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Hampton Inn & Suites Chicago Schaumburg

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891 N Plaza Dr, Schaumburg, IL 60173-4919
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Traveler (49)
Room & Suite (37)
Dining (18)

About

#2 of 30 hotels in Schaumburg
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to Hampton Inn & Suites Chicago Schaumburg. Our hotel is conveniently located just steps from Woodfield Mall and in the heart of Schaumburg's business district making us the perfect destination for business or leisure travelers.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Meeting rooms
Wifi
Indoor pool
Heated pool
Breakfast buffet
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
422Reviews5Q+A15Room tips
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Popular mentions
ValGary2014 wrote a review Oct 20
Wake Forest, North Carolina849 contributions178 helpful votes
I don't understand the negative reviews. We had a very nice stay at this Hampton. It seemed relatively new. We had take out food from the Granite City Brewery next door which was very convenient. We were advised that there was no regular breakfast but there was a To Go bag which was OK. We did experience some poor customer service from the front desk people. They were more interested in talking to each other than helping customers. Other than that the stay was very good and we would return.
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Date of stay: October 2020
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Jesus Bottini wrote a review Oct 18
Ciudad Guayana, Venezuela21 contributions
I stayed from Sunday 11 to Saturday 17 with my son. I requested to clean my room at least 3 times during the week, the last time after apologizing the lady at the counter wrote down in a paper to do it next morning, and it never happened. That is disappointing that in actual condition where constantly cleaning matters I spend a complete week with my 13 years old son, same towels and full of trash expecting the hotel send someone to clean my room. It was a shame!!
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Date of stay: October 2020Trip type: Traveled with family
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Timothy L wrote a review Jul 2020
Parker, Colorado67 contributions13 helpful votes
I recently stayed several nights at the Hampton Inn Shaumburg and realize Covid has really hurt hotel business however this was horrific. No breakfast at all and barely a cup of coffee available however nothing to stir my coffee and no help around. On my last road trip I stayed at other Hampton Inn properties in Nebraska and Iowa both were much better than the Schaumburg Hampton Inn. Both of those Hampton Inn's had something to offer at breakfast and I will likely not be back to this location in Schaumburg. By the way my wife is a diamond member and I noticed lots of crumbs in between the doors nearby the bathroom. The room should be cleaner during COVID.
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Date of stay: July 2020
Location
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Service
Room Tip: Stay away from this place and the construction nearby makes it worse!
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Response from Jennifer Kruk, General Manager at Hampton Inn & Suites Chicago Schaumburg
Responded Aug 11, 2020
Hello Timothy L, Thank you for the review! I assure you this was a one off situation and does not reflect our hotel. Thank you again, we look forward to seeing you again soon to make it right!
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Trlis wrote a review Apr 2020
3 contributions1 helpful vote
If zero was an option, that would be my choice. Tried to check in but not a single staff member in sight. Called the main number, house keeping etc with no answer. Knocked on the office door to no avail. Waited for 30 min and no staff ever came to the lobby. No one was in the halls. Did not feel safe at all! The pantry area appeared as if staff was storing their half eaten lunch in the bottom of the fridge unit with the food for guests to purchase. Ended up calling corporate to cancel the reservation because there was no actual way to check in. Would not recommend staying here.
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Date of stay: April 2020Trip type: Traveled on business
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Response from Chantel-HiltonHelp, on behalf of management at Hampton Inn & Suites Chicago Schaumburg
Responded Apr 28, 2020
Dear Kandi1218, Thank you very much for taking the time to share your review. We are very disappointed to hear that you were not greeted while trying to check in and that there appeared to be food in the cooler. We appreciate that you brought all of this to our attention. We understand the importance of providing extraordinary accommodations so please rest assured, we have taken note of your feedback to share with our staff. Comments like yours help as we continuously look to make improvements. We are committed to providing you with an excellent guest experience and hope you will consider visiting us again in the future.
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armadillo_ann wrote a review Mar 2020
Iowa City, Iowa1 contribution
My friend and I checked into a room (after almost being put in the wrong type of room, so inaccurate reservation on their end) and found a partially full pizza box and empty drink containers on the desk, in addition to used soap in the shower. The night manager had the audacity to say that food was for us, before I said it was mostly gone. The night manager moved our rooms and offered us a free snack... Luckily the morning manager took care of charges for us. But will never return to this hotel.
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Review collected in partnership with Hampton
Date of stay: March 2020
Value
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Location
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Sleep Quality
Trip type: Traveled on business
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Response from JenniferK4749, General Manager at Hampton Inn & Suites Chicago Schaumburg
Responded Mar 25, 2020
Hello armadillo_ann! Thank you for the great review! Our location is hard to beat being around lots of local restaurants and right next to Wood-field Mall. Thank you again, we look forward to seeing you again soon!
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PRICE RANGE
$100 - $151 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisSchaumburg
NUMBER OF ROOMS
107
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Frequently Asked Questions about Hampton Inn & Suites Chicago Schaumburg
Which popular attractions are close to Hampton Inn & Suites Chicago Schaumburg?
Nearby attractions include Woodfield Mall (0.3 miles), Chicago Improv (0.2 miles), and Odyssey Escape Game (0.1 miles).
What are some of the property amenities at Hampton Inn & Suites Chicago Schaumburg?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hampton Inn & Suites Chicago Schaumburg?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Chicago Schaumburg?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Chicago Schaumburg?
Conveniently located restaurants include Weber Grill Restaurant, Granite City Food and Brewery, and Giordano's (Schaumburg).
Are there opportunities to exercise at Hampton Inn & Suites Chicago Schaumburg?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hampton Inn & Suites Chicago Schaumburg?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn & Suites Chicago Schaumburg offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn & Suites Chicago Schaumburg?
Many travelers enjoy visiting Muller House (4.2 miles).
Is Hampton Inn & Suites Chicago Schaumburg accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.