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Courtyard Chicago St. Charles

145 reviews
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Traveler (37)
Room & Suite (14)
Dining (2)
Overview
  • Excellent49%
  • Very good31%
  • Average14%
  • Poor2%
  • Terrible4%
Travelers talk about
“home from home”(4 reviews)
“rooms booked”(2 reviews)
“hotel lobby is”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
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Rooms
Feb 25Feb 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (145)Write a Review
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Traveler rating
69
44
21
3
6
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LanguageEnglish
69
44
21
3
6
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All reviewshome from homerooms bookedhotel lobby iswedding rategreat hotelwithin a mile radiusroom was cleanhigh schoolroom blockfree roomattending a weddinggreat roomsyogurtnext morningthe general managerbarbarast
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1 - 5 of 143 reviews
Reviewed January 11, 2018 via mobile

Nothing to rave about, think they recently finished renovating the hotel. Room was quiet and clean. Close to the downtown area. If I remember correctly not a ton of breakfast places around. Overall, I would say a good hotel to stay at. Staff was very...More

Thank njiden
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded 4 weeks ago

Thank you for your kind comments about our staff and the cleanliness of the hotel. We appreciate you sharing you stay on Trip Advisor and look forward to seeing you again soon!

Reviewed December 13, 2017

I stayed here while traveling for work. We checked in, there was a minor hiccup, and about ten minutes after we were in our room, the woman from check-in came all the way up to our room with breakfast certificates, which was above and beyond...More

Thank Allen T
Reviewed December 12, 2017 via mobile

Saint Charles doesn’t have that many places to stay but this is a pretty nice and well maintained property. Staff was pretty friendly and it has a bar in the evenings as well as A few options for breakfast in the AM. It also has...More

Thank Asim L
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded December 14, 2017

Glad to hear you got to enjoy many of the services we offer. We appreciate you taking the time to share your stay on Trip Advisor. We hope to see you again soon!

Reviewed November 19, 2017

I stayed two nights as part of a wedding. The building is pretty standard, but the rooms need a bit of work. I woke up the first morning to an ant crawling on my eyeglasses next to my bed, but brushed it off. The next...More

Thank Chicagoman88
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded November 21, 2017

Thank you for your review on Trip Advisor. I am glad that you like our location, our renovation, and our staff service. I am sorry to hear about the ants. It is odd to hear that one room on our 3rd floor has ants, while...More

Reviewed October 5, 2017

The hotel was nice and the staff was great but the king size room we had was less than desirable for me. We like to watch tv at night and the way the room was structured it made watching tv from the bed difficult. I...More

Thank Denise B
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded October 7, 2017

Thank you for your kind comments about hour hotel and staff. I am glad to hear they took good care of you. We do have some king size rooms with TVs to the side of the bed. We would be happy to accommodate your request...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$119 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$119 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (37)
Room & Suite (14)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Mary E
August 5, 2016|
AnswerShow all 2 answers
Response from W2728OStoml | Reviewed this property |
Not that I am aware of!
1
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Room Tips
"If you want to watch tv ask about the configuration of the room................."
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"Noms at the back of the hotel are quietest."
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"Make sure you have a room."
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"Ask Before Entry"
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