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Doubletree Hotel Chicago O'Hare Airport - Rosemont

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1,267 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Chicago O'Hare Airport - Rosemont
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Showing 1,224: English reviews
Edelstein, United States
Reviewed March 1, 2015

With no warning, we found the hot tub cool. Staff claims the hot water heater broke-down. No warning , no comp., just sorry it happens. We picked this hotel for location and hot tub, we will look elsewhere next year.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael S
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Michael S., Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and apologize you were disappointed in the comfort and appointment of our suites. We will take your comments under consideration as we continually work to improve our guest experience and we hope you will consider staying...

New Delhi
Reviewed February 28, 2015 via mobile

The hotel is just very great with good amenities. But if you have arrived via international terminal make sure you have your phone handy. I called them up and they said the shuttle will come in 15 mins from domestic. I waited outside in heavy winter and they didn't turn up for almost an hour.

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Thank Ravi G
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Ravi G., Thank you for taking the time to leave us a review. We are pleased to hear that you found your stay enjoyable with us. We do recommend that our guests call and let us know that they are at the International Terminal for quicker pick up for future reference, and we are sorry to hear that you waited...

Greenville, South Carolina
Reviewed February 27, 2015

My flight travel plans were disrupted, so I had to book a night near O'Hare airport. Got there past midnight on night of 23 FEB - used their shuttle. The lady assigned at desk was so nice - it was her birthday, and we chatted a few minutes. She gave me a breakfast voucher. Clean, quiet, good hot breakfast, pretty...

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Helpful?
Thank Ron T
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Ron T., Thank you so much for taking the time to leave us a review. We are pleased to hear that you enjoyed your experience with us despite the delayed flight and that you enjoyed the staff and breakfast as well. We hope to be able to welcome you back again. Best Wishes, Jessica

Iowa
Reviewed February 25, 2015 via mobile

We stayed here for a convention in February. We crammed 4 adults and 4 kids under 3 info our double room (double double beds, not double queens as we were expecting). The view was of a roof and some floodlights but that's okay. Being near O'Hare, we weren't expecting much of a view. The rooms are spacious, the bathroom was...

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Thank ipapyrus
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

ipapyrus, Thank you so much for taking the time to leave us a review of your recent stay with us. We are sorry to hear about the temperature of the pool and inconvenience of not having a microwave. We are however pleased to hear that you enjoyed the rest of your experience with us from our location to out gentle...

Bourbonnais, United States
Reviewed February 22, 2015

Upon arrival my friend and I were given warm cookies that were very delicious. The room was very spacious and clean. The hotel was walking distance from all the places we planned to go for the weekend, so we did not have to worry about driving during our stay. The staff was very helpful and welcoming. I will definitely be...

Review collected in partnership with DoubleTree by Hilton
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Thank Christina T
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Christina T, Thank you so much for taking time out of your schedule to leave us a review. We are so pleased to hear that you and your friend enjoyed your stay from our location, to the warm cookies, and welcoming staff. We can't wait to be able to welcome you back again on your next visit to the area....

Sauk Centre, Minnesota
Reviewed February 18, 2015

This was overall a good airport hotel. The location isn't the most convenient to the 'L' if going downtown (requires about a 10-15 minute walk,) but there is a free airport shuttle to the hotel. We must have caught the tail end coming in, as we waited about 20 minutes for a shuttle to our hotel on the way in....

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Thank jebr1337
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

jebr1337, Thanks so much for taking the time to stop and leave us a review. We are very pleased to hear that you enjoyed your experience here from our breakfast to our shuttle. We do hope to be able to welcome you back on your next trip to the area. All the best, Jessica

Reviewed February 18, 2015

We were only stayed for one night, and we weren't in the room very much, but we were very pleased with cleanliness, comfort, and quietness of our room and the hotel in general. We felt like we were staying in much more expensive hotel. The location to the covention center and to the Rosemont entertainment area (Hofbrau Haus, etc) was...

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Thank Heidi M
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Heidi M., Thank you for taking the time to stop in and leave us a review. We are so pleased to hear you enjoyed your experience here with us including the cleanliness, comfort, and quietness of your room. We can't wait to be able to welcome you back next year! Best Wishes, Jessica

Powell, Ohio
Reviewed February 16, 2015 via mobile

Very nice hotel with professional staff. Parking is inconvenient, although in attached parking garage for multiple local sites. You either have to pay in garage every in and out ($13), or have ticket validated at desk every in and out for hotel($23/night). Park at level 2C to be close to hotel's skyway. Large, comfortable rooms. Mini-Starbucks in gift shop without...

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Thank Joe C
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

drjecdo, Thank you so much for taking the time to leave us a review. We are so pleased to hear that you enjoyed your experience here with us from our location to our professional staff. We hope to be able to welcome you back on your next trip to the area. Best Wishes, Jessica

Pickens, South Carolina
Reviewed February 15, 2015

I arrived in the evening and the desk staff was very engaging and friendly without being intrusive. I had several needs during the evening and they were always very helpful. I would particularly like to praise Jasmine and Sean who worked on the evening shift Wednesday night, February 11th. on the front desk. Thank you for your excellent service. Good...

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Helpful?
Thank Rick F
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Rick F., Thank you so much for taking time out of your schedule to leave us a review! We are so very pleased to hear that you found our staff and shuttle service to your liking. We hope to be able to welcome you back on your next trip to the area. All the best, Jessica

Dallas, Texas
Reviewed February 12, 2015

I am a flight attendant and stay at a lot of hotels. This one has everything I need (good shower pressure, clean rooms, fridge in room, microwave on every floor, hotel shuttle every 20 minutes and nice employees). The addition of smiles and free cookies when I check makes me more than happy. I also love the restaurant, with a...

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Thank Rei M
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $20/day; Valet Parking: $28/day. ... more   less 

Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N River Rd, Rosemont, IL 60018-5232
Location: United States > Illinois > Rosemont
Price Range: $127 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Expedia so you can book your Doubletree Hotel Chicago O'Hare Airport - Rosemont reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and other travelers.
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Questions? Get answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid 2nd floor, as the skybridge from the parking deck comes in there, right into a row of rooms.”
 of 5 bubbles Migizi, 4 days ago | Read review
“Verify several times where you want your room to ensure that is what you receive.”
 of 5 bubbles JStolz1, 3 weeks ago | Read review
“We were in king suite. Very roomy and comfortable”
 of 5 bubbles Y2171EAdonnas, Jan 2, 2017 | Read review
“If you work out, stay on the 3rd floor, same as fitness center, and also the parking garage.”
 of 5 bubbles JBretteD, Dec 22, 2016 | Read review
“Corner rooms are a bit quieter.”
 of 5 bubbles Aufmuth13, Dec 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question