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Hyatt Rosemont

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#12 of 18 Hotels in Rosemont
Certificate of Excellence
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Hyatt Rosemont
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458 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel is great for business travelers. Hotel shuttle runs every 30min and picks up outside door 1. Look for the van with the pink stripe. Wifi is complementary. Food is just ok. Couple places to eat within walking distance and a casino across the street. Friendly staff and comfortable rooms.

Helpful?
Thank travel-bug313
Kalamazoo, MI
Level Contributor
93 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago

I really only have one issue with this hotel and that's the fact that when I walked into it it smells damp like an old wet dog I find it hard to believe that management and the staff isn't aware of this and I'm not sure why they're not doing something about it other than that hotels in a great... More 

Helpful?
Thank Donnie3217
Pinconning, Michigan
Level Contributor
360 reviews
235 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I wasn't supposed to stay the night in Chicago, and then my flight got delayed. After issues with an airline, I decided to book my own room, and booked this via Hotwire. I may have waited a bit for the shuttle, but then got to the hotel. The front desk staff was friendly, and the room was clean and comfortable.... More 

Helpful?
Thank gittinsj
Saint Louis, Missouri
1 review
2 of 5 stars Reviewed 2 weeks ago

Worse room service, no bed sheet changing , no new shampoo or conditioner and soap in the bathroom . Few very low quality towels. Desk service when checking in was good when leaving nobody cared. Parking is not good either

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 510zulfiqara
HyattGuestRelations, Guest Relations Associate at Hyatt Rosemont, responded to this review

Dear 510zulfiqara, I'm so sorry to hear of the issues experience during your previous stay. We strive to provide excellent service and make sure every stay is as enjoyable as possible. We are disappointed to learn about your situation and have addressed it with hotel management. I hope you will give us another opportunity on your next travel. Sincerely, Paul... More 

Mahwah, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The crew is fantastic. Overflowing with smiles and customer service. What a memorable stay. We had dealings with people in every department as we were 50 in our group and it was a huge success. Recommend for all! Ideal location as well, 6 minutes from O’Hare and walkable to all restaurants and shopping.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Jeff A
HyattGuestRelations, Guest Relations Associate at Hyatt Rosemont, responded to this review

Dear Jeff A, Thank you so much for your review. I'm pleased to hear that the efforts made by all members of our staff made a lasting impression. I'm glad you also enjoyed the location of our property to shopping and the local restaurants. Sincerely, Paul R. - Guest Relationis Associate More 

Dallas, Texas
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The rooms door did not work well , was always stuck and had problems with the door key. The staff was good and nice. Close to a casino In the area if you are interested. Close by is also fashion mall of Chicago incase you wanna shop or mb park a mile away where you can spend a nice evening... More 

Helpful?
Thank Nav30
Dallas, Texas
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights in late August while visiting family. Hyatt Rosemont is in a great location close to o'Hare and easy access to highways in any direction. Plenty of good restaurants nearby. Big plus was free parking for guests. Hotel was clean with minimal noise noticeable from the airport. Only complaint we had was the bedding -... More 

Helpful?
Thank sailon888
Munising, Michigan
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great shuttle service to and from O'Hare. Close to airport but with all the amenities. Front desk staff are very helpful and scheduling shuttle service etc.....Rooms are clean comfortable and most importantly quiet!

Helpful?
Thank laanjo65
Wabash, Indiana
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I was pleased with hotel. Not overly impressed, but friendly staff, comfortable bed. My concern was my room windows were unlocked and one was open and I didn't notice until my first morning. There was a roof outside my window. Lesson learned, always check Windows as soon as you check in!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Mindy S
Scott-HyattRosemont, General Manager at Hyatt Rosemont, responded to this review

Thank you for taking the time to review the hotel. I will be sure to pass along your comments to housekeeping to double check the windows. Thanks for acknowledging the staff and comfort of the bed. We hope you visit us again when you are in the area. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I visited this hotel with a friend we were delighted when the hotel let us check in early (8am) very early I know! Wonderful. Our room was cleaned and towels refreshed daily. We did go downtown a couple of times during our stay and we simply took the hotel shuttle to O'Hare then continued on the train downtown blue line.... More 

Helpful?
Thank regina b
Scott-HyattRosemont, General Manager at Hyatt Rosemont, responded to this review

Thanks for the great review. I am glad you enjoyed your stay at the Hyatt Rosemont. I will share your comments with our staff. We hope to serve you again soon. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Upscale hotel featuring five suites, full service restaurant, contemporary decor with state of the art wiring ideal for the business traveler. Easy access to downtown Chicago via public transportation and expressways. Business center services available along with a concierge desk on-site. ... more   less 

Additional Information about Hyatt Rosemont

Address: 6350 N River Rd, Rosemont, IL 60018-4207
Location: United States > Illinois > Rosemont
Price Range: $121 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Rosemont 3.5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Hotwire, Orbitz, TripOnline SA, Hyatt Hotels Corporation, Odigeo and Travelocity so you can book your Hyatt Rosemont reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Rosemont Hotel Rosemont
Rosemont Hyatt
Hotel Style:
#3 Romantic Hotel in Rosemont
#10 Business Hotel in Rosemont
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