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Courtyard Chicago St. Charles

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Courtyard Chicago St. Charles
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121 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Quincy, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent property for small business meetings...staff is both professional and responsive to the needs of the customer....meeting room is large and well-equipped....food (lunch) was excellent. Higly recommend!

Helpful?
Thank Bob L
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

We are so glad you had a productive meeting while staying at our hotel. Our Bistro does provide a nice fresh lunch for our meeting room guests. It is great to hear that the staff took such great care of your group. Thank you for sharing your comments on Trip Advisor. We appreciate your business! More 

Ohio
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in The St. Charles Courtyard 6 nights for our son's wedding. The hotel is recently renovated and immaculate. Barb the manager is one of the best hotel manager's I have met. She was very accommodating and helpful on the phone to our guests prior to their arrival. Several people commented to us about how nice she was .... More 

Helpful?
Thank jenou
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you so much for sharing your comments about your wedding weekend. We are so glad to hear you enjoyed your suite. Also very glad to hear that the front desk was extremely helpful with directions and picking up your son from the train station. St. Charles is a beautiful area with many restaurants, shopping, and activities close by. It... More 

Illinois
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were there in a block of rooms reserved for a wedding. The rooms were quiet. The beds were very comfortable. The breakfast was ok. It was nice they had a bar in the lobby of the hotel, but the drinks were overpriced. Also, the hotel needs to let guests know that the Starbucks in the lobby is not part... More 

Helpful?
Thank ScubaGiggi
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your stay on Trip Advisor. We are so glad to hear that you had a wonderful time at the wedding and that the staff took such great care of you. We love having our weddings and seeing friends and family reunite for such a happy occasion. Thanks again for your review. More 

Delray Beach, Florida, United States
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel every year since it opened almost seventeen years ago and it is truly my home from home. Barbara Merigold the General Manager and her staff are amazing. From Laura in sales to the front desk personnel, Estela the chef, Sylvia head of housekeeping and everyone who gives you that wonderful feeling of being home.... More 

Helpful?
Thank Frank W
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you so much for your kind comments about our hotel. I am so glad to hear we are able to make your stay memorable, time and time again. We love our regular guests and miss them while they are gone. Thanks for sharing your experience on Trip Advisor! More 

Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 18, 2016

In the past, I have stayed here about 7 times for work and each time I’ve had a nice, quiet stay. The rooms are spacious and clean, the property well-taken care of, and the staff pleasant. The last time I stayed, the staff went above and beyond for me. I came early (over the weekend) with family for a mini-vacation,... More 

Helpful?
Thank JenniElaine
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for your wonderful review on Trip Advisor. We have such a good staff and I am so proud of them. I am thrilled to hear you got the room you requested and was able to stay in that room for the duration of your stay. I am also happy to hear they were able to get you the... More 

Ocean City, New Jersey
Level Contributor
207 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed July 13, 2016

Really wonderful staff and location. I would highly recommend but the Courtyard beds are some what on the hard side - so a lot of tossing and turning. The people at the restaurant in both morning and night could not have been more accommodating.

Helpful?
Thank jackson55555
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

So glad to hear you enjoyed your stay and that the staff gave you exceptional service. I will personally check the mattress in your room as we rarely get feedback that the mattress is too hard. I am sure this is an isolated incident that we can rectify promptly. Thank you for your feedback. More 

Houston, Texas
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 1, 2016

St. Charles seems to be a busy area, all the rooms were pretty much booked everyday more than a month in advance. This hotel is basically the largest in the area, with nice, recently renovated rooms. The staff here were super friendly, especially Ashley at the front desk and Orlando, the handyman. They dropped me off and picked me up... More 

Helpful?
Thank divya92
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your comments on Trip Advisor. I am glad to hear that Ashley and Orlando took great care of you. We appreciate you staying with us and hope to see you again soon! More 

Joshua Tree, California
Level Contributor
415 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed June 29, 2016

Standard Courtyard marriot- off major road, so quiet peaceful area. rooms were standard and asked for back room. plenty of parking, and nice pool and fitness center. plenty of papers in the am. check in was smooth, and easy. since the rooms are all same and standard corporate fare, you know what you getting beforehand.

Helpful?
Thank srimanone
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your stay on Tripadvisor. We glad to hear the you had a great stay. More 

Gainesville, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 19, 2016

The hotel is pretty much as advertised. My major disappointment was that the free internet service was very slow. On weekdays, they have USA Today in the lobby, but no newspapers on weekends. A shopping center is a few blocks away.

Helpful?
Thank Upscale_Couple
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your experience with Trip Advisor. We are sorry to hear that the internet was slow during your stay. I have called our internet vendor and they did a reboot to get us back up to speed. Thank you for letting us know. We appreciate the feedback, and hope you stay again with us if your travels... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed May 18, 2016

We just spent 5 days on a family reunion and this hotel is the tops. It is a Marriot and you expect them to be good. I expect the hotel to be clean, the beds comfortable and the amenities to be good. Well, everything was better then just good - it was wonderful! I had reserved 2 adjoining rooms and... More 

Helpful?
Thank W2728OStoml
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you very much for all the nice comments about our hotel. You are exactly correct when you say the difference between a good hotel and a great hotel are the people. I am very proud of our staff, and am glad to hear they made your stay so enjoyable. We hope you had a wonderful time at the family... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Courtyard Chicago St. Charles hotel is nestled on a quiet corner, just a mile from downtown and within walking distance to shops and restaurants. Our hotel near Chicago serves a charming historic town on the Fox River, less than an hour from downtown and within easy reach of area airports. Shop nearby Charlestowne Mall or attend events at DuPage Expo Center. You'll feel right at home in a comfortable St. Charles hotel room featuring a large work area, in-room coffee and complimentary weekday newspaper. We also offer complimentary wireless Internet access throughout the hotel. Start your morning off with reasonably priced breakfast options or a Starbuck's coffee. After a day of meetings or shopping, rejuvenate in our indoor heated pool or whirlpool, or relax by the fire in our cozy lobby lounge featuring a full bar. And if you're hosting a rehearsal dinner or looking for accommodations for overnight guests, we can customize a wedding package just for you. ... more   less 

Additional Information about Courtyard Chicago St. Charles

Address: 700 Courtyard Dr, Saint Charles, IL 60174-1497
Location: United States > Illinois > Saint Charles
Price Range: $132 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago St. Charles 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago St. Charles Hotel Saint Charles
Courtyard Saint Charles
Saint Charles Marriott
Saint Charles Courtyard
Hotel Style:
#2 Family Hotel in Saint Charles
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