel. Keep in mind, it is a convention center, so it does get very busy. However, the staff keeps everything clean and tidy. The hotel and rooms are very modern… I especially like the tv in the bathroom mirror. The beds are also super comfortable! We got the breakfast buffet at the on-site restaurant, which was pricey but good. I also appreciated the free parking at the hotel, as most places around the area you have to pay $50/100 a night. Overall, it was a great stay! I would definitely consider staying again if I come back to the area!
Read more
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel had no services. We arrived and valet was closed. They weren’t open the next morning so security had to get our car. The restaurant was closed at 8:30 on Saturday night and no room service. No concerige lounge and the restaurant didn’t open until 7:30 am on Sunday. My tv wasn’t hooked up to the cable in the room. Just very uncharacteristic of a Renaissance. We had a large group in the hotel and for our staff staying at the property it was very unaccommodating. Bummer.
Read more
Date of stay: February 2023Trip type: Traveled on business
Room Tip: Make sure you pack your own food and park your own car. And good luck watching tv.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from L Baldassarra, Guest Services / Front Office at Renaissance Schaumburg Convention Center Hotel
Responded Feb 17, 2023
Dear Tamrahrah, Thank you for sharing your experience. We agree that the sublevel service you described is not characteristic of a Renaissance. We have shared your feedback with senior leaders in order to make the appropriate changes. Please accept our sincere apologies. Thank you again for your time. We wish you the best in your future travels. Renaissance Schaumburg Hotel and Convention Center
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was very clean and all the staff we interacted with was very friendly and helpful. Gave great restaurant recommendations and directions to where we needed to go. Breakfast was great too. We had a service dog with us and he was welcome as well. Great stay and if in the area again will definitely stay here again.
Read more
Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Called Sunday morning to edit my reservation and the gal on the phone working customer service spoke rough english. I was verifying that there were two beds in the room and she told me the hotel policy could not guarentee the number of beds in a room. I asked to talk to the front desk and the gal on the phone couldn't speak proper englsih. I gave her my acknowledgement number and she only wanted numbers and I gave her the numbers but apparently she told me to settle down and not to get too excited. I was excited because that was the ref. number I was given. I asked to speak to someone who could speak english and she said sure and hung up on me. I will be canceling my reservation and going elsewhere.
Read more
Date of stay: November 2022Trip type: Traveled on business
Room Tip: Goe elsewhere . Lots of other local hotels.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from L Baldassarra, Guest Services / Front Office at Renaissance Schaumburg Convention Center Hotel
Responded Nov 7, 2022
Dear lvrta2020, Thank you for sharing your feedback. Customer service representatives should be able to provide quick and efficient assistance over the phone. We are so sorry that you did not have that experience. Your comments are being used for continued training. Thank you again. We wish you the best in your future travels. Renaissance Schaumburg Hotel and Convention Center
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My room was not cleaned completely between my stay and the previous guest—the TRASH was not emptied and there were empty bottles behind the tv & on the floor by the couch. The Wi-Fi was a hassle (an issue for all guests attending the same conference on site as me). Only water on property was at the Starbucks and I waited in line one morning for 40 minutes to buy a tea (nothing else nearby or walkable to grab a drink from). I did ask the front desk to have my trash emptied after the first night (my room was not cleaned during my two night stay) and some glitch then occurred when they then marked my room as vacant—they had me now listed in a different room, which was occupied by a different guest. A hassle for my WiFi & guest record. Mya at the front desk was lovely —the only nice thing I can say about this place. Would not recommend.…
Read more
Date of stay: November 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from L Baldassarra, Guest Services / Front Office at Renaissance Schaumburg Convention Center Hotel
Responded Nov 7, 2022
Dear PinkyFreeman, I am so sorry to hear about your experience at our hotel. You encountered one mistake after another and there is no excuse for that. We also should have communicated the options for the complimentary hotel shuttle and Schaumburg trolley which take our guests to the many restaurants and shopping venues in the neighborhood. We will certainly use your feedback to train and improve the services at our hotel. Thank you for taking the time to share your experience. Best wishes, Renaissance Schaumburg Hotel and Convention Center
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is generally ok but as to be expected with a convention hotel it is not perfect. All the staff I had contact with were pleasant and helpful. The beds were comfortable. The general ambience of the establishment is pleasant and services are delivered efficiently. There is a sign in the reception lobby that advises the hotel was dedicated in 2006. It seems that the architects were given licence to design a spectacular front entrance. At the time the entrance lobby concept may have been fashionable. Now it looks like the entrance to one of saddam hussein’s palaces - gaudy and over the top. Design can be a personal thing but the hotel should remove the pointless energy consuming radiant heaters over the entrance door. To also be kinder to the environment, ensure the hotel’s bus driver does not leave a driverless bus with the engine running. Consider fitting detectors to the many escalators on site so they do not consume energy when not being used. The whole site including the convention centre needs an environmental audit and action. One annoyance I have in Marriott chain hotels is the gap under bedroom entrance doors. Whatever is done to reduce inter-room noise is offset by noise transmission to corridors. I enjoyed the restaurant but maybe some more modern food options including vegetarian options and healthy choices. It is easy to complain about hotels when at this time sourcing staff and other issues must be a challenge. The renaissance is however generally clean and efficient but the corporate suits do need a check on environmental issues.…
Read more
Date of stay: October 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Not the right property for you?
There are more places to choose from in the Schaumburg area.
PRICE RANGE
$202 - $263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance schaumburg hotel schaumburg, schaumburg renaissance
LOCATION
United StatesIllinoisSchaumburg
NUMBER OF ROOMS
500
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingRENAISSANCE SCHAUMBURG CONVENTION CENTER HOTEL $161 ($̶2̶2̶0̶) - Updated 2023 Prices & Reviews - IL
Frequently Asked Questions about Renaissance Schaumburg Convention Center Hotel
Which popular attractions are close to Renaissance Schaumburg Convention Center Hotel?
Nearby attractions include Finn McCool's Irish Sports Pub (0.4 miles), Jump Zone (0.4 miles), and Sunny Side Cannabis Dispensary (0.7 miles).
What are some of the property amenities at Renaissance Schaumburg Convention Center Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Schaumburg Convention Center Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Schaumburg Convention Center Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Schaumburg Convention Center Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Renaissance Schaumburg Convention Center Hotel?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Moretti's Ristorante and Pizzeria, and Kuma's Corner.
Are there opportunities to exercise at Renaissance Schaumburg Convention Center Hotel?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Renaissance Schaumburg Convention Center Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Renaissance Schaumburg Convention Center Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Japanese.
Are there any historical sites close to Renaissance Schaumburg Convention Center Hotel?
Many travelers enjoy visiting Muller House (3.4 miles).
Is Renaissance Schaumburg Convention Center Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.