We liked to stay there, it was clean, caring people, everything was just as you want it. They care about their place and their guests. It's near to different attractions. We could check in earlier because we come from a night flight. Though it was well booked there was nothing that bothers us.
The staff went above and beyond to make our stay comfortable. I truly had a pleasant and satisfying stay. The breakfast was great. The pool area and jacuzzi was so relaxing and clean. Couldn’t ask for a better stay!
I was extremely satisfied with my stay at the Country inn & Suites Hotel. I'd keep this place in mind for the next visit to Illinois and I'd definitely recommend this hotel to anyone I know. The Staff was really friendly.
For the amount of money paid was definitely not up to par. The room was overheated had to keep windows open all night which caused us to wake up completely stuffy. The pool was freezing also very over crowded. The elevator broke during visit with my back problems hard to walk up and down stairs. Just overall not happy everytime went to go speak with someone there was a sign up saying they'd be back and helping another customer but was alot so I don't know maybe they need more than one person on a shift.
I hate that I paid almost $300 for a room that smelled like it had pets staying in it prior to my stay. The hotel never mentioned that it was a pet friendly hotel especially in a while in king jacuzzi suite it said no kids were allowed in the room but I guess that didn't mean pets very disappointed
Really good place too stay , clean safe and satisfying , the room was really nice , the hallways were calm and not a lot kids running around, had very good time , a lot of close restaurants and mall that’s right down the street
Manager insanely rude and smell horrible in this hotel. Rooms are dirty and outdated. Book at the Hyatt next door. Same price and way better experience. I booked 8 rooms at the Hyatt and had zero problems and staff were incredibly nice.
My family enjoyed the stay . I would highly recommend my family & friends to go there ! The rooms were clean ! Breakfast was okay ! I enjoyed my two days stay ! I will definitely be visiting soon again
This hotel was amazing! It was clean and well maintained. I thought for such a low price my expectations should be low but this place was amazing!! The staff were friendly and welcoming. The room was cleaned well and so comfy! Everyone follow CoVid-19 protocol! Thank you guys for such a great stay, I will definitely be coming again!
Easy quick check in and friendly service. The receptionist was so sweet. Room was clean and cozy. The king size bed was very comfortable. Ask for an extra blanket if you tend to get cold. The whirlpool tub is PERFECT for couples and very romantic. A bonus was the beautiful gas fireplace. This was an excellent stay for a weekend away. The breakfast was also very nice. Waffles, eggs, potatoes, sausage, plus all the regular items. Cereal, muffins, bagels, juices, milk, and coffee. Overall very pleased and would definitely stay again. There’s also a pool, and a hot tub. Parking is ample. Only hiccup was finding the entrance to get to the lot off a side road. Google maps wasn’t helpful
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