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Holiday Inn Express & Suites Chicago West - St Charles

Traveler (18)
Room & Suite (18)
Video (1)

About

Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express & Suites, St Charles IL~a prime location near Du Page Airport and Downtown St. Charles. We provide comfortable guest rooms and suites with convenient amenities and services. All of our guest rooms have microwaves and refrigerators and 37" Flat Screen TVs. We are located within walking distance to numerous shopping and dining options. Our hotel's welcoming atmosphere and exceptional staff are certain to provide a great experience for business and leisure travelers.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Free parking
Breakfast included
Free High Speed Internet (WiFi)
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
158Reviews
37Photos
1Q+A
9Room tips
Traveler rating
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  • 35
  • 27
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  • 24
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Popular mentions
This place was a welcome respite on a road trip from Arizona back to Michigan. Stopped in Illinois on way back and had a very pleasant stay at the Holiday Inn Express & Suites Chicago West - St. Charles. The room was quiet, parking was well lit and handy to room, and moving
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As soon as I walked in I was greeted with a smile. Room was big clean and comfortable. Breakfast was great they have a pancake machine they are delicious. I stayed 3 nights got a great nights sleep every night. With in walking distance to restaurants and stores.
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Response from DarleneC903, Director of Sales at Holiday Inn Express & Suites Chicago West - St Charles
Responded Dec 12, 2018
Good morning Lila, Thank you for taking the time to tell us about your experience at Holiday Inn Express CHICAGO WEST - ST CHARLES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Have a wonderful day, Darlene
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Close to restaurants, new beds, pleasant breakfast,small and intimate. Sufficient amenities and great showers. The facility has been completely refurbished recently. They may need to hire a few more staff for evenings and after hours for maintenance add housekeeping shuts down
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Response from DarleneC903, Director of Sales at Holiday Inn Express & Suites Chicago West - St Charles
Responded Sep 11, 2018
Dear Catmacb, Thank you for taking the time to tell us about your experience at Holiday Inn Express CHICAGO WEST - ST CHARLES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 630-587-6564 x 152 or sales.hiestcharles@gmail.com. Sincerely, Darlene Caruso Director of Sales 630-587-6564 x 152 sales.hiestcharles@gmail.com
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The Tripadvisor site ad has it wrong. This hotel does NOT accept pets. This was personally verified at the front desk. They were very nice and apologetic about it, but save yourself some disappointment. No pets.
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The hotel is in a great central location near a lot of interesting towns, a wide variety of restaurants, and about 45 minutes or so from an outlet mall. The hotel offers a complimentary breakfast. The room was we stayed in did show a bit of wear, particularly on the blinds and
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Photo provided by managementHoliday Inn Express & Suites Chicago West - St Charles
Our Standard 2 Queen Bed Room
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1234
Sorry but I don't know if there is a washer/dryer. Maybe you can call the hotel and ask. Also ask if they are done with their construction
0 votes
"The ice machine is near the elevators and it is not quiet."
"Everywhere in Hotel was clean well-lit"
"stay away until the construction is completed"
"Don't stay here"
"I had room 233 which was more than decent. It had a king bed, a pull out sofa and two 37" TV's."
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12
PRICE RANGE
$94 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites by carlson, st. charles hotel saint charlescountry inn and suites by carlson, st. charlescountry inn saint charlessaint charles country inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, St. Charles
LOCATION
United StatesIllinoisSaint Charles
NUMBER OF ROOMS
83
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