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Sheraton Chicago O'Hare Hotel

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657 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Greenville, Indiana
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is close to O'Hare and has a free shuttle to the airport. Rooms were very nice and had everything but a microwave for our convenience. Staff was friendly and helpful. They serve food and drinks at the hotel and are near several other restaurants. Shuttle driver was very nice.

Thank rdvance
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at this hotel during a long layover coming back from Beijing. The bed was really comfortable and the suite was a nice size. The shower had plenty of hot water, and the room was surprisingly quiet considering that there was a noisy conference going on downstairs and planes taking off every few minutes. There's a restaurant on the... More 

Thank Walnut8993
London, United Kingdom
Level Contributor
77 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here on the last night of our trip and were somewhat concerned given that our first night O'Hare hotel, which was nearby, had been very noisy. As soon as we stepped through the doors we knew this hotel was significantly better. The front desk staff member who checked us in was attentive and helpful and after some discussion... More 

Thank Holidaydad55
New Jersey
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

All the rooms open up onto a walkway overlooking an inner atrium with the restaurant on the ground floor and creates a very noisy echo chamber of clanking dishes and people talking if you are in the living room part of your room. You don't hear the noise in the bedrooms. The rooms are clean and large, but small bathroom.... More 

Thank SusanAdventure
California - USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was responsible for scheduling a meeting room, food and snacks, and sleeping rooms for a small group. This kind of planning is out of my normal routine, so there were many things I thought needed to be taken into consideration. The hotel is very close to O"hare airport so it is easy for their shuttles to circulate frequently. The... More 

Thank drchocolate
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear drchocolate, Thank you very much for taking the time to share your wonderful note. It made my day! I am so happy to read that the team you mentioned exceeded your expectations. We all look forward to welcoming you back. Best regards, Paul C More 

Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed here several times and would like to share my opinion regarding the room, service and food quality at this hotel: - This hotel is quite old, the room/suite was very spacious, however it was very outdated. There was annoying noise in the bathroom probably because of the old fan that really bothered the quality of my sleep. -... More 

Thank niceangel888
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear niceangel888, On behalf of the entire team, please accept my sincere apologies for not being able to exceed your expectations. I will follow up with the leadership team to share your very important feedback. Very best, Paul C More 

Honolulu, Hawaii
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Had a good stay here. Only issue was I had to call for a shuttle after waiting for half an hour at the international terminal and not seeing a hotel shuttle during that time. Restaurant options in the area are kind of limited so we ate at the hotel. Food was decent. No pool. Across the street from enterprise rental... More 

Thank Jeremy K
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Jeremy K, Thank you for your note. I am sorry to read that you were left waiting at the International Terminal. Our shuttle service picks up from the Bus Shuttle Center on a regular schedule but unfortunately International terminals are on call basis. I am happy that you were able to experience the food in Myrick's . Very best,... More 

Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Had a challenging experience at the hotel. While that can happen, the manager was quick to respond but ultimately did nothing. Lot a talk and no action. There are plenty of other hotels in the Rosemont area. I'm Platinum with Starwood but have elected to not stay at this hotel.

1 Thank AtlBruin
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear AtlBruin, I am terribly sorry that your feedback was not resolved. I would be very interested in connecting with you. Please let me know how to best do so. Very best, Paul C More 

Jefferson, Ohio
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms were very spacious and comfortable. Club room access is a most for a breakfast spread and snacks all day. Had a conference and it was always nice to pop up to the club room for a snack. Entire hotel was very clean and well maintained.

Thank jermarch
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear jermarch I really appreciate the time you took to share your feedback. Thank you. Very best, Paul C More 

Elk Grove Village, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I always stay here when I have the chance. The staff is great and always remembers be. Rooms are great and beds are terrific. I tried a few new things on their menu in the restaurant. I really enjoyed everything especially the Po Boy sandwich and the onion soup. The food is always good...as good as any outside restaurant. I... More 

Thank Amy P
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Amy P, I am so happy that you had a chance to try the new Po Boy! It is quickly becoming a #1 seller. We all look forward to serving you again. Very best, Paul C More 

Questions? Get answers from hotel staff and past guests. Ask a question

112 photos of this hotel

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Room/Suite (34)
Bathroom (5)
Family/Play Areas (1)
Dining (6)
Hotel & Grounds (15)
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Management photos: Courtesy of the property manager

All Management Photos (11)
Room/Suite (5)
Hotel & Grounds (2)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Chicago O'Hare Airport Hotel is in Rosemont, IL. Free shuttle service and park and fly packages are available. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby. ... more   less 

Additional Information about Sheraton Chicago O'Hare Hotel

Address: 6501 North Mannheim Road, Rosemont, IL 60018
Location: United States > Illinois > Rosemont
Price Range: $123 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chicago O'Hare Hotel 3.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Sheraton Rosemont
Rosemont Sheraton
Hotel Style:
#5 Romantic Hotel in Rosemont
#8 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
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