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BEST WESTERN at O'Hare

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10300 West Higgins Road, Rosemont, IL 60018
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271 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN at O'Hare
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Showing 244: English reviews
Eugene, Oregon
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 17, 2015

This Best Western is about one mile from O'Hare. The shuttle stop for all hotels is a short walk from the terminal although not very well marked. I asked and was directed to The shuttle stops. The shuttle arrived quickly (others had been waiting for the shuttle to Loews for an hour). The hotel looks worn out but was quite... More 

Helpful?
1 Thank Teresa D
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great review! We are conveniently located within minutes of O'Hare International. I'm pleased to hear you enjoyed your stay, come visit us again soon! More 

Level Contributor
4 reviews
1 of 5 stars Reviewed June 17, 2015 via mobile

It was well above what I have normally paid for a moderate property. We chose the property due to its proximity to the airport and an early morning flight, do not have a rental car or would not have stayed once we took a closer look at the room This is the worst location and the worst room I have... More 

Helpful?
Thank Nani W
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. Please accept our apologies for your stay. Our property is currently undergoing extensive renovations to better our guest experience. I am pleased to hear our staff was accommodating during your stay. Again, please accept our apologies. More 

Travelers are raving about these Rosemont hotels

Napa, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

The service was outstanding, rooms were very clean and the price per night made the experience a great value. Complimentary coffee in the lobby was excellent and the complimentary breakfast in the restaurant next door to the hotel was fresh and delicious.

Review collected in partnership with Amoma.com

Helpful?
1 Thank H3008LIrichardw
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

WOW!!! Thanks for the Great review! We agree our staff is great! I'll pass along your compliments, please visit us again soon! More 

Independence, Iowa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 5, 2015

We came to town for the cubs/royals games. The hotel and staff were great. The only thing that I was disappointed about was that I requested ajoining rooms and we were not given them. Other than that, comfort of the bed was wonderful and we were well taken care of by the staff.

Review collected in partnership with Best Western

Helpful?
1 Thank lorishannon
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this great review. I'm happy to hear you enjoyed your stay at Best Western O'Hare. Please accept my apologies for not receiving connecting rooms, our staff does their best to accommodate all requests, but it does depend on availability. Thank you for choosing Best Western, come visit us again soon! More 

Manchester, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 4, 2015

I've had three stopovers at the Best Western O'Hare in transit through Chicago and find it a pleasant, if a little dated. The staff are always very helpful and courteous. The rooms could do with a bit of updating but they're clean and comfortable. The free WiFi is a good service too. Plenty of complimentary coffee on offer at reception... More 

Helpful?
1 Thank 166Chrism2109
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great review! We're pleased you enjoyed your stay with us. We'll pass your compliments along to our staff, we agree, they are great! Thank you for choosing Best Western at O'Hare, visit us again soon! More 

rosemont, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2015

Pros: close to airport, ease of parking. Cons: older hotel, construction on streets. priced right for the money. good staff. comfortable beds. close to airport. check-in and check-out was very easy. we started off with one night stay and decided to continue for the second night.

Review collected in partnership with Best Western

Helpful?
2 Thank Srithar R
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the feedback. We're pleased to hear you enjoyed your stay so much you extended another night! We are conveniently located within 2 miles of O'Hare International and provide 24 hour complimentary shuttle service. Thanks for choosing Best Western at O'Hare! Visit us again sometime! More 

Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 29, 2015 via mobile

Terrible bathrooms. Unacceptable. Broken fixtures. Expensive rates for a crappy room. Shuttle drivers to the airport are ok. I understand they have to drive offensively and defensively but I thought I was on a rollercoaster! They charged me mlre than they told us it would be. Thieves! Don't do it! Stay at the Holiday inn Express!

Helpful?
Thank Sarah L
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the review. Please accept our sincerest apologies for your stay. We are in the process of renovating, including the guest washrooms. If there are any further concerns regarding the room rate that were not addressed at check-out, please let me know. I would be happy to review your charges. Sincerely, Sarah More 

Sun Prairie, Wisconsin
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed May 26, 2015 via mobile

We stayed overnight at this hotel to take an early morning flight out of O'Hare. My husband took a shower after being there only an hour and noticed his feet were so dirty they left dark spots in the bottom of the tub. In the morning I found a dead bedbug on top of the bed and later in the... More 

Helpful?
1 Thank lindafraut
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate your feedback and as I'm sure you have heard are in the process of renovating the hotel. Please accept our apologies for your stay, and know we are in the process of making it better. More 

PIttsburgh, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Purpose of trip is above. Had to book Best Western since I figured it was the cheapest in the area, company paid for all the expenses though. My comments: - No complimentary water, had to go to the fitness area - Elevator at the front area doesn't reach 3rd floor, had to walk to the back to reach it -... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Cedric V
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the feedback. We understand there are frustrations for our guests as our hotel is undergoing renovations. The elevator near the lobby did not go to the Third Floor because of renovations. Please accept our apologies for the inconvenience. We will be relocating our breakfast area during the renovation process, and it will be conveniently located for all... More 

Wickenburg, Arizona
Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed May 24, 2015

We stayed here because it is convenient to Enterprise Car Rental with a free shuttle to Ohare. The carpet needed to be cleaned and there was virtually no counter space in the bathroom except on top of the toilet tank. The free-standing sink had room for a cup on each side of the faucet. The staff at the hotel was... More 

Helpful?
2 Thank beamc
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thanks for leaving us a review. We are conveniently located to O'Hare International Airport. We are in the process of renovating the hotel, including all guest room washrooms which will have beautiful new vanities with plenty of counter space for our guests. Come back and visit us again sometime, I'm sure you'll be happy with our upgrades! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more   less 

Additional Information about BEST WESTERN at O'Hare

Address: 10300 West Higgins Road, Rosemont, IL 60018
Location: United States > Illinois > Rosemont
Price Range: $99 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western
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