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Holiday Inn Express Chicago O'Hare

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524 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Tel Aviv, Israel
Level Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived in the evening on a flight from Europe, so we preferred to sleep near O'Hare and proceed to Chicago center the next morning. The hotel has shuttle service that runs every half hour on the hour and half hour from the hotel to the airport and approximately at 15 minutes before and after the hour from the various... More 

Helpful?
Thank dindan_11
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to share your comments with our staff as it is always a morale booster to all. Thank you. More 

Scottsdale, Arizona
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is close enough for a quick overnight stay. Shuttle service provided for Domestic. International arrivals have to call beforehand. The rooms are clean, but very cramped. Electrical plugs very loose and difficult to connect a device properly. Restaurants around . A shop inside where one can buy some bare necessities as food. No microwave in my room. but... More 

Helpful?
Thank Micheline990
Level Contributor
130 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good clean hotel and value for your money. Stayed a night. Good service, good breakfast and good pool. Close to Airport and only 20mins drive from downtown. Family enjoyed the stay and will recommend this hotel to other travelers.

Helpful?
Thank Rishi M
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your valuable and positive comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to also share your comments with our staff as it is a great morale booster for them. Thank you. More 

Level Contributor
118 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place, comfortable beds, breakfast was ok. Recepction staff was friendly and proffesional. Location a bit far from the city center - and huge traffic on the way to downtown. close to the airport.

Helpful?
Thank Marcin_Mentel
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success. Thank you. More 

Singapore
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I am a IHG Royal Ambassador/Spire Elite so I spend a great deal of time at IHG hotels. Most are terrific with great service, clean rooms and friendly staff. This hotel had none of those things. I booked two rooms (one paid and one on rewards) and upon check-in (8-11) I was not upgraded nor offered an upgrade and when... More 

Helpful?
1 Thank asiatraveler57
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us. We would like to sincerely apologize for the unacceptable issues you encountered during your stay and can ensure you that a thorough investigation has been launched to determine the cause of such issues to ensure other guests are not similarly inconvenienced in the future. We always attempt... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I booked this hotel for 6 days, left on the third day. First day they put us in a room with a broken chair, it was an omen... Next day the air conditioner broke down and we had to move to another room at 2:15 am. On top of that we didn't get room service for 2 days. Apparently someone... More 

Helpful?
Thank maria r
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us. We would like to sincerely apologize for the unacceptable issues you experienced with your guest room. We always attempt to meet our guests expectations and it is through feed-back such as yours that enables us to address these issues to ensure other guests are not similarly inconvenienced... More 

Washington, DC
Level Contributor
194 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed August 23, 2016

I stayed here just a few hours (less than 4 hrs.) from an exhausting travel day full of delays and re-routing. I can't say that the pricing was excellent for a one night stay but it was in line with what the other hotels nearby O'Hare airport (2 miles or less) were charging on 8/22/16. After spending a night at... More 

Helpful?
Thank AJP57
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us. We always attempt to meet and exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and improve in areas that may need attention. Thank you. More 

Palm Beach, Florida
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 23, 2016

For the amenities that they offer thy offer, other rooms should be renovated as well. We got there by chance since we missed our connection flight and the airline put us there. Except free breakfast, free parking, gym and pool the hotel has nothing to offer. Poor customer service, old motel like rooms make you not want to touch foot... More 

Helpful?
Thank Gbt1988
IHGService, Guest Relations Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Dear Gbt1988, Thank you for taking the time to write us a review regarding your recent stay. We are very sorry to hear that the condition of our hotel and the amenities we offer fell short of your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used... More 

United States
Level Contributor
151 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 770 helpful votes
4 of 5 stars Reviewed August 6, 2016

Arrived here after a VERY long drive, for a flight from O'Hare the next day. Writing this review during my stay. There was a VERY long line at check in, BUT the desk clerk was busting his butt, all by himself to try and get us all checked in as soon as possible, even with equipment difficulty he did a... More 

Helpful?
2 Thank DaTravellinMan
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and improve in areas that may need attention. Thank you. More 

Lombard, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2016 via mobile

I attend the ACN weekly meetings at this location! Always greeted by hardworking friendly staff! Our room is just right, always ready upon arrival, temperature setting is just right and ample of parking! This location is also conveniently located near expressways! Great middle point for meeting folks from all directions.

Helpful?
1 Thank yeseniasan20
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us and also as a loyal repeat guest. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to also share your posting with our staff as it is a morale booster. Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome The Holiday Inn Express Hotel & Suites O'Hare Airport is located 5 minutes north of O'Hare International Airport with complimentary shuttle service. Interstates I-90, I-294, I-190 and I-290 have exits leading to the airport. We are also only 25 minutes from downtown Chicago. The Holiday Inn Express & Suites O'Hare is a brand new interior corridor hotel with 10,000 sq. ft. meeting space, conveniently located within walking distance to Allstate Arena and 2 miles from Donald E. Stephens Convention Center. Hotel features include complimentary smart start breakfast, wireless high-speed Internet access free to guest and local phone calls. The hotel has 243 guest rooms and 31 suites to accommodate any need. Enjoy our spacious and deluxe guest rooms and suites that are equipped with granite vanities in our bathrooms, clock radio/ MP3 compatible, pillow top mattress, work desk with ergonomic chairs, 27 inch television with free movie channels, pay-per-view movies and Nintendo games. Micro/ fridges in all suites and priority club floors. We invite you to use our 24 hour fitness center with state of the art workout equipment, our indoor lap pool and kiddie pool. Our Market Place is available for sundries, snacks and beverages 24 hours. The hotel's lobby includes a work area for your business use, with four computers kiosk, and complimentary high-speed Internet access for guest use. ... more   less 

Additional Information about Holiday Inn Express Chicago O'Hare

Address: 6600 Mannheim Rd, Rosemont, IL 60018-3625
Location: United States > Illinois > Rosemont
Price Range: $121 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Chicago O'Hare 3*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago o`Hare Hotel Rosemont
Holiday Inn Express Rosemont
Holiday Inn Rosemont
Hotel Style:
#15 Business Hotel in Rosemont
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