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Hilton Garden Inn St. Charles

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Hilton Garden Inn St. Charles
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397 Reviews from our TripAdvisor Community

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Showing 393: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW

What a nice Garden Inn! Convenient to both St. Charles and Geneva! We were there for a family wedding. We had six rooms and many different age groups with family attending from around the country! The hotel was full yet the staff was always friendly and accomodating! Breakfast was excellent, service was great! Amenities such as the pool and fitness... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank louannk663
Mequon, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The location is the best feature to this hotel and perhaps a good choice if you're on a business trip. It is comparable to a Country Inn and Suites, not a true Hilton hotel. Family trip? Stay somewhere else and request a room on the 3rd floor! The walls and floors are thin, the beds were okay, and the pool... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Monica W
Saint Cloud, Minnesota, United States
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The Hilton Garden Inn is a very nice hotel. Stayed 4 nights for work. Good location, great check in. The bed was very hard. It was adjustable which I found out second night, but still hard. My biggest issue is the hotel was 20 dollars a night more then other local places and then breakfast was 12 dollars extra. I... More 

Helpful?
Thank David B
Sycamore, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay, celebrating our 26th Anniversary. Beautiful room with whirlpool. The breakfast was very good and plenty of food. I would definitely recommend this Hotel to my friends and family. Thanks.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank heidic872
1 review
5 of 5 stars Reviewed 1 week ago

Very clean hotel and excellent staff! Rooms were ready as promised and the digital check in was excellent. Location to our activities was very good as well. We will definitely stay here again on our next visit.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William F
Minneapolis, MN, United States
1 review
1 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Garden Inn with my significant other and with extremely dissatisfied. We checked in later in the evening and what we noticed right away was the front desk agent was watching tv. The process was fast and simple. She stated about Breakfast in the morning when we asked if it was complimentary she would not answer... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chelsey W
Chicago, Illinois
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Much as I hate to post anything negative, I am a frequent visitor to Hilton Garden Inns and this does not compare favorably. While I had a very nice conversation with the front desk prior to my arrival, our check-in reception was blah, lukewarm and we were ignored completely on morning checkout I had to ask all over the place... More 

Helpful?
Thank Lisa D
Atlanta, Georgia
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed there for a couple of nights last week and was happy with my stay. The lobby and breakfast are real nice and seemed to be updated. The room in the other hand was about dated. The wallpaper in the bathroom was coming off. I will stay there again. Plenty of parking on either side of the hotel with restaurants,... More 

Helpful?
Thank Mavrosgatos
San Tan Valley, Arizona
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After getting points credited back to me from my stay at the Hilton Garden Inn in Indianapolis, I used the points to visit my Dad in Illinois. Upon checking in, the lady at the front desk told us we could park on either side of the building for easy access to our room. That information however, was incorrect. Our room... More 

Helpful?
Thank Kathryn B
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for using your HH points to stay at our property. We are sorry we did not meet your expectations. Our goal is to always provide a great experience for our guest from arrival to departure. We hope your future travels meet your expectations. More 

Peoria, IL, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

A superior Garden Inn in a desirable area. Despite our reserved room not being ready when we arrived, we were given a smaller room for a reduced rate. The staff was courteous. The location of this hotel is in the upscale town of St. Charles.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard R
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn St. Charles

Address: 4070 E Main St, Saint Charles, IL 60174-5202
Location: United States > Illinois > Saint Charles
Price Range: $121 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Charles 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Charles Hotel Saint Charles
Hilton Saint Charles
Saint Charles Hilton
Hilton Garden Inn Saint Charles
Hotel Style:
#1 Green Hotel in Saint Charles
#1 Business Hotel in Saint Charles
#4 Romantic Hotel in Saint Charles
#4 Family Hotel in Saint Charles
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