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Courtyard Chicago St. Charles

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Courtyard Chicago St. Charles
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117 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

In the past, I have stayed here about 7 times for work and each time I’ve had a nice, quiet stay. The rooms are spacious and clean, the property well-taken care of, and the staff pleasant. The last time I stayed, the staff went above and beyond for me. I came early (over the weekend) with family for a mini-vacation,... More 

Helpful?
Thank JenniElaine
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for your wonderful review on Trip Advisor. We have such a good staff and I am so proud of them. I am thrilled to hear you got the room you requested and was able to stay in that room for the duration of your stay. I am also happy to hear they were able to get you the... More 

Ocean City, New Jersey
Level Contributor
200 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 1 week ago

Really wonderful staff and location. I would highly recommend but the Courtyard beds are some what on the hard side - so a lot of tossing and turning. The people at the restaurant in both morning and night could not have been more accommodating.

Helpful?
Thank jackson55555
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

So glad to hear you enjoyed your stay and that the staff gave you exceptional service. I will personally check the mattress in your room as we rarely get feedback that the mattress is too hard. I am sure this is an isolated incident that we can rectify promptly. Thank you for your feedback. More 

Houston, Texas
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

St. Charles seems to be a busy area, all the rooms were pretty much booked everyday more than a month in advance. This hotel is basically the largest in the area, with nice, recently renovated rooms. The staff here were super friendly, especially Ashley at the front desk and Orlando, the handyman. They dropped me off and picked me up... More 

Helpful?
Thank divya92
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your comments on Trip Advisor. I am glad to hear that Ashley and Orlando took great care of you. We appreciate you staying with us and hope to see you again soon! More 

Joshua Tree, California
Level Contributor
403 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Standard Courtyard marriot- off major road, so quiet peaceful area. rooms were standard and asked for back room. plenty of parking, and nice pool and fitness center. plenty of papers in the am. check in was smooth, and easy. since the rooms are all same and standard corporate fare, you know what you getting beforehand.

Helpful?
Thank srimanone
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your stay on Tripadvisor. We glad to hear the you had a great stay. More 

Gainesville, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 19, 2016

The hotel is pretty much as advertised. My major disappointment was that the free internet service was very slow. On weekdays, they have USA Today in the lobby, but no newspapers on weekends. A shopping center is a few blocks away.

Helpful?
Thank Upscale_Couple
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your experience with Trip Advisor. We are sorry to hear that the internet was slow during your stay. I have called our internet vendor and they did a reboot to get us back up to speed. Thank you for letting us know. We appreciate the feedback, and hope you stay again with us if your travels... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed May 18, 2016

We just spent 5 days on a family reunion and this hotel is the tops. It is a Marriot and you expect them to be good. I expect the hotel to be clean, the beds comfortable and the amenities to be good. Well, everything was better then just good - it was wonderful! I had reserved 2 adjoining rooms and... More 

Helpful?
Thank W2728OStoml
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you very much for all the nice comments about our hotel. You are exactly correct when you say the difference between a good hotel and a great hotel are the people. I am very proud of our staff, and am glad to hear they made your stay so enjoyable. We hope you had a wonderful time at the family... More 

Franklin, Tennessee
1 review
5 of 5 stars Reviewed April 12, 2016

I travel to St. Charles weekly and always stay at the Courtyard. The service is great and the staff friendly. The rooms are clean and comfortable with all the amenities for a business traveller (i.e. gym & fast wifi). My recomendation is : stay in Courtyard Marriot when you go to St. Charles!

Helpful?
Thank davidjnewman
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

The staff is always so grateful to see our regular guests. Thank you for taking the time to share you travels on Trip Advisor. It's so great to have you staying with us! More 

Saint Charles, Illinois
1 review
5 of 5 stars Reviewed April 8, 2016

I'm at this hotel since January and the service it's absolutely good! the most of people in this hotel are very friendly, at front desk, at breakfast, service room...all amazing! It's funny the policy smoke because my room smell of cigarette smoke sometimes! My room always is clean, the bed is like a daydream! In general have a good attention... More 

Helpful?
Thank Sofia Carolina M
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

We are so glad you are staying with us! Thank you for sharing your comments about our staff and the hotel. We appreciate you taking the time to write a review on Trip Advisor. More 

Chesterton, Indiana
Level Contributor
176 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed March 25, 2016

A one night stay left me feeling like I was on a vacation. From a perfectly clean and comfortable room to a wonderfully delicious array of food for breakfast, lunch or dinner. Pretty room, with great features and amenities. The comfortable clean bed, lovely details everywhere.

Helpful?
Thank WorldlyTravelersIN
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your wonderful comments about our hotel on Trip Advisor. We appreciate you taking the time to share your positive feedback with others. Thanks for staying with us. We hope to see you back again soon. More 

Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed March 7, 2016 via mobile

So, I arrived ( on Friday, March 4 )with a few friends, for a concert photo shoot that I had on Saturday evening.. I had a single room with a King bed(Room 238). Checking in was easy and pleasant. I actually was worried about that, because our flight was very early...I was accommodated perfectly! Thank you for that! Within about... More 

Helpful?
Thank SandiRyan
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing you kind comments about our staff and the cleanliness of the hotel. I am glad to hear they were able to get you an early check-in. I am also glad to hear that you got excellent water pressure in your shower. I am sorry to hear that you had a noisy room above you. If this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Courtyard Chicago St. Charles hotel is nestled on a quiet corner, just a mile from downtown and within walking distance to shops and restaurants. Our hotel near Chicago serves a charming historic town on the Fox River, less than an hour from downtown and within easy reach of area airports. Shop nearby Charlestowne Mall or attend events at DuPage Expo Center. You'll feel right at home in a comfortable St. Charles hotel room featuring a large work area, in-room coffee and complimentary weekday newspaper. We also offer complimentary wireless Internet access throughout the hotel. Start your morning off with reasonably priced breakfast options or a Starbuck's coffee. After a day of meetings or shopping, rejuvenate in our indoor heated pool or whirlpool, or relax by the fire in our cozy lobby lounge featuring a full bar. And if you're hosting a rehearsal dinner or looking for accommodations for overnight guests, we can customize a wedding package just for you. ... more   less 

Additional Information about Courtyard Chicago St. Charles

Address: 700 Courtyard Drive, Saint Charles, IL 60174
Location: United States > Illinois > Saint Charles
Price Range: $132 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago St. Charles 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago St. Charles Hotel Saint Charles
Courtyard Saint Charles
Saint Charles Marriott
Saint Charles Courtyard
Hotel Style:
#2 Family Hotel in Saint Charles
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