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Holiday Inn Express Chicago O'Hare

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517 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Chicago O'Hare
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Showing 481: English reviews
Cleveland, Ohio
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 17, 2016

when we arrived, the desk clerk, Sandra, told us how to get to Wrigley Field from the hotel. Even gave us a map and marked the stops to get off the train to catch the L to Wrigley Field. She was fantastic. Then we had a problem we had reservations for 2 rooms, side by side or across from each... More 

Helpful?
1 Thank Alfred B
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very positive comments regarding your recent stay with us. We always attempt to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and improve in areas that may need attention. We will share your comments with our Front Desk Associate that you mentioned as well for... More 

Livonia, Michigan
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 15, 2016

Based on recent stays at other Holiday Inn's, this one needs some TLC. Hotel shower had ceiling paint peeling off, tub did not drain properly, windows needed some serious cleaning, and breakfast food was overdone. Oh, and please stop putting the coffee makers in the bathrooms, that's just disgusting (moved ours out of the bathroom to have more space) and... More 

Helpful?
Thank Mruz525
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us and we sincerely apologize for falling short of your expectations and ours as well. We value your important feed-back as it allows us to improve in those areas that obviously need our attention. I should mention that your experience is certainly not our standard and is the... More 

Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 13, 2016 via mobile

The hotel is realy near to the Airport. It was our first destination afte the flight. The room was clean und sunny. We only missed a microwave and a fridge. The staff was very bussy but friendly. We stay again there.

Helpful?
1 Thank Yves R. K
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us. We always strive to meet and exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and improve in areas that may need attention. Thank you. More 

Austin, Texas
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 12, 2016

free shuttle to airport especially for those on a wheelchair.. great hot breakfast. helpful staff.. room and bed comfortable. no complaints. will definetely stay in this hotel on our next stop. saved us time with car rental return

Helpful?
1 Thank Joe S
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very positive comments regarding your recent stay with us. We always attempt to meet and exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and improve in areas that may need attention. Thank you. More 

Chicago, Illinois
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 6, 2016

Arrived on a Sunday night at 8:00PM, check-in nice and quick. We registered here for convenience to OHara Airport. Room was not overly clean, I picked up trash on floor. Bathroom is tiny and again worn and a little dirty. Bed okay, but 1 sheet had a stain on it....Shower barely gave water spray, floor bottom stained, walls show mold.... More 

Helpful?
1 Thank Gail P
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us. We would like to sincerely apologize for the unacceptable issues you encountered during your stay. Although your experience was the exception, we certainly welcome your important feed-back as it enables us to improve in those areas to ensure other guests are not similarly inconvenienced in the future.... More 

Lincoln, Nebraska
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 5, 2016

My family of four stayed here as part of a room block for a sports tournament. Check-in: we arrived around 2:30 and they had a room for us. Parking was free. I asked for four keys and they gave me two. Lobby was nice. Room: rundown with poor electrical and small, worn (double) beds. The wallpaper was bubbling and coming... More 

Helpful?
1 Thank Chad K
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your valuable comments regarding your recent stay with us. Although we were pleased to learn that you found some of our services to your satisfaction, we were disappointed to learn of the unacceptable issues you encountered and will use your important feed-back to improve in those areas to ensure other guests are not similarly inconvenienced in the... More 

Mumbai (Bombay), India
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 2, 2016

I checked in on 27th and checked out on 28th. Firstly, when I booked over the phone for a price of $158.46 and was given a confirmation of the same in an email, the front desk lady called Brandy, (who can easily win the award of rudest front desk employee in the world) asked for $192 tariff. Even though I... More 

Helpful?
1 Thank naveensoni
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us. We sincerely apologize for the issues you encountered with inaccurate billing and rudeness on behalf of one of our associates. We pride ourselves on our standards of service and certainly our integrity and we are diligently working to determine the cause of the billing mistake and correcting... More 

Lac du Flambeau, Wisconsin
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 30, 2016

The room was clean and the bed comfortable. The breakfast is consists copious and good in a very pleasant and spacious room. The bathroom, however, is ridiculously low sink, counter and commode. I am 5'1 and the vanity was to the height of my leg. Tough to bend over to rinse your mouth or splash water in your face. I... More 

Helpful?
1 Thank MireilleMinocqua
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your valuable comments regarding your recent stay with us. We always attempt to meet our guests expectations and it is through vital feed-back such as yours that enables us to measure our success and improve in those areas that need our attention. Thank you. More 

Gouda, The Netherlands
Level Contributor
501 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 1,131 helpful votes
4 of 5 stars Reviewed May 25, 2016

Stayed at the Rosemont HI O'Hare with my family twice, after arrival in the US and the day before departure. Very convenient hotel, large room, and friendly service from front desk and at breakfast. Breakfast was as expected, with pancakes for the kids too. So value for money. As an IHG member I like the HI Express formula and this... More 

Helpful?
2 Thank Danny R
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your valuable comments regarding your recent stay with us. We always strive to meet and exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success. Thank you. More 

Salt Lake City, Utah
Level Contributor
189 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed May 24, 2016

We had to leave at 4 am to catch a flight but the beds were good. Spent a few minutes at the pool. The kids fountain didn't work but it was OK cause we didn't have any little kids. I thought it was a hot tub. Ha silly me! Very close to the car rental returns and airport. Nice area... More 

Helpful?
1 Thank Carol L
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your valuable comments regarding your recent stay with us. We always attempt to exceed our guests expectations and it is through guest feed-back such as yours that enables us to measure our success and also improve in areas that may need attention. Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome The Holiday Inn Express Hotel & Suites O'Hare Airport is located 5 minutes north of O'Hare International Airport with complimentary shuttle service. Interstates I-90, I-294, I-190 and I-290 have exits leading to the airport. We are also only 25 minutes from downtown Chicago. The Holiday Inn Express & Suites O'Hare is a brand new interior corridor hotel with 10,000 sq. ft. meeting space, conveniently located within walking distance to Allstate Arena and 2 miles from Donald E. Stephens Convention Center. Hotel features include complimentary smart start breakfast, wireless high-speed Internet access free to guest and local phone calls. The hotel has 243 guest rooms and 31 suites to accommodate any need. Enjoy our spacious and deluxe guest rooms and suites that are equipped with granite vanities in our bathrooms, clock radio/ MP3 compatible, pillow top mattress, work desk with ergonomic chairs, 27 inch television with free movie channels, pay-per-view movies and Nintendo games. Micro/ fridges in all suites and priority club floors. We invite you to use our 24 hour fitness center with state of the art workout equipment, our indoor lap pool and kiddie pool. Our Market Place is available for sundries, snacks and beverages 24 hours. The hotel's lobby includes a work area for your business use, with four computers kiosk, and complimentary high-speed Internet access for guest use. ... more   less 

Additional Information about Holiday Inn Express Chicago O'Hare

Address: 6600 Mannheim Rd, Rosemont, IL 60018-3625
Location: United States > Illinois > Rosemont
Price Range: $122 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Chicago O'Hare 3*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago o`Hare Hotel Rosemont
Holiday Inn Express Rosemont
Holiday Inn Rosemont
Hotel Style:
#15 Business Hotel in Rosemont
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