We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 11 hotels in Saint Charles

Fairfield Inn & Suites Chicago St. Charles

231 reviews
Save
Traveler (14)
Room & Suite (17)
Dining (1)
Overview
  • Excellent69%
  • Very good20%
  • Average6%
  • Poor3%
  • Terrible2%
Travelers talk about
“front desk”(38 reviews)
“randall road”(4 reviews)
“wedding weekend”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Chicago St. Charles
Special Offer: Book Direct for Less!
Hotel deals
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from $85.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Saint Charles hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "31b39ba4148e41bbb3594da8d5e61876", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":224046,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[121566150],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":85,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"31b39ba4148e41bbb3594da8d5e61876","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":85,"lowestMetaPrice":85,"additionalPartner":false,"highestMetaPriceDisplay":85,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":85,"lowestMetaPrice":85,"highestMetaPriceDisplay":85,"hotelName":"Fairfield Inn & Suites Chicago St. Charles","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMxYjM5YmE0MTQ4ZTQxYmJiMzU5NGRhOGQ1ZTYxODc2IiwiQUlLIjoiOWZiMDY4MjM4YjkzNGVlMzk5ZjEwMjM0ZGMwNjg3N2QifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "12/24/2017", "checkOut": "12/25/2017", "lowestPrice": "$85", "hasDates": true, "hacComplete": false, "contentIdMappings": {"121566150":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (231)Write a Review
There are newer reviews for Fairfield Inn & Suites Chicago St. Charles
See the most recent reviews
Filter reviews
230 results
Traveler rating
157
47
13
7
6
Traveler type
Time of year
LanguageEnglish
157
47
13
7
6
Show reviews that mention
All reviewsfront deskrandall roadwedding weekendwould highly recommend this hotelhome away from homeworkout roomclean roomskane countylocation is greatshort drivepool and hot tubchicago areafresh fruithotel roomjacquigenevast
FilterEnglish
Updating list...
51 - 55 of 230 reviews
Reviewed December 15, 2016 via mobile

Friendly . Great place to stay at ! Taylor and jacqui I'll never forget their smiles. Very helpful and sweet. They always have cookies and coffee ready all the time GOOD JOB! Keep it up!👍🏾 Next time I come to Chicago area I will stay...More

Thank MrSoto73
Response from Scott C, General Manager at Fairfield Inn & Suites Chicago St. CharlesResponded December 16, 2016

Thank you so much for taking the time to review our property. We take great pride in servicing our guests and exceeding their expectations all with a smile. I am so pleased to hear that Taylor and Jacqui did just that for you during your...More

Reviewed December 14, 2016

Dakota was at the front desk when I checked in and was very accommodating. Answered question I had of the area, gave me advice of topics I asked. I liked the room cleanliness. I deducted 1 star because of the internet speed. I had a...More

Thank Jarrod M
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded December 16, 2016

I am very pleased to hear that as a new associate that Dakota has already started to encompass our core values and was able to give you advise and answer your questions about our facility. I am however sad to hear that our internet connection...More

Reviewed December 14, 2016

I travel often and always stay at a Marriott as a Platinum member. I must say that Jacqui's customer service was second to none. She made me feel comfortable from the moment I walked in. I very much appreciated her friendliness and willingness to accommodate...More

Thank Dan P
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded December 15, 2016

Dear Dan P, Thank you for the outstanding review of the Fairfield Inn. Jacqui does an absolutely wonderful job and as you said her hospitality is second to none. Everyone at the Fairfield Inn tries to make each guest stay home away from home and...More

Reviewed December 14, 2016

We were here for a dark event, but the staff here was very accomadating and warm. Especially Jacqui...she was phenomenal! From the rooms to the facilities, i.e. fitness center, pool, hot tub, lobby area...it was all A+...when we visit in the future, we will definitely...More

Thank frjones83
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded December 15, 2016

Dear frjones83, Thank you for the glowing review of our property. Jacqui as you said is absolutely phenomenal, I'm pleased to hear her hospitality was a bright spot during your trip. We look forward to seeing you again whenever your travel needs bring you to...More

Reviewed December 10, 2016

I had an enjoyable stay at the hotel. The service is outstanding! I forgot a necklace in the room and they called my house and sent it to me in GA! Thank you!! Thank you to all the personnel and especially Kim Nickels.More

Thank Lisa S
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded December 13, 2016

Dear Lisa S, Thank you for the wonderful review. Our wonderful housekeeping team noticed your necklace still placed in the room and immediately brought it to our attention. Very pleased to hear you received it and hope to see you again in the near future....More

PreviousNext
191011121346
Add Photo Photos
Traveler (14)
Room & Suite (17)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (12)
Bathroom (6)
Business Center & Event Rooms (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Tennis Court
Indoor pool
Details
Price range
$93 - $197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$93 - $197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite