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Doubletree by Hilton Chicago O'Hare Airport - Rosemont

Priceline$143*
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Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
$159*
$143*
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$149*
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1,297 Reviews from our TripAdvisor Community

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Start your review of Doubletree by Hilton Chicago O'Hare Airport - Rosemont
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Leeds
Reviewed 2 days ago NEW

As a result of technical problems with American Airlines and then delays with my British Airways (BA) flight from London to Chicago, I was forced to spend the night at this hotel as there were no onward connections to Texas that evening. The free shuttle bus to the hotel came on time and the journey took a matter of minutes....

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Helpful?
Thank JWilliams12342013
Peoria Heights, Illinois
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago

Obviously chose the Doubletree due to its location before and after a transatlantic journey. On both occasions check in was a breeze with the staff we encountered both pleasant and charming, the information we received about the location and amenities nearby proved invaluable and added greatly to our stay. Both rooms were large and well appointed ...the first room on...

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Helpful?
Thank Paul C
About Hotel's Favorite Review
Anna P, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear Paul C, Thank you so much for the great review! We truly appreciate your feedback and it's nice to hear you had an all around fantastic experience. We look forward to seeing you again! Sincerely, Anna

Wahpeton, United States
Reviewed 3 days ago NEW

Great service. Very polite. Disappointed that the hot tub was out of order during stay. Staff at front desk didn't even know about it. Yet the hotel was very clean, and great location near airport. And Shuttle was timely and only a 5 minute ride to the airport from the hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank andreahB9575ZW
Luigi R, Front Office Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear andreahB9575ZW, Thank you for taking the time to review our hotel. I apologize about our hot tub being down during your visit. However, I'm glad that you were able to enjoy yourself. I hope you're able to return to our property and be one of our returning guests. Best Regards, Luigi R.

Vandal Michigan
Reviewed 5 days ago NEW

We stayed at the Doubletree Hotel Chicago O'Hare Airport,Rosemont because it was close to the airport and we wanted to leave our car and have a shuttle ride to airport. The hotel was So So, we had stayed here a few years ago and it was really nice, clean, of course their great cookies. This time we stayed it was...

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Helpful?
Thank Elizabeth P
Anna P, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear Elizabeth P, Thank you for taking the time to review our hotel; it is always disappointing when a customer experience is less than expected. Needless to say, we always strive for a flawless stay; a promise and goal that we were unable to fulfill. Please accept my sincere apologies for the experiences that you encountered with housekeeping. Your feedback...

Springfield, Missouri
Reviewed 6 days ago NEW

I enjoyed a great stay at this DoubleTree location. The staff was friendly and helpful. The room was fresh, clean and comfortable. The bed was very comfy. And there is a Gibson's Bar & Steakhouse just off of the lobby. Free Wi-Fi is available to Hilton Honors members and ATT customers. Self parking or valet parking is available. A parking...

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Helpful?
Thank trtzw
Anna P, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear trtzw, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Sincerely, Anna

Crystal Lake, United States
Reviewed 6 days ago NEW

I will not be coming back here! I would have rathered stayed home or even just gotten an uber! There was no clarification about the parking fees! There was also not GENUINE customer service. It was very forceful and arguing and bickering back and forth! Also there is underlining fees that were not initially explained!

Review collected in partnership with DoubleTree by Hilton
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Thank E9500JBtiffanyh
Anna P, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear E9500JBtiffanyhy, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is...

Tallahassee, Florida
Reviewed 1 week ago via mobile

I won't ever stay here again. When checking in, the receptionist took four phone calls. Same thing happened when I checked out. I paid for a king room, but ended up with the accessible room without being told of this change. Rooms need to be upgraded. "Free" wireless was so slow that it took me forever to do a few...

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Helpful?
Thank Florida-Traveler-US
Luigi R, Front Office Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear Florida-Traveler-US, Thank you for taking the time to review our property. I apologize for the experience you had at our property. Your feedback is very much appreciated. If you have the opportunity, please reach out to me personally, as I would like to hear more about your stay. We hope to hear from you soon, and hope you'll consider...

Dallas, Texas
Reviewed 1 week ago

Overall good stay....location was excellent for events or date night. Easy access to airport and actually there is a Casino about 2 miles or less away. Gibbons is onsite and you really can't go wrong with that place.

Review collected in partnership with DoubleTree by Hilton
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Thank Taylord001
Luigi R, Front Office Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear Taylord001, We would like to thank you for taking the time to review our property. We are happy to see that you enjoyed yourself and were able to take advantage of all the surrounding attractions. We hope to have you back soon. Best Regards, Luigi R

Rosemont/Chicago, United States
Reviewed 2 weeks ago

Typical big city hotel. Very nice accommodations but you pay for everything. They have complimentary internet but offer two paid internet options. Parking is $15/nite extra and $25/nite if you want to use your car! On site food was excellent and not overpriced. Cleaning staff is not as good as most.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank narlinb2017
Anna P, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear narlinb2017, Thank you for staying with us and for your review. We are sorry to hear that housekeeping did not meet your expectations. We do appreciate your feedback and hope to have another opportunity to show you a stay that is nothing shy of exceptional. Sincerly, Anna

Denver, United States
Reviewed 2 weeks ago

Since I was travelling for business and didn't pay for my stay out of my own pocket, I can't complain too much. but probably would not choose this hotel if I had to pay myself. The famous cookie promise was not upheld. The light switch didn't work when I entered the room and I stumbled around in the dark to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank diannaq2017
Anna P, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear diannaq2017, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is...

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $26/day; Valet Parking: $30/day. ... more   less 

Additional Information about Doubletree by Hilton Chicago O'Hare Airport - Rosemont

Address: 5460 N River Rd, Rosemont, IL 60018-5232
Location: United States > Illinois > Rosemont
Price Range: $126 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Expedia, Orbitz, Hotwire, Travelocity, Cancelon, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Doubletree by Hilton Chicago O'Hare Airport - Rosemont reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton Chicago O'Hare Airport - Rosemont staff and other travelers.
9 questions
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Guttenberg, New Jersey
Bloomington-Normal, Illinois
over a year ago
27 days ago
Evansville, Indiana

See all questions (9)

Questions? Get answers from Doubletree by Hilton Chicago O'Hare Airport - Rosemont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“FYI—aircraft take-offs can be heard from rooms on the West side.”
trtzw, 6 days ago | Read review
“Avoid 2nd floor, as the skybridge from the parking deck comes in there, right into a row of rooms.”
Migizi, Mar 21, 2017 | Read review
“Verify several times where you want your room to ensure that is what you receive.”
JStolz1, Mar 1, 2017 | Read review
“We were in king suite. Very roomy and comfortable”
Y2171EAdonnas, Jan 2, 2017 | Read review
“If you work out, stay on the 3rd floor, same as fitness center, and also the parking garage.”
JBretteD, Dec 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$143* /night
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Booking.com$149
Doubletree.com$149
TripAdvisor$149
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Prices are for 1 room, 2 adults
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