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Courtyard Chicago St. Charles

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Courtyard Chicago St. Charles
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128 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Reviewed 1 week ago via mobile

My husband and I reserved a block of rooms at the Courtyard Marriot St. Charles for our wedding. The initial interactions with staff were good. As we got closer to the big day, though, service was incredibly disappointing. We communicated up front that we were having a large wedding and were advised to start having our family and friends book...

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Helpful?
Thank gina c
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your comments about your wedding. I am glad to hear that Vicky took good care of you and was able to add more rooms into your block all the way up to a month before your wedding. As you know, we start our wedding our weddings blocks at 15 on the peak night, and add as...

Birmingham, United Kingdom
Reviewed October 27, 2016 via mobile

We stayed in this hotel for 2 nights whilst my hubby was working in aurora. The breakfast food is lovely(especially the French toast) The pool is warm and the jacuzzi is like s really warm bath. There is a gym next to the pool too. The rooms are lovely too. Very quiet with comfy beds a fridge, tv and bath...

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Helpful?
Thank Karen B
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

We are so glad you and your family had such a nice stay with us while visiting St. Charles. It was our pleasure to take care of you. Glad to hear that you were able to take advantage of our shuttle service. We hope to see you again soon!

Taichung, Taiwan
Reviewed October 4, 2016 via mobile

I only stayed for one night, but it was a pretty nice place. There's a café area with booths that have private TVs. A shuttle bus took me to the O'Hare airport in the morning. Breakfast was not free, it had to be purchased at the café.

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Helpful?
Thank ExpattyCake
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your stay on Trip Advisor. We are so glad you found the hotel nice and was able to use one of our private Bistro booths. We appreciate you staying with us and hope you are able to come back and see us soon!

Milwaukee, Wisconsin
Reviewed September 30, 2016

This hotel is about 20 min from the expressway I-88, so if you are staying here you are probably doing something nearby. There is a huge outlet mall next to the expressway, so that is a fun distraction. The mall across from the hotel looks abandoned, don't bother with it (not sure if it is even open). The hotel lobby...

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Helpful?
1Thank bbcaraher
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your experience on Trip Advisor. I am so glad to hear you had a great stay with us. The mall near us is quite empty, but there is a plan to upgrade it in the near future with great stores and restaurants. The outlet mall by route 88 is a great option as it just completed...

Milford, Michigan
Reviewed September 29, 2016

I have stayed at four different hotels on the east side of St Charles and this is by far the nicest. As a woman traveling alone I really appreciate the added security measures. A room key is needed to access even the front lobby entrance after dark. The rooms are clean, quiet and comfortable and there is plenty of well-lit...

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Helpful?
Thank akehcmbf
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your experience on Trip Advisor. We are so glad to hear that we are your preferred hotel when traveling to St. Charles. We hope you do decide to give our Bistro a try. We have fresh items made to order and many healthy choices. We also feature Starbuck's coffee. Since the Bistro is featured in over...

Bloomingdale, Illinois
Reviewed September 28, 2016

After some deliberation we chose the Marriott back in 2015 to accommodate all of our out of town guest for our son's wedding at Fishermen's Inn September 3, 2016. Vicky Bueno was our coordinator and she did an exemplary job! She put up with multiple changes in blocking needs and provided updated listing of who had already booked. Kudos Vicky,...

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Helpful?
Thank marbear0409
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for your wonderful comments about Vicky. She is a pro and we love having her here. We are so glad to hear you enjoyed your son's wedding while in town. It is such a great time for family and friends to celebrate such a happy occasion. We will be sure to pass your comments along to Vicky and...

Rochester, New York
Reviewed September 7, 2016

This was where we needed to be for a family wedding, and we were very pleased with their choice. The staff was very helpful and friendly, Rooms were clean and updated. The common area (where there is food/drinks available for purchase - although we only got coffee) was comfortable and accommodating. The pool (not full-sized) and jacuzzi were clean and...

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Helpful?
Thank KyreeD
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

We are so glad to hear you had such an enjoyable stay while attending a wedding with us. We do love seeing our wedding guest celebrate such a special occasion. Thank you for sharing your kind comments about our staff, the cleanliness of the hotel, and the shuttle service. We hope you have plans again in the future to visit...

Quincy, Illinois
Reviewed August 24, 2016

Excellent property for small business meetings...staff is both professional and responsive to the needs of the customer....meeting room is large and well-equipped....food (lunch) was excellent. Higly recommend!

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Helpful?
Thank Bob L
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

We are so glad you had a productive meeting while staying at our hotel. Our Bistro does provide a nice fresh lunch for our meeting room guests. It is great to hear that the staff took such great care of your group. Thank you for sharing your comments on Trip Advisor. We appreciate your business!

Ohio
Reviewed August 23, 2016

We stayed in The St. Charles Courtyard 6 nights for our son's wedding. The hotel is recently renovated and immaculate. Barb the manager is one of the best hotel manager's I have met. She was very accommodating and helpful on the phone to our guests prior to their arrival. Several people commented to us about how nice she was ....

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Helpful?
Thank jenou
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you so much for sharing your comments about your wedding weekend. We are so glad to hear you enjoyed your suite. Also very glad to hear that the front desk was extremely helpful with directions and picking up your son from the train station. St. Charles is a beautiful area with many restaurants, shopping, and activities close by. It...

Illinois
Reviewed August 23, 2016

We were there in a block of rooms reserved for a wedding. The rooms were quiet. The beds were very comfortable. The breakfast was ok. It was nice they had a bar in the lobby of the hotel, but the drinks were overpriced. Also, the hotel needs to let guests know that the Starbucks in the lobby is not part...

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Helpful?
Thank ScubaGiggi
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your stay on Trip Advisor. We are so glad to hear that you had a wonderful time at the wedding and that the staff took such great care of you. We love having our weddings and seeing friends and family reunite for such a happy occasion. Thanks again for your review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Courtyard Chicago St. Charles hotel is nestled on a quiet corner, just a mile from downtown and within walking distance to shops and restaurants. Our hotel near Chicago serves a charming historic town on the Fox River, less than an hour from downtown and within easy reach of area airports. Shop nearby Charlestowne Mall or attend events at DuPage Expo Center. You'll feel right at home in a comfortable St. Charles hotel room featuring a large work area, in-room coffee and complimentary weekday newspaper. We also offer complimentary wireless Internet access throughout the hotel. Start your morning off with reasonably priced breakfast options or a Starbuck's coffee. After a day of meetings or shopping, rejuvenate in our indoor heated pool or whirlpool, or relax by the fire in our cozy lobby lounge featuring a full bar. And if you're hosting a rehearsal dinner or looking for accommodations for overnight guests, we can customize a wedding package just for you. ... more   less 

Additional Information about Courtyard Chicago St. Charles

Address: 700 Courtyard Dr, Saint Charles, IL 60174-1497
Location: United States > Illinois > Saint Charles
Price Range: $109 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago St. Charles 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago St. Charles Hotel Saint Charles
Courtyard Saint Charles
Saint Charles Courtyard
Saint Charles Marriott
Hotel Style:
#2 Family Hotel in Saint Charles
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Chicago St. Charles staff and other travelers.
2 questions
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Questions? Get answers from Courtyard Chicago St. Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a balcony.”
 of 5 bubbles jenou, Aug 23, 2016 | Read review
“The room with the balcony was totally worth the cost.”
 of 5 bubbles ScubaGiggi, Aug 23, 2016 | Read review
“Back of hotel away from parking as they are quite.”
 of 5 bubbles frankw487, Aug 12, 2016 | Read review
“Enjoy the balcony rooms”
 of 5 bubbles JenniElaine, Jul 18, 2016 | Read review
“Ask for a room with a patio”
 of 5 bubbles davidjnewman, Apr 12, 2016 | Read review
5 of 5
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