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    Hyatt House Chicago/Schaumburg

    648 reviews
    #15 of 29 Hotels in Schaumburg
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    1251 American Ln, Schaumburg, IL 60173-6015
    +1 833-571-4784
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    Certificate of Excellence

    About

    4.0
    Very good
    648 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Located just 30 miles west of Chicago, our hotel in Hoffman Estates offers everything you need to escape the hustle and bustle of the busy city, yet all of the conveniences you need to feel right at home. Wake up to Starbucks® coffee and unwind at the Coffee to Cocktails bar. Easily explore the area with our complimentary shuttle service, taking you to area restaurants, shopping, businesses and attractions located within a 5-mile radius. You’ve come too far to settle now…welcome home. What You’ll Love: Pet-friendly rooms: Relax in 126 guestrooms furnished with our plush Hyatt Grand Beds®, swiveling 42” flat screen TV, and a Cozy Corner Sleeper Sofa. Prime location: Situated just off of I-90 offering easy access to O’Hare Airport, Sears Centre Arena, Sutton Creek Crossing, and Elgin Sports Complex. 24/7 dining: Start your day with free breakfast, then enjoy freshly prepared favorites on your time Meeting & events: Host an event in 1.035 sq. ft. of flexible space ideal for corporate
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    Full view
    Property amenities
    Pool
    Free Parking
    Fitness Center with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Breakfast included
    Room Service
    Babysitting
    Business Center with Internet Access
    Conference Facilities
    Dry Cleaning
    Heated pool
    Hot Tub
    Indoor pool
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Non-Smoking Hotel
    Pets Allowed ( Dog / Pet Friendly )
    Public Wifi
    Sauna
    Self-Serve Laundry
    Shuttle Bus Service
    Wheelchair access
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    Room features
    Air Conditioning
    Family Rooms
    Kitchenette
    Microwave
    Non-Smoking Rooms
    Refrigerator in room
    Suites
    Good to know
    HOTEL STYLE
    Mid-range
    Quiet
    HOTEL CLASS
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    Hotel deals

    Location

    Full view
    73Somewhat walkable
    Grade: 73 out of 100
    98Restaurantswithin 0.75 miles
    9Attractionswithin 0.75 miles
    Contact
    1251 American Ln, Schaumburg, IL 60173-6015
    Getting there
    O'Hare Intl Airport9 mi
    Midway Airport24 mi
    See all nearby hotels
    Nearby restaurants
    Wildberry Pancakes and Cafe
    14 minAmerican
    Texas de Brazil
    14 minSteakhouse
    Weber Grill Restaurant
    4 minSteakhouse
    Wildfire
    10 minAmerican
    See all nearby restaurants
    Nearby attractions
    Woodfield Mall
    13 minShopping Malls
    Mastermind Escape Room
    13 minEscape Games
    FireZone
    13 minGame & Entertainment Centres
    Chicago Improv
    7 minComedy Clubs
    See all nearby attractions
    648Reviews
    173Photos
    5Q+A
    47Room tips

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    Popular mentions
    Excellent Customer Service
    My family stayed at HH in Schamburg for the President's Day weekend. I was so impressed by the quality of service we received by many of the employees. Checking in with Kristian was easy and quick. He answered multiple questions for me throughout our stay. Don went above and…
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    Date of stay: February 2019
    Response from Hanan_N2019, General Manager at Hyatt House Chicago/Schaumburg
    Responded 4 days ago
    Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our team that they made an impact during your stay. However, I am sorry to hear that you were not satisfied with whirlpool and the condonation of the hotel . Thank you for communicating this me. Please note that your concerns have been passed on to our maintenance team. Our staff are always ready to welcome you again soon!
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    Mr. Ravin is GREAT!!!
    I stayed with my fam at Hyatt house. When I went downstairs to get water, Me. Ravin let us take a bunch of bottles of water. He is a VERY nice man and he is awesome in my opinion. Please compliment him on his EXCEPTIONAL work. He is AMAZING!!!! He is the best front desk man I…
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    Date of stay: February 2019
    Response from Hanan_N2019, General Manager at Hyatt House Chicago/Schaumburg
    Responded 4 days ago
    Dear Traveler. WOW!! What an amazing review. I will be sure to let Ravin know how much of an impact he made on your experience.This is really one of the things that we try to maintain in our hotel. Thank you again and hope to see you again soon.
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    Outstanding customer service!!
    My family and extended family recently stayed here from February 7-10. It was an emotionally difficult time as we were preparing for a memorial service for my mother-in-law, who passed away a year ago. We had several packages delivered to the hotel from all over the country…
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    Date of stay: February 2019
    Response from Hanan_N2019, General Manager at Hyatt House Chicago/Schaumburg
    Responded 4 days ago
    Dear Guest, Losing a loved one is totally heart breaking. You have our warmest prayers, good will and our deepest condolences to you and your family during this time. Thank you for your kind comments. I will be sure to let Ravin know how much of an impact he made on your stay experience with us. Have a wonderful day!
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    QUALITY HOTELWITH A QUEST FOR CUSTOMER SATISFACTION!
    Thank you very much, Mr. RAVIN PAREKH (Front Desk). This guy is the epitome of exceptional Customer Service. And I should know because I travel a lot. Well, here's what happened, and you can judge for yourself. I stayed at Hyatt House, Schaumburg, IL for ONE WEEK (Feb. 13-20,…
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    Date of stay: February 2019
    Response from Hanan_N2019, General Manager at Hyatt House Chicago/Schaumburg
    Responded 1 week ago
    Dear David, Thank you for your kind comments. I will be sure to let Ravin know how much of an impact he made on your experience. It brings me a lot of pride and joy to hear that you're an avid fan of our hotel and our staff. We appreciate your business! Our staff are always ready to welcome you. Thank you for your loyalty and trust.
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    Above and Beyond
    The staff and management went above and beyond to ensure our stay was nothing short of perfect. Lisa, Ravin, and Brandon at the front desk too excellent care of our needs each time we crossed paths. Our housekeeper Terese was so kind and accommodating whenever we needed…
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    Date of stay: February 2019
    Response from Hanan_N2019, General Manager at Hyatt House Chicago/Schaumburg
    Responded 1 week ago
    Dear Guest, Thank you for taking the time to review your stay with us. I will let Ravin, Brandon, Lisa & Don know that you were pleased with their service. I will share your feedback with our breakfast team to let them know that you were happy with their work as well. It's definitely a boost for us every time we hear positive reviews such as this. We can't wait to welcome you back again soon. Have a wonderful evening!
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    All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
    Photo provided by managementHyatt House Chicago/Schaumburg
    Studio Suite
    They'll shop for you! Here's the grocery order card.
    Dirty floor
    Full kitchen
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    123456…20
    HI, what is the best way to get downtown from your hotel using public transit?
    When we stayed, we took the shuttle or a taxi (~$12) to Medina Station and caught the train. It is about 50 mins to Union Station. Kids ride the train for free ($10-ish for an adult) and it runs hourly during non peak times, every 2 hours on a Sunday, maybe. I downloaded one of the Taxi service apps so that on the way back, I could call a taxi (303 taxi, I think) and have it waiting for us at the station. For transit in general we also found the Moovit app useful. Not sure if this is the best way but it worked for us.
    0 votes
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    My husband is in a motorized wheelchair and I use a Hoyer lift to get him in bed. I need a handicap accessible room with a roll in shower and a regular bed frame, not a pedestal bed frame. I am wondering if your hotel meets our needs. Spencer
    Janis L, While we do have several handicap accessible rooms within our hotel, unfortunately we would not have any rooms with the standard bed frame. Please let me know if I can be of any further assistance.
    0 votes
    Says "pet friendly". What is the fee?
    Domna C is correct! Please see details below and do not hesitate to contact us at 847.706.9007 with any further questions: $75.00 – Guests staying 1-6 nights $175.00 – Guests staying 7-30+ nights •Limit of two (2) pets per room & maximum weight of 50 lbs. per pet, 75 lbs. total. •All pets must be housebroken •We reserve the right to refuse pets that do not meet customary standards for household pets, based on species, odor, or aggressiveness. •Your pet must be confined in a carrier if left unattended during the housekeeping service of your room, or you can make arrangements to be present when your suite is being serviced. •It is mandatory requirement that all guest rooms with pets are serviced by our housekeeper at a minimum of every three (3) days. •Pets are not allowed in the common areas (i.e. Guest House, Pool, etc), and we have a walking area complete with bags for excrements available on the West side of the hotel. We look forward to seeing you!
    1 vote
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    Is there a CTA line close by and will the shuttle take us to the CTA station?
    NO......CTA does not run that far out. There is a Metra station in Medina, about a 5-10 minute shuttle ride. The Hyatt House will shuttle you there if you schedule it before hand. That is the extent of the distance the shuttle travels.
    0 votes
    do you have an event room?
    Thank you for contacting us regarding our meeting room. We do have 1 meeting room here at the hotel. It is 900 sq. ft and can accommodate up to 40 guests, based upon the set up of the meeting room. We do allow you to bring in your own food and beverage or we can arrange catering through our preferred vendor. If you are interested in checking the availability of the meeting room, please call the hotel direct at (847) 706-9007 and push option (2) for the sales department. We will be more than happy to assist you. Have a great day. Warmest Regards, Tania Gawel Director of Sales Hyatt House Chicago/Schaumburg
    0 votes
    "It was not very busy when we were there. Maybe request a room away from others if you can."
    "good views from 5th floor (of other hotels)"
    "Go to Egg Harbor nearby breakfast place for lunch! (Not about the room - but a tip)"
    "The room was nice and clean, but the hotel somehow gave off a run down vibe???"
    "All rooms are the same but the pet friendly comes with a huge charge so be warned there is a weight restriction here Noisy kids in halls"
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    123456…10
    PRICE RANGE
    $90 - $174 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    hyatt house chicago/schaumburg hotel schaumburgschaumburg hyatt summerfield suitesschaumburg summerfield suiteshyatt summerfield suitessummerfield suites schaumburghyatt schaumburg
    LOCATION
    United StatesIllinoisSchaumburg
    NUMBER OF ROOMS
    134
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