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Loews Chicago O'Hare Hotel

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1,489 Reviews from our TripAdvisor Community

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There are newer reviews for Loews Chicago O'Hare Hotel
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Showing 1,436: English reviews
Northern Virginia
Reviewed 1 week ago

Stayed here for a week long conference (for those who read my revues -- there are lot I file like this). As I recall (about 2 months ago), the front desk folks were very welcoming when I arrived. Even tho I'm a relatively new loyalty club member you'd think I'd been one for years. They gave me a room just...

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Helpful?
Thank CharTrav
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

CharTrav, Thanks so much for taking the time to write us about your recent stay. Sounds like everything was very memorable and comfortable. We really appreciate your feedback, so I will be sure to share your comments with my team. Thank you for being a You First Loyalty Club member and we look forward to welcoming you back again soon....

Des Moines, Iowa
Reviewed 2 weeks ago via mobile

Stayed here two nights for a conference. The trip started off well as the property offers complimentary shuttle to and from the airport every 15 mins. At check in there was only one on the five desks open to check people in which seemed odd. The rooms were nice and well appointed. I was given #1230 which looked over the...

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Helpful?
Thank M J
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

MJ, Thanks for taking the time to write us about your recent stay at Loews O'Hare for your conference. We're sorry for the issues you experienced with your guestroom toilet, however it sounds like everything was fixed and that you were happy with the compensation for the inconvenience. We appreciate your feedback and look forward to welcoming you back again...

Reviewed 2 weeks ago via mobile

Great stay! Stayed in the luxury king corner room and the room was very comfortable and clean. The staff was great! We ordered room service and our food was delivered very fast. The Chicago Fashion Outlet Mall was in walking distance and anywhere else we needed to go we just took Uber. Our room was EXTREMELY quiet. Airplanes were flying...

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Helpful?
Thank Chrystal N
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Chrystal - Thanks for taking the time to write us about your recent stay! I am thrilled to hear about your memorable experience, including our quiet rooms and our proximity to everything you wanted to do. Thanks for choosing Loews O'Hare and we look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Milwaukee, Wisconsin
Reviewed 2 weeks ago

The bad experiences began upon check in to the room when the room-safe did not work. I understand these things can happen; however, we had to call twice. We had to wait 30 minutes to switch rooms. Went from corner suite with nice view to room facing a parking lot. Hardly an impressive move but at least the safe worked....

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1Thank jbbmke
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write us about your recent stay. I am truly sorry to read about this less than memorable experience you had with us. This in no way reflects our standards of service and how your stay should have gone. We truly appreciate your feedback, so I will be sharing your comments with my team...

Charlotte, NC
Reviewed 2 weeks ago

We had no complaints about the room or cleanliness. It was quite well laid out and decorated, along with being clean. The ridiculous cost for parking is reason enough not to return to this place. Though they were kind enough to offer a bottle of water in-room for a mere $7.50. This is an airport-proximate hotel, not a miracle mile...

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Thank yuttay
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks for writing us about your recent experience! As we appreciate all of our guests' feedback, I do want to share with you that all airport hotels charge for guests to park. This is to avoid non-guests utilizing the parking lot at no cost. I am sorry if you found this cost to be too high as it is comparable...

Reviewed 2 weeks ago via mobile

This place makes you feel like you've stepped into the coolest new place in town. Art and architecture everywhere. Close to amazing shopping. The hotel is so solid- you'll forget the planes are jusssssst above you. The views were gorgeous.

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Thank Chris R
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Chris, What a great review, thanks for taking the time to write us! Sounds like you had quite the memorable experience here. We appreciate your feedback and look forward to welcoming you back again soon! Best, Paul Ohm General Manager

Reviewed 3 weeks ago via mobile

Says on their website rooms are soundproof which is total lie!! Pay 120 to have my dogs stay in the room they kick me out because dogs bark when I am gone for funeral during the DAYTIME for two hours. Demand I leave in middle of my grandpas funeral to pick the dogs up.

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Thank Terry M
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Terry, Thanks for taking the time to write us about your recent experience. I am sorry to hear of the discrepancies you had encountered with your dog while staying with us, as this in no way reflects our standard of service. However, there is no line on our website that mentions "sound proof rooms", perhaps it was on a 3rd...

Knoxville, Tennessee
Reviewed 3 weeks ago

Stayed here for quick meeting. Used the shuttle bus from O'hare - totally convenient. Stayed one night for meeting, then flew back. Hotel staff was very commodating. Shuttle both ways was convenient, quick, on time. Hotel rooms were very nice, modern. Used the gym - fairly small but decent amount of equipment. Had breakfast - nice buffet.

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Thank Kendra00
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Kendra, Thanks for your review. I am so glad to hear of your memorable stay. Sounds like you were able to utilize all of our wonderful amenities like the fitness center and restaurant. We appreciate your feedback and look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Reviewed 3 weeks ago via mobile

Great Hotel with good places to make your business and continue to rest. Rooms are clean and fresh, the walls are high. Great breakfast and staff. I have had a great stay there. Actually Alice, madame cook, and the waitress Asma and the other waiters are professional and working perfect in the team. Thanks for staying all our time with...

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Thank Tarik S
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks so much for taking the time to write us, Tarik. We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay. Alice and Asma are indeed wonderful team member and I am glad to hear they made an impression. Thanks for choosing Loews and we look forward to welcoming you back on your next trip...

Indiana
Reviewed 3 weeks ago

The hotel was reasonably priced and easy to access, especially considering other costs in the Chicago area. We used the "park & fly" option. Our car was left in a sheltered and secure parking garage. We had easy access to the Hotel. The room was beautiful. The staff was very pleasant and helpful. A great mall is nearly (walking distance)....

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Helpful?
Thank arelcee
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Arelcee, Thanks for writing us about your recent stay at the hotel. I am glad to hear that our Park & Fly option worked out so well for you. We appreciate your feedback and look forward to welcoming you back again soon! Best, Paul Ohm General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Loews Chicago O'Hare is the area's first luxury hotel with its very own art gallery featuring a full-time curator and monthly art exhibitions. The works of Chicago's most intriguing artists are displayed throughout the hotel. After dinner enjoy live entertainment in our very own Montrose Theatre. Architecture buffs will enjoy a visit to the Frank Lloyd Wright Home while sports fans can attend a game at nearby Wrigley Field. We are located just minutes from O Hare International Airport and 14 miles west of downtown Chicago, making us the perfect destination for business and conference guests. ... more   less 

Additional Information about Loews Chicago O'Hare Hotel

Address: 5300 N River Rd, Rosemont, IL 60018-5400 (Formerly InterContinental Chicago O'Hare)
Location: United States > Illinois > Rosemont
Price Range: $124 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Chicago O'Hare Hotel 4.5*
Number of rooms: 556
Reservation Options:
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Also Known As:
Intercontinental Chicago o`Hare Hotel Rosemont
Intercontinental Hotel Rosemont
Hotel Style:
#1 Business Hotel in Rosemont
#1 Luxury Hotel in Rosemont
#1 Romantic Hotel in Rosemont
#2 Green Hotel in Rosemont
#4 Family Hotel in Rosemont
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Questions & Answers

Here's what travelers have asked, with answers from Loews Chicago O'Hare Hotel staff and other travelers.
27 questions
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5 months ago
Henderson, NV
4 days ago
Chesterfield, Missouri
Indianapolis, Indiana
over a year ago

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Questions? Get answers from Loews Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Use ridesharing to get to and from the airport. It's worth it and not too far away, making the fare very reasonable.”
  • Spacious guestroom with equally spacious bathroom.
 of 5 bubbles rsoania, 1 week ago | Read review
“Room was hotel choice”
 of 5 bubbles 7071mvjr, 1 week ago | Read review
“The airport shuttle is very convenient and will save you $.”
 of 5 bubbles Retinadoc88, 3 weeks ago | Read review
“All of the rooms appear to be nice and quiet”
 of 5 bubbles Pip1128, 4 weeks ago | Read review
“king corner had a spectacular view and the sunrise was stunning.”
 of 5 bubbles 0marlas, Nov 2, 2016 | Read review
5 of 5
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