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Crowne Plaza Chicago O'Hare

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928 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Chicago O'Hare
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Showing 863: English reviews
Columbus, Ohio
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here due to the proximity to where our daughter would be attending a concert. You really can't get closer to the Rosemont! It was nice to be able to see the venue from our window. (Although if we'd been on the other side we would have been able to see the MB Financial Park fireworks, but that's not... More 

Helpful?
Thank tlr1984
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear tlr1984, Thank you for take a moment to share your recent stay experience. I am glad to learn that you had great stay with us. Thank you for sharing that hotel provides high quality accommodations and that we are just a short walk from MB Financial Park and directly across from Rosemont Theater and Chicago Fashion Outlet Mall. We... More 

MOBILE
Level Contributor
116 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this property June 23-27 2016 room 810. Pleasant room w/ fridge. Property has pay parking, close to Kennedy Exp , I-294 toll road, and "L" train into O'Hare and downtown Chicago. All staff was professional and helpful, esp front desk. My group had breakfast each AM with a good selection. Hotel has a restaurant with a quick... More 

Helpful?
Thank WorldwideTee
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear WorldwideTee, Thank you for posting a review about your recent stay with us. I am happy to learn that you had a great stay with us. It is great to know that our service and our accommodations have met your expectations. We appreciate your business and looking forward to welcoming you back when in the area. Please do not... More 

Stephens City, Virginia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very nice. Close to airport and very nice swimming pool. The staff is very friendly. The bar is great. They provide free airport shuttle that is so convenient. I would like to stay there again.

Helpful?
Thank Sidhu1989
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Sidhu1989, Thank you for your feedback. It is great to learn that you had great stay during your Halloween trip to Chicago. Thank you for sharing that hotel was nice with friendly staff , nice swimming pool, and great bar. We appreciate your business and looking forward to your next visit. Please do not hesitate to contact me directly... More 

Saint Paul, Minnesota
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My friend and I stayed here since it was across the street from Rosemont Theatre. We were there for a concert. The check-in and check out process was quick and easy. Our room was on the 5th floor. There's free parking and it's about a 5 min walk or so from the Rosemont CTA station (blue line all the way... More 

Helpful?
1 Thank h3ro_me
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear h3ro_me, Thank you for taking a moment to share your experience from your recent stay with us. We are very pleased to learn that you had great stay with us and that our service and accommodations have met your expectations. We appreciate your business and looking forward to welcoming you back when in the area. Please do not hesitate... More 

Værløse
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a couple of nights. Lots of young people with there sports teams. The doors are not soundproof. The parking place is busy and you have to park far away from the entrance. Noisy aircondition in the room.

Helpful?
Thank Mumimor123
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Mumimor123, Thank you for your review. Your inputs are very important to us as we are always looking for the ways to improve our service. I'll be sure to share your feedback with our team and we'll work on improving so we could wow you when you come back. We appreciate your business and looking forward to welcoming you... More 

1 review
4 of 5 stars Reviewed June 23, 2016 via mobile

My nieces and I stayed 3 nights at the Crowne Plaza for the B.A.P. concert at the Rosemont Theatre. It was so convenient being right across the street and we happened to get a room on the 13th floor, facing the venue which was great! The walls were a little thin and I was disappointed that there wasn't a fan... More 

Helpful?
Thank Noemi P
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Noemi P, Thank you for taking a moment to share your stay experience with us. Thank you for sharing that our team was friendly and efficient and that our "Park for a penny" package provides great value. We appreciate your business and looking forward to your next visit. Please do not hesitate to contact me directly if you need... More 

Zurich, Switzerland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 23, 2016

When we arrived at the Airport O`Hare roughly at 8PM on 1st of May, we were waiting for the shuttle for more than one hour but it didn`t came, so we had to take a taxi which costed roughly 20.- USD. Mentioned this problem at the check in, but no compensation or any other action was taken. The Hotelbar was... More 

Helpful?
Thank Franz_Lingl
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Franz_Lingl, Thank you for your feedback. It is with great regret to learn that our courtesy shuttle was running late. The ongoing construction at the international terminal is causing a lot of confusion as the pick-up locations have been (temporarily) changed to 5-C. We are very sorry for all the inconvenience this has caused you. Please rest assured that... More 

Karachi, Pakistan
2 reviews
5 of 5 stars Reviewed June 20, 2016

Well, I had a lot of questions before I made this reservation but Mr. Zukic answered all my questions handmade the reservation process easy for me, Mary Garcia helped me with an early check in after my long flight. They were very considerate of the fact that I have my CS exam, gave me a room at quiet floor and... More 

Helpful?
Thank MSAMEED
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear MSAMEED, Thank you for taking a moment to share your stay experience with us. It is our goal here at the Crowne Plaza O'Hare to assist you any way possible so that you are successful in achieving your goals and I am very glad to hear that our team was able to do just that. T hank you for... More 

Brookfield, Wisconsin
Level Contributor
189 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 19, 2016

There are so many hotel choices near O'Hare. We stayed here and used the park and stay and fly option. The room was very good and the staff were friendly. The shuttle was efficient and parking was easy. The hotel is a good example of a Crowne Plaza. Lots of amenities and well appointed. I also had a couple of... More 

Helpful?
Thank anonymous-john
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear anonymous-john, We greatly appreciate your feedback. It is great to learn that you had great experience with our park sleep and fly package. Thank you for sharing that our rooms are very good and our staff friendly. Thank you for your business. We are looking forward to your next visit. Please do not hesitate to contact me directly if... More 

Arlington, Virginia
Level Contributor
128 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 17, 2016

My first thought when I walked into the hotel was "dingy" and going up to my 10th floor room confirmed that. My room smelled fine, but the hallways had a dingy, old-smoke scent to them. My room was smoke-free; I'm not sure if the entire hotel was smoke-free or not. I went to turn on the bedside lamp and it... More 

Helpful?
Thank betterinblack
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear betterinblack, Thank you for posting a review about your recent stay with us. I regret to learn that we have not wowed you this time. I'll be sure to share your feedback with our team and we'll work hard on improving so we could wow you when you come back next time. We appreciate your business and looking forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 

Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 North River Road, Rosemont, IL 60018
Location: United States > Illinois > Rosemont
Price Range: $131 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
Number of rooms: 503
Reservation Options:
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont
Hotel Style:
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
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