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Doubletree Hotel Chicago O'Hare Airport - Rosemont

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1,267 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Chicago O'Hare Airport - Rosemont
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Showing 1,224: English reviews
NJ
Reviewed September 3, 2015

This is a nice hotel near to O'Hare. However, if you need reliable WIFI access you might want to stay elsewhere. I travel a lot and this hotel has the most problematic WIFI that I have encountered in the continental US. ATT told me that there is a network problem yet the hotel staff insists it is woking fine and...

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Thank Marchingbanddad
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Marchingbanddad, Thank you so much for taking the time to leave a review of your recent stay here. We are sorry to hear you encountered problems with our wi-fi and hope that the situation was rectified. If you would like to speak on this issue further please feel free to contact me at jessica.sicurella@hilton.com. We hope to be able to...

Vancouver BC
Reviewed September 1, 2015

You can go ahead and look at my other reviews and see that I am not a chronic complainer. I usually see the good in all the places I've stayed and visited. And with that I will say that the Doubletree Rosemont is a perfectly fine hotel in many aspects - location, staff, comfort of bed. However, we had two...

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1Thank VancouverSooz
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

VancouverSooz, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and apologize you were disappointed in the comfort and appointment of our suites. We will take your comments under consideration as we continually work to improve our guest experience and we hope you will consider staying with...

Madison, Wisconsin
Reviewed August 31, 2015

We stayed here to see a concert at the United Center. It was an easy drive to/from the United Center. We walked in wearing shorts and band t-shirts and felt very underdressed. This is a swanky hotel! We were welcomed just the same as any other guest. Flavored spa water and warm cookies upon check-in was very welcoming. Stayed in...

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Thank TravelM79
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

TravelM79, Thank you so much for taking the time to leave a review of your recent stay here. We are so pleased to hear you enjoyed your experience with us from the location/easy drive to the United Center to the flavored spa water and warm cookies upon check-in. We hope that you not only enjoyed your concert, but that we...

St. Charles, United States
Reviewed August 31, 2015

Great staff, but a little bit of a delay when it came to getting towels for the pool. The room was clean and the beds were very nice. The cookies were handed to us at check in, and they were still warm! Great way to start a weekend! The location of this hotel was right across the street from the...

Review collected in partnership with DoubleTree by Hilton
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Thank Julie J
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Julie J., Thank you so much for taking the time to leave a review of your recent stay here. We are so pleased to hear you enjoyed your experience with us from the great staff to the warm cookies at check in. We hope to be able to welcome you back again on your next visit to the area. Best...

Moline, Illinois
Reviewed August 30, 2015 via mobile

We utilized both the Embassy suites and the Doubletree and this allowed us to park for nearly 6 dollars per day it also helped with jet lag. The management did well in correcting a problem and I greatly appreciated it. We will utilize this service next time we fly to Europe or elsewhere,".

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Thank Vacation-Advocates
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Vacation-Advocates, Thank you so much for taking the time to leave a review of your recent stay here. We are so pleased to hear you enjoyed your experience with us from the park and stay to the management's response to your problem. We hope to be able to welcome you back again on your next trip to the area. Best...

Guilderland, New York
Reviewed August 28, 2015

I recently stayed at the Doubletree OHare. The stay was nothing shy of excellent. Amazingly prompt courteous and happy front desk. Special kudos to Sean, Anna and Sunny the hotel managers. Rooms were spotless, food and the food service staff exceptional! Kathleen and Juan at the hotel bar were like spending times with friends. I can not think of one...

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1Thank Donna D
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Donna D., Thank you so much for taking the personal time to leave a review of your recent stay here. We are so pleased to hear you enjoyed your experience with us from the amazingly prompt courteous and happy front desk, to the spotless rooms, and exceptional food and the food service staff. We hope to be able to welcome...

Providence, Rhode Island
Reviewed August 26, 2015 via mobile

I have stayed here on several occasions. It is about a 10 min shuttle bus ride from the airport, close to the conference center. Smooth check-in. The rooms are nice, starting to show some aging. The bathroom is huge with an enormous shower. There is a Gibson's steakhouse in the hotel. There is also another restaurant with more moderate prices,...

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Thank Reslimpan
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Reslimpan, Thank you so much for taking the time to leave a review of your recent stay here. We are so pleased to hear you enjoyed your experience with us from the location to the airport to the smooth check in. We hope to be able to welcome you back again on your next visit to the area. Best Wishes,...

Glendale, Arizona
Reviewed August 26, 2015

On a recent trip to Baltimore with a plane change in Chicago, the FAA's Air Traffic System, ERAM, failed causing many cancelled and delayed flights. I was one of those travelers affected by the system outage and was forced to find overnite accommodations at one of O'Hare's local hotels. With no help or compensation from the airline, I chose the...

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Thank awacsacft
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

awacsacft, Thank you so much for taking the time to leave a review of your recent stay here, even as it was unintended. We are so pleased to hear you enjoyed your experience with us from the complimentary airport shuttle to the outstanding greeting from our front desk. We hope to be able to welcome you back again on your...

United States
Reviewed August 25, 2015

I've stayed at most of the hotels around the Donald E Stephens convention center and this was one of the smoothest trips I've had. Room was immaculate and all facilities fully functioning (don't laugh, this doesn't always happen). We were able to check in early which worked out great for our schedule. Staff was very helpful and friendly. Food at...

Review collected in partnership with DoubleTree by Hilton
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Thank Brian V
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Brian V., Thank you so much for taking the time to leave a review of your recent stay here. We are so pleased to hear you enjoyed your experience with us from the immaculate room to the early check in. We hope to be able to welcome you back again on your next visit to the area. Best Wishes, Jessica

Brooklyn, New York
Reviewed August 24, 2015 via mobile

Just completed my first stay at this hotel. Checked in for a 4-night stay with friends in two rooms. One room was ready when we arrived at 9:30am, and we were told to check back at 12:30 for the other. The second room was ready at that time so we were fortunate to have early check-in for both rooms. Being...

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Thank miketangobravo
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

miketangobravo, Thank you so much for taking the time to leave a review of your recent stay here. We are so pleased to hear you enjoyed your experience with us from the early check in to the complimentary wi-fi. We hope to be able to welcome you back on your next visit to the area. Best Wishes, Jessica

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $20/day; Valet Parking: $28/day. ... more   less 

Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N River Rd, Rosemont, IL 60018-5232
Location: United States > Illinois > Rosemont
Price Range: $127 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and other travelers.
8 questions
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Questions? Get answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid 2nd floor, as the skybridge from the parking deck comes in there, right into a row of rooms.”
 of 5 bubbles Migizi, 4 days ago | Read review
“Verify several times where you want your room to ensure that is what you receive.”
 of 5 bubbles JStolz1, 3 weeks ago | Read review
“We were in king suite. Very roomy and comfortable”
 of 5 bubbles Y2171EAdonnas, Jan 2, 2017 | Read review
“If you work out, stay on the 3rd floor, same as fitness center, and also the parking garage.”
 of 5 bubbles JBretteD, Dec 22, 2016 | Read review
“Corner rooms are a bit quieter.”
 of 5 bubbles Aufmuth13, Dec 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question