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Crowne Plaza Chicago O'Hare

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5440 North River Road, Rosemont, IL 60018
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926 Reviews from our TripAdvisor Community

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Showing 861: English reviews
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The room was spacious and very clean. The bed was super comfortable, I had no problem falling asleep. The location is fantastic. It's across the street from the convention center and the theater. About a block or two down is an outlet center. The staff was super friendly and helpful. I will stay there next summer when I go for... More 

Helpful?
Thank JMRichardson
Chorley, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Modern spacious accommodation with extensive facilities. The hotel is designed for business users and people using the Airport. It is located in Rosemont and operates a shuttle bus to O'Hare. It is a short walk to an excellent Entertainment Complex which includes restaurants, cinema and bars (including a brewery) and also a Designer Mall. Good Choice ahead or after flights... More 

Helpful?
Thank Roger B
Des Moines, Iowa
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The positive about this property is that you can park your car here for a week and shuttle to the airport. Convenient. The rest is just, eh. It's a huge, busy hotel that is worn from use. The arrival experience is uneventful, the room we stayed in was adequate, but in desperate need of updating. Peeling wallpaper, tiny bathroom dingy... More 

Helpful?
Thank Anne D
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Ian A, We greatly appreciate your feedback. I regret that we have not impressed you this time. I'll share your feedback with our team and we'll work on improving so we could wow you when you come back. Please do not hesitate to contact me directly if you need any assistance with your future reservations. Thank you for your... More 

Kwidzyn, Poland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I have stayed In Crowne Plaza In Europe and way better, reception area was poor, reception staff were ok, Room that was allocated was poor, i booked using my reward points And as only half the family arrived due to some reasons only needed 1 room was given a Room next to elevator, did not sleep due to noise, Would... More 

Helpful?
Thank Ian A
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Ian A, Thank you for taking a moment to share your stay experience. It is with great regret to learn that your stay was less than satisfactory. I'll be sure to share your feedback with our team and we'll work hard on improving so we could wow you when you come back next time. Please do not hesitate to... More 

Aurora, Indiana
Level Contributor
88 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We attended a convention here and we're very happy with the hotel. The staff is friendly and helpful. The rooms are big and clean. There are several dining options in the hotel and a lot within walking distance including a couple of surprisingly good ones in the outlet mall across the street. Parking can sometimes be a problem and they... More 

Helpful?
Thank Lisa G
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Lisa G, Thank you for taking a moment to share that you had a great stay with us. I am glad to learn that our service and our accommodations have met your expectations. It is great that you had some time to visit the Chicago Fashion Outlet Mall as it offers amazing shopping experience. We appreciate your business and... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for a weeknd at the crowne plaza. We booked in advance incase it was booked up. At first seemed to be higher priced than just showing up BUT ended up with dinner vouchers for $50. Few options right down from the lobby, was great. Our room was very nice, updated, clean, spacious! The hotel is near a ton of... More 

Helpful?
Thank Overthetopracin... O
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Overthetopracin... O Thank you for your 5-star review! It is great to know that you had great stay with us. Thank you for sharing that our rooms are very nice, updated, clean and spacious. We appreciate your business and would like to invite you back when in the area. Please do not hesitate to contact me directly if you... More 

Scotland
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for two nights on a flying visit to Chicago before setting off on route 66 to Los Angeles. If you are visiting Chicago itself then the hotel is a five minute walk to the Rosemont metro station and definitely the best way to travel as the hotel is about 17 miles from the city centre. The rooms are... More 

Helpful?
Thank Don9
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Don9, Thank you for taking a moment to post a review of your recent stay with us. Thank you for sharing that our rooms are modern, smart and spotless. I am glad you had some time to take the advantage of our indoor heated pool and fitness center. We greatly appreciate your business and looking forward to your next... More 

San Juan
Level Contributor
277 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel with good, clean and spacious room and bathroom. It must have been refurbished not long ago, or so it seems. The service is courteous and it has a decent bar. For the price, I would not think twice about it next time I need to stay near the airport. Plus, it has a shuttle to... More 

Helpful?
Thank GrandeSanJuan
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear GrandeSanJuan, We appreciate your feedback. It is great to learn that you had great experience with us. Thank you for sharing that we provide great value along with great service and great accommodations. We appreciate your business and looking forward to your next visit. Please do not hesitate to contact me directly if you need any assistance with your... More 

Columbus, Ohio
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here due to the proximity to where our daughter would be attending a concert. You really can't get closer to the Rosemont! It was nice to be able to see the venue from our window. (Although if we'd been on the other side we would have been able to see the MB Financial Park fireworks, but that's not... More 

Helpful?
Thank tlr1984
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear tlr1984, Thank you for take a moment to share your recent stay experience. I am glad to learn that you had great stay with us. Thank you for sharing that hotel provides high quality accommodations and that we are just a short walk from MB Financial Park and directly across from Rosemont Theater and Chicago Fashion Outlet Mall. We... More 

MOBILE
Level Contributor
115 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this property June 23-27 2016 room 810. Pleasant room w/ fridge. Property has pay parking, close to Kennedy Exp , I-294 toll road, and "L" train into O'Hare and downtown Chicago. All staff was professional and helpful, esp front desk. My group had breakfast each AM with a good selection. Hotel has a restaurant with a quick... More 

Helpful?
Thank WorldwideTee
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear WorldwideTee, Thank you for posting a review about your recent stay with us. I am happy to learn that you had a great stay with us. It is great to know that our service and our accommodations have met your expectations. We appreciate your business and looking forward to welcoming you back when in the area. Please do not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 

Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 North River Road, Rosemont, IL 60018
Location: United States > Illinois > Rosemont
Price Range: $132 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
Number of rooms: 503
Reservation Options:
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont
Hotel Style:
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
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