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Hilton Garden Inn St. Charles

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Hilton Garden Inn St. Charles
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376 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Costa Mesa, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had to switch hotels at the last minute. Hilton Garden Inn was in the perfect location, had great reviews and was very reasonably priced, so we booked the room. We were so pleased with the accommodations, amenities, and the friendly staff. I am definitely seeking Hilton Garden Inn for future travel needs.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Julie N
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for allowing us to save the day for you on your recent travels to St Charles. We appreciate you! We hope you consider us again in the near future. More 

Palatine, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I absolutely love this hotel. I participate in a pole dancing compeition that takes place at the Mega Center across the street, and I stay here every year. The Pheasant Run Resort is right next to the Mega Center and still I'd rather stay at the Hilton Garden Inn. The cleanliness is impeccable, and the staff are so friendly and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lauren O
Oblong, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

We stayed in the King Corner Suite. The room was very clean and spacious. The pool was nice and the staff was very accommodating. The breakfast buffet was a little expensive for what you get, but there are a ton of places to eat and shop in the area. Overall, great stay and will stay again!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Holly H
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

We can NOT wait to welcome you back! More 

Saint Paul, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago NEW

Have stayed here before for a conference/training. Nicer after remodel. Conveint to business meeting restaurants, etc. Quiet patio area for glass of wine and unwinding. Planning sales meeting in October and this hotel will be at the top of the list of recommendations.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jayk2
Detroit, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

Dance nationals. Stayed 4 days. Was accommodated for room change. Fridge was not working but was fixed. One of the treadmills was malfunctioning. Overall great trip and good experience. Staff was helpful and accommodating.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 439natalyal
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for taking time to post your review. We are happy our team was able to provide you with a great experience. We hope your travels bring you back to our area soon. More 

Tampa, Florida
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel appeared to be recently remodeled and was very nice in appearance. Our room had coffee for only one person each day and there were two of us. Bathtub sides are very high and the tub was dangerously slippery.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 633Carol
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

We appreciate your business. We are always happy to provide additional coffee or anything you need throughout your stay, so please know our team is there to assist you with a quick phone call down to the front desk. We hope to see you back soon. More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Your hotel is a bit out dated and needs major improvements. Here's my list of why: 1. You cleaning staff should be able to speak and understand complete English. I should not have to wait form someone who speaks both languages to communicate my needs while in the hallway. 2. Your room entry key system is poor. We had to... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank F5508HWsharonc
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for your comments. We appreciate your comments and will address these with our team, so we do a better job providing an exceptional experience for al of our guest. We invite you back in the future, so we can wow you. More 

Warsaw, Poland
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Comfortable bed, clean room, nice ammenities as coffee maker, hairdryer, and nice cosmetics pack. Small pool and hot tub. Smooth check-in and check-out. The negative for me was that my room was on 2nd floor and there were noisy airconditioner's fans outside. Generally, excluding this con it is recommended to go there.

Review collected in partnership with Deutsche Telekom

Helpful?
Thank Piotr G
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

We are happy you chose us for your recent visit. We also appreciate the recommendation to others as well. Thank you for your business. More 

Joshua Tree, California
Level Contributor
405 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was well laid out, plenty of parking, big rooms and huge bathtub. however, when I checked in the woman behind the desk was not a proper representative of the Hilton chain.Firstly, was not recognized as a Gold member, no mention of free breakfast, but I asked to change my room upon arrival when checking in. I was told they... More 

Helpful?
Thank srimanone
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for being Hilton loyal and a GOLD member. We are very sorry you did not receive the level of service you expect as a Hilton guest. We will address this to ensure we do a better job in customer service. We hope you still return and allow us to exceed your expectations! More 

Freehold, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed here before and plan to stay here again. The rooms are very clean as is the lobby. The desk staff is very friendly. They offer the purchase of meals, and there is a nice little hamburger/custard establishment within walking distance. It is convenient to downtown. Though I did not use the pool and other facilities I did... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nadean S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn St. Charles

Address: 4070 East Main Street, Saint Charles, IL 60174
Location: United States > Illinois > Saint Charles
Price Range: $111 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Charles 3*
Number of rooms: 120
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Also Known As:
Hilton Garden Inn St. Charles Hotel Saint Charles
Hilton Saint Charles
Saint Charles Hilton
Hilton Garden Inn Saint Charles
Hotel Style:
#1 Business Hotel in Saint Charles
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#4 Romantic Hotel in Saint Charles
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