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Sheraton Suites Chicago O'Hare

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6501 Mannheim Road, Rosemont, IL 60018
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (206)
Room & Suite (29)
Dining (14)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Suites Chicago O'Hare
Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 19 hotels in Rosemont
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Sheraton Suites Chicago O'Hare is a conveniently located hotel in Rosemont, Illinois set just moments from Chicago O'Hare International Airport. Free shuttle service and park and fly packages are available at our all-suite hotel. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby.
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Full view
Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Seating area
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Hotel links
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Popular mentions
PopeFracis wrote a review Jul 2020
Philadelphia, Pennsylvania170 contributions11 helpful votes
This was a nice hotel. Not to far from the airport. The airport shuttle was available on request. The room was big. Separate sitting and sleeping areas. Comfortable bed with flat pillows but you can just use two. Stand alone shower and a multi setting shower head. Not the greatest water pressure though. There’s stores and restaurants within walking distance. The gym looked big. I got in rather late though so I didn’t get a chance to use it. Part of the hotel is under construction but it didn’t interrupt my stay at all.
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Date of stay: July 2020Trip type: Traveled on business
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Michael B wrote a review Jul 2020
Pittsburgh, Pennsylvania33 contributions40 helpful votes
For the record I am a high status Marriott elite member and travel a lot. And I don't seem to stay at too many Sheraton properties. I am currently checked in here and let me be clear, ignore the previous negative review(there is NO bad smell at all)!! This hotel is wonderful and so are the hard working staff! Yes it is currently a different atmosphere in the height of Covid19. There aren't nearly as many travelers and it definitely takes some getting used to. The Sheraton Suites Chicago O'Hare though makes you feel welcome the moment you check in. I can't remember a hotel stay in a long time where I received so many smiles. Friendly and attentive describes all of them. Leah at the front desk has really gone above and beyond. Need extra towels? She brings them up. Need some utensils? Leah's there again. I call her a rock star and I mean every word. Jerri is also at the front desk and just has a welcoming personality. Braulio at the desk has been really helpful when i am getting packages delivered and just fun to talk to(Actually everyone there is). Oscar i have only recently met but definitely is friendly too and very professional. John the director of engineering is so darn down to earth and will help get any maintenance problem addressed right away. Had an early tv issue and John was invaluable in getting it fixed. His awesome personality is infectious. And yes, they all wear masks. The 2 top mgrs are Brandon who has really been helpful to me if I need something and super nice. And the GM's name is Russell who is probably 1 of the top 3 GM's I have ever met and gotten to know. He puts his heart and soul into this hotel and it shows. And with Covid there are of course things that are now different like no restaurant and limited staff at times. So you see Russell doing everything from answering phones at times to his GM work. And everything in-between. He is a damn good GM trust me and I enjoy speaking with him. As for the hotel itself, there is definitely some construction but it's on and off. If you are in the room you can't hear any of it. I can't wait to see the end result. The rooms are nice imo, the tv's are huge. 55 inches with HD. Lots of channels and 4 HBO's. Plus there are streaming services available on the TV like Netflix and HBO and Youtube. This hotel is made up of suites and my room is really big and spacious. Fitness Center is really big and well-equipped. Restaurant isn't open but they have a limited menu to choose from most days. And because of Covid the Club lounge isn't yet open. Look the bottom line for me is this: I will be at this hotel for awhile yet and am really glad I'm here. The location is nice, lots of nearby restaurants and stores, near the airport but not close enough to hear the planes, and a truly awesome staff. i would highly recommend this hotel to anyone and will definitely keep coming back.
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Date of stay: July 2020
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snap321 wrote a review Jun 2020
Farmington, Connecticut3 contributions
I have been traveling on business for over 20 years and this place is last on my list. To start the room smelled terrible. So bad that I needed to open the door and window to air it out. Not sure if it was the carpets or the plumbing. Plugged in my phone in the handy USB charger on the night stand to charge my now dead phone. Returned 35min later only to discover that it was not charging. The flashing clock next to it should have been a clue that the outlet it was plugged into was not working. Bed was comfortable but the ungodly sound of the maid banging the edge of the card on the door at 9:30AM even though I had a 2:30PM check out scheduled, was not a welcoming good morning! I realize there is a Pandemic going on but I do not see that as a reason to let the hotel go. Considering there were a total of 5 guests in the hotel (which I realized why at this point) I was a little surprised when the maid asked me if I wanted the room cleaned. I was not surprised when the front desk receptionist did not ask me about my stay when I was leaving since I asked her earlier that morning why they were banging on my door when I had a late checkout. Not even a bottle of water! Management needs to take a hard look at this place.
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Date of stay: June 2020Trip type: Traveled on business
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Response from Trip34923077438, Front Office Manager at Sheraton Suites Chicago O'Hare
Responded Jun 30, 2020
We do apologize for your recent experience. We take these comments seriously and will work on improving them for your next stay
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DarcyA89 wrote a review Feb 2020
Orlando, Florida90 contributions13 helpful votes
I stay in this hotel frequently for work travel & love this place! They are currently getting a facelift, but don't let that scare you away! From friendly faces on the airport shuttle like Ray, Danny, Margarita, Lou and others to the wonderful front desk staff of Narda, Brenda, Braulio, Brandon, Carol , Russell , Kevin, Leah, Johan and MANY more -- you will get amazing service! The beds are super comfy and the rooms are recently updated and give you a nice space to stay or work. Myrick's -the bar/restaurant and lounge have nice food and service + are staffed with fun people like Christina, Mario, Jim, Anna & Rosa who will make you feel right at home and well fed. Clearly, this place is filled with WONDERFUL people ( and I hate that I probably missed some good ones) -- which makes a BIG difference if you are on the road a lot -- or even a little! It is a nice place to call a home away from home! If you can't tell , I am a super fan -- but it is because of some INCREDIBLE SERVICE!
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Date of stay: February 2020
Location
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Trip type: Traveled on business
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Response from Cruiser742599, Front Office Manager at Sheraton Suites Chicago O'Hare
Responded Feb 29, 2020
Thank You for taking the time to tell us about your experience with us. We are glad to hear you enjoyed your time with us. We hope to see you again soon!
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BeckyWacky wrote a review Feb 2020
Ponce, Puerto Rico2 contributions
I traveled to Chicago for business purposes in January and February, staying at the Sheraton Suites both times. From the Puertorrican shuttle driver to the housekeeping personnel, all of them were very kind. Narda Zapata and her Puertorrican front desk co-worker always welcome me with a smile and willing to help with any questions, issues and directions. Thank you all!
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Date of stay: February 2020Trip type: Traveled on business
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Response from Cruiser742599, Front Office Manager at Sheraton Suites Chicago O'Hare
Responded Feb 29, 2020
Thank You for taking the time to tell us about your experience with us. We are glad to hear you enjoyed your time with us. We hope to see you again soon!
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Previous
PRICE RANGE
$107 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton rosemont, rosemont sheraton
LOCATION
United StatesIllinoisRosemont
NUMBER OF ROOMS
297
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Frequently Asked Questions about Sheraton Suites Chicago O'Hare
Which popular attractions are close to Sheraton Suites Chicago O'Hare?
Nearby attractions include Wolff's Flea Market (0.6 miles), Allstate Arena (0.6 miles), and Shoeless Joe's Ale House & Grille (0.1 miles).
What are some of the property amenities at Sheraton Suites Chicago O'Hare?
Some of the more popular amenities offered include an on-site restaurant, a fitness center, and breakfast buffet.
Which room amenities are available at Sheraton Suites Chicago O'Hare?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Suites Chicago O'Hare?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Sheraton Suites Chicago O'Hare?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Suites Chicago O'Hare?
Conveniently located restaurants include Harry Caray's Italian Steakhouse, Cafe la Cave, and Maharaja.
Are there opportunities to exercise at Sheraton Suites Chicago O'Hare?
Yes, guests have access to a fitness center during their stay.
Does Sheraton Suites Chicago O'Hare have an airport shuttle?
Yes, Sheraton Suites Chicago O'Hare offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Suites Chicago O'Hare?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Suites Chicago O'Hare?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Suites Chicago O'Hare offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.