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BEST WESTERN at O'Hare

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351 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Chicago, Illinois
Reviewed 2 weeks ago

The hotel was clean and very comfortable,the desk clerks were very kind and check in was easy. I was able to leave my car for the full week with no extra charge,if I did need an extra day it would have been only 10 dollars,Parking at the airport is much higher,something to think about! They offered a nice breakfast but...

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Helpful?
Thank boopdboop
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great commits clean, great breakfast ez to the airport and a great staff that is our goal. Thank you for telling the world of your great experience please come back and see us again stephen general manager

Reviewed 2 weeks ago via mobile

I was coming in town for a meeting and decided to stay close the the airport so i chose The Best Western. Got picked up from the airport within 15 minutes by Francisco. Check in was quick and i was able to get to my room quickly and relax. The beds are very comfortable! Later that day i was dropped...

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Helpful?
Thank Natalie L
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

YES.. Thank you for the great response of our hotel Our service is very important to our staff, Friendly and remembered experiences that's our goal. Thank you for telling the world on your next stay please stop and let us say thank you in person stephen general manager

greenville, United States
Reviewed 3 weeks ago

A new staff, new facilities and a great new attitude have made this a perfect place to stay near O'Hare. The breakfast was great and the shuttle drivers were very helpful.WE will definitely stay here again

Review collected in partnership with Best Western
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Helpful?
Thank H2362WPwilliamd
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you for the great commits on our remodel of our hotel our staff send thank you for telling the world of the great location in rosemont We agree breakfast is the best start of the day fresh and ready please come back and see us again stephen general manager

anchorage, alaska
Reviewed 3 weeks ago

Great employees and comfortable quiet rooms. Microwaves and small refrigerators in each room. Nice soothing decor. There are 2 shuttles to the airport each hour which is a plus. Good breakfast and coffee and tea are always available.

Review collected in partnership with Best Western
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Helpful?
Thank McKinley
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you for telling the world of our great service we offer to our guest please come back and see us again stop by the desk and let us say thank you in person Stephen General manager

Chicago, Illinois
Reviewed 3 weeks ago

Convenient location for the airport and arena. The shuttle is reliable. The price is reasonable. Rooms are clean and tidy. The wifi is reliable. Free breakfast in the morning is icing on the cake. I'll stay again!

Review collected in partnership with Best Western
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Helpful?
Thank T4015BTmelissak
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you for the great review and telling the world of the great stay at our best Western O'Hare in Rosemont. Our staff send thank you and please come back and see us again please stop by the desk at your next visit and let us say thank you in person Stephen General Manager

Marysville, Ohio
Reviewed February 12, 2017 via mobile

We had to stay for a night near airport for next day's flight. It was a good location with shuttle service. Got a good deal from Amex. Rooms were small but clean and breakfast was good with lot of variety. You could use a PC (with pirated windows 😀) To take printout. Overall nice exp.

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Helpful?
Thank Manabendra M
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great response and telling the world of the best guest service in rosemont at the airport please come back and see us again stephen general manager

Decatur, Illinois
Reviewed February 12, 2017 via mobile

I am a platinum member of Best Western. Usually stay at BW since their units are above average. Flight got in at 11:45pm. Called for shuttle. Told shuttle would arrive in 15 minutes. Stood outside at designated area and called again at 12:30. Told again shuttle would be there in 16 minutes. Called again at 12:50. Told shuttle would be...

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Helpful?
1Thank foodlover53183
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for staying with us Our van was involved in a accident that caused a ripple effect of picking up our guest our staff members should give their hart filled apologizes and I will make sure they under stand the guest needs are the most importance with service Please come back and give us another chance to prove our...

Hong Kong, China
Reviewed February 12, 2017

I choose this hotel over any of the others I have tried in the ORD airport area and this is the closest and most reliable with transportation. I love the staff and becauseI stay there so often they actually recognize my name whenI call for reservations!!!

Review collected in partnership with Best Western
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Helpful?
Thank sandrafH1614BG
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you our staff sends there gratitude for the acknowledgement of the service to our guest please come back and see us again stephen general manager

Reviewed February 11, 2017 via mobile

It was a very clean updated room. The warm breakfast was a nice surprise, no continental breakfast there, real and warm food. Though it close to the airport, I was not woken up by planes at all. The room was spacious with great lighting when needed.

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Helpful?
Thank Tabbyf26
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you for the great commits and telling people of our great breakfast and the new guest rooms please come back and see us soon stephen general manager

Houston, Texas
Reviewed February 5, 2017

My husband and i stayed here since the airport cancelled our flight. We booked the Best Western because it was the nearest to the airport. it was almost midnight and we were tired so we really just wanted to sleep. The shuttle driver was very friendly. desk was very helpful. he set a a bus time for us and put...

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Helpful?
Thank traveledagent22
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you for the great response and telling the world of the great service our hotel can deliver to our guest Please come back and see us again Stephen General manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more   less 

Additional Information about BEST WESTERN at O'Hare

Address: 10300 W Higgins Rd, Rosemont, IL 60018-3899
Location: United States > Illinois > Rosemont
Price Range: $99 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Best Western, Hotels.com, Booking.com, Priceline, HotelsforEveryone, Agoda, Reservation Counter and Despegar.com so you can book your BEST WESTERN at O'Hare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN at O'Hare staff and other travelers.
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Questions? Get answers from BEST WESTERN at O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you get a parking spot keep it and walk to many fast food places and restaurants!”
 of 5 bubbles boopdboop, 2 weeks ago | Read review
“Great Stay and Fly hotel!”
 of 5 bubbles rogerbL4589PS, Jan 29, 2017 | Read review
“Rooms opposite the street and airport are quieter.”
 of 5 bubbles danoinma, Dec 19, 2016 | Read review
“third floor is quietest in my opinion”
 of 5 bubbles rach81margo, Dec 13, 2016 | Read review
“The rooms on the sides and back are more quiet than the ones facing the front. Heat/AC units new/quiet”
 of 5 bubbles johnbO281OG, Dec 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question