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Pheasant Run Resort

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Traveler (304)
Room & Suite (91)
Pool & Beach (15)
Overview
4051 E Main St, Saint Charles, IL 60174-5201 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Reviews (970)
Filter reviews
969 results
Traveler rating
264
214
215
142
134
Traveler type
Time of year
LanguageEnglish
264
214
215
142
134
Show reviews that mention
All reviewsgolf coursebourbon streetjambalayathe indoor outdoor poolcomedy clubgolf wingfire pitnew orleansterrace cafecomedy showgrounds are beautifulfamily reunionharvestpoolspheasantatriumarcade
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1 - 5 of 969 reviews
Reviewed 1 week ago

Pheasant Run is a huge complex which has seen better days. My room in the golf complex was less than ideal. On the positive, I felt several wait staff members tried very hard to provide good service. Hopefully, there will be restoration and a major...More

Thank DRH0PS
Reviewed 1 week ago via mobile

Where to start? Check in was painless. Justin at the front desk was good. But from there it was down hill. We were there for 4 days at a conference. Our room was in the Golf wing. Walking from the lobby you notice right away...More

Thank james628
Reviewed 1 week ago

Room 309 in the tower for this stay. Have stayed often over the years but its really declined not only in room quality buy in service quality. Wall unit air conditioner, not central air. So, it kept going on and off during the whole stay....More

Thank MICHELLE B
Reviewed 2 weeks ago via mobile

We stayed at the “resort” for four days for a convention being held on their grounds. In theory, the place is a great concept. Food, entertainment, sports, fitness and bars all in one location. This place probably saw its last good day about 20 years...More

Thank MelandGeo
Response from Lisa A, Manager at Pheasant Run ResortResponded 1 week ago

I'm sorry to hear you were disappointed with your stay. We did have renovations to the tower rooms and public areas in 2015. While we are looking forward to a renovation, we have been making continual improvements like fixing tubs and reupholstering the booths in...More

Reviewed 3 weeks ago via mobile

My recent stay was for a wedding, and when I called almost a month in advance I requested that my family and I have rooms close to each other. They said no problem. I got there and they said they had no available rooms, and...More

1  Thank EquestrianTraveler4
Response from Lisa A, Manager at Pheasant Run ResortResponded 1 week ago

I'm so sorry to hear you had a stressful visit for this joyous occasion. While we are looking forward to a renovation, there is no excuse for rude service. We will definitely follow up with the appropriate departments to help us improve our services.

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Wheelchair access
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$123 - $230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$123 - $230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveler (304)
Room & Suite (91)
Pool & Beach (15)
Dining (13)
Business Center & Event Rooms (15)
Family and Play Areas (4)
Nearby
Nearby HotelsSee all 11 hotels in Saint Charles
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.19 miles away
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.74 miles away
Hampton Inn & Suites Chicago-Saint Charles
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1.23 miles away
Courtyard Chicago St. Charles
150 reviews
1.39 miles away
Nearby RestaurantsSee all 192 restaurants in Saint Charles
Portillo's Hot Dogs
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.44 miles away
Vinothai
112 reviews
.57 miles away
Giordano's
65 reviews
.87 miles away
Cooper's Hawk Winery & Restaurants
49 reviews
.90 miles away
Nearby AttractionsSee all 44 attractions in Saint Charles
BAPS Shri Swaminarayan Mandir
85 reviews
2.83 miles away
Arcada Theatre
218 reviews
2.99 miles away
Northwestern Medicine Field
73 reviews
3.14 miles away
Prairie Landing Golf Club
25 reviews
2.38 miles away
Questions & Answers
Ask a question
Viola M
July 29, 2018|
AnswerShow all 2 answers
Response from Barb K | Reviewed this property |
OF course
0
Votes
sc1177
March 13, 2018|
AnswerShow all 8 answers
Response from Mikeslots | Reviewed this property |
You do not have to go outside to get to the pool.
0
Votes
joni12016
March 8, 2017|
AnswerShow all 7 answers
Response from Lisa A | Property representative |
The train from Geneva is just over an hour to Chicago and about $8.
0
Votes
Room Tips
"tower highest level possible. REQUEST/DEMAND most updated/refurbished rooms"
Read review
"ask for golf course view away from the pool"
Read review
"Good Luck finding a decent oom"
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"Any show will do."
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