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BEST WESTERN Inn of St. Charles

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BEST WESTERN Inn of St. Charles
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320 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The room was clean and modern, the staff was very helpful, and they have a cute little pool. And don't miss the breakfast, it will be more than you'd expect! We will return next time we come for a visit.

Helpful?
Thank Christine D
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Christine D Thank you for your positive feedback. We were thrilled to read such a great compliment regarding our clean and modern guest rooms. It is always exciting to read that a guest found the staff to be very “helpful’. We take pride in our hotel and guest satisfaction is very important to us. I will make sure to pass... More 

Nashville, Tennessee
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this property several times over the last few years. My complaint has always been the property was outdated by about 10-15 years. I stay because the location is exactly where I want to be. They now serve a hot breakfast and have upgraded the exercise equipment. I believe the rooms are going through a rework as... More 

Review collected in partnership with Best Western

Helpful?
Thank DrEECS
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

DrEECS Thank you for taking the time to write such a thoughtful and kind review. I cannot tell you how much we appreciate you taking the time to give our hotel such high praise. It is always exciting to read that a guest noticed the upgrades that the property just recently underwent. I am happy to report that we are... More 

Denver, Colorado
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed a place for 1 night in St Charles... it was neat & clean and had a free breakfast of sorts - the usual cereal waffles etc etc you get these days nothing special, but gets the day going overall a nice affordable stay

Helpful?
Thank Kent P
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Kent P Thank you for writing about your stay with us here at the Best Western – St. Charles. We were thrilled to read such a great compliment regarding the cleanliness of the hotel. While we do carry all the required items for the Best Western breakfast, we are always looking to improve, if you have any specific feedback about... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nicely maintained smaller BW hotel in historic St. Charles, IL. Offers 2 (2story) buildings: one like "Motel" drive up parking and another with interior entry rooms. Nicely maintained, updated rooms. Good breakfast, but small seating area. Small pool for a quick refreshing dip! Exercise Room. Lots of shopping, restaurants and activities in the area around the Fox River. Pretty area!

Review collected in partnership with Best Western

Helpful?
Thank 167denisee
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

167denisee Thank you for taking the time to write such a thoughtful and kind review. St. Charles, Illinois has a lot of attractions to offer our guest. I agree with you St. Charles is a really pretty area. Our location is great to where you can enjoy all of the local attractions. One of my favorites is the Arcada Theater... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A clean spacious room for a reasonable price. Quick service when my room key did not work. Swimming pool very clean and welcoming. Hotel breakfast adequate. Colonial Café restaurant next door - walking distance, no street crossings - was great! Parking a little tight, but everybody got in.

Review collected in partnership with Best Western

Helpful?
Thank adventure0730
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Adventure0730, Thank you for the 4 star review and feedback on what you enjoyed about you last visit to the Best Western – St. Charles, Illinois. We were thrilled to read such a great compliment regarding the clean and spacious guest rooms. Your review mentioned that you walked to a local restaurant. St. Charles is a great town with interesting,... More 

Albuquerque, New Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was clean and the AC worked well. We arrived mid-afternoon so we had time to go to the pool. The staff was very nice and the breakfast was great! There were many options to choose from and I loved the coffee machine. I used their desktop computer in the lobby to catch up on emails and chatted with... More 

Helpful?
Thank Jean C
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Jean C Thank you for your recent comments regarding the Best Western – St. Charles, Illinois. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. We take pride in our level of service and it is truly... More 

New Smyrna Beach, Florida
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great little hotel. Very clean room. Wonderful free breakfast, great variety, cooked fresh from real ingredients. Friendly and helpful staff. The room and the bed were comfortable. Convenient to anyplace in Saint Charles.

Helpful?
Thank CalTheRebel
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

CalTheRebel Thank you for your review and feedback on what you enjoyed about your last visit to the Best Western – St. Charles. I am delighted to hear you had a pleasant stay, thank you very much for your positive feedback. We appreciate you taking the time to compliment us on the clean guest rooms, comfortable bed, and it is... More 

Lawrenceburg, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The staff are very helpful and customer friendly. The hotel room was very clean and comfortable. The breakfast was a good choice of items, all very tasty. the location was very convenient to downtown and the convention center and local restaurants.

Review collected in partnership with Best Western

Helpful?
Thank Danny W
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Danny W, Thank you for your recent comments regarding the Best Western-St. Charles, Illinois. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. Thank you for the compliment regarding our breakfast choices. We take pride in our level of service and I will be sure to share your comments with the... More 

Palmetto, Florida
2 reviews
5 of 5 stars Reviewed June 22, 2016

We stayed at this Best Western for 9 nights at the end of May while we were waiting for our Grandson to be born. We originally had only booked for 5 nights, but had to add an additional 4 nights because our Grandson wasn't quite ready to come out yet! We travel all the time, and this property had one... More 

Review collected in partnership with Best Western

Helpful?
Thank Arlene T
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Arlene T, We are extremely happy that you choose the Best Western – St. Charles, for your lodging needs while waiting for the Family’s Special Arrival. It was truly a delight to meet you and your family. I am delighted to hear you had a pleasant stay, thank you very much for your positive feedback. We appreciate you taking the... More 

Champaign-Urbana, Illinois
2 reviews
3 of 5 stars Reviewed June 21, 2016

I generally have much better service at Best Western than what I was treated here. the owner was initially condescending and refused the discount I should have received as a member of Best Western. I could smell smoke and the lights weren't blacked out by the shades that other Best Westerns usually have. overall, this is the worst Best Western... More 

Review collected in partnership with Best Western

Helpful?
Thank TravelingBerg
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

TravelingBerg, Thank you for your review. I would like to sincerely apologize for the inconvenience we might have caused you, during your stay with us. We are looking into any staffing issues we may have and will address them immediately. Our goal as always is to provide a great stay for our guests and that we failed you in that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
In addition to unbeatable value, and a great location at this St. Charles hotel, enjoy a complimentary local shuttle for groups of six rooms or more to the best the area has to offer. Explore historic downtown St. Charles. Shop to your heart's content at the Kane County Flea Market, Geneva Commons, Fox Valley Mall and Aurora Chicago Premium Outlets. Press your luck at Hollywood Casino in Aurora and Grand Victoria Casino in Elgin. Explore the Kane County Fairgrounds, Funway Entertainment Center and Pottawatomie Park. Attend special events, like the bi-annual Toy Show, Jukebox Show, annual Scarecrow Festival and more - all very popular with locals. Your St. Charles vacation experience is customizable to your interests when you stay at the BEST WESTERN Inn of St. Charles.After a full day out on the town, head back to this St. Charles BEST WESTERN for rest and relaxation. Each comfortable guest accommodation here offers complimentary high-speed Internet access, cable television with HBO(R), a microwave, refrigerator and all the comforts of home. Whirlpool rooms are also available upon request. Other amenities at this St. Charles hotel include complimentary Hot Breakfast with free newspaper each morning, plus a fitness center and an on-site outdoor heated Pool open seasonally. Please note there are no elevators at this hotel, so please request a downstairs room, if needed. ... more   less 

Additional Information about BEST WESTERN Inn of St. Charles

Address: 1635 E Main St, Saint Charles, IL 60174-2372
Location: United States > Illinois > Saint Charles
Price Range: $90 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Inn of St. Charles 2*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Hotwire, Priceline, Best Western + Iniative, Orbitz, Odigeo and Travelocity so you can book your BEST WESTERN Inn of St. Charles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Saint Charles
Saint Charles Best Western
Hotel Style:
#1 Best Value Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
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