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Doubletree Hotel Chicago O'Hare Airport - Rosemont

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1,205 Reviews from our TripAdvisor Community

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Showing 1,165: English reviews
Ottawa, Canada
Reviewed 2 days ago NEW

This hotel is very nice, however what the hotel lacks in convenience does not make me want to return. Check in process and location of parking is frustrating, confusing and a long treck to the lobby with zero assistance. Room service is tricky with pricing, ordered the first night from the card in the room, staff did not replace the...

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Thank TravelCrossCountry
Chicago, United States
Reviewed 2 days ago NEW

I booked this room with a friend for the sake of attending a convention across the street. I had been placed at this hotel for a prior convention I had staffed and recalled the ample space in the bathroom and bedroom. Clean and well-kept. This hotel made for a very comfortable home base for the weekend. We were lucky to...

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Thank renees112
DELRAY BEACH, United States
Reviewed 5 days ago NEW

Upgraded cheerfully and quickly. Very helpful staff and pleasant stay all the way around. Ate both at Gibson's and at the Cafe. Excellent food both ways. Wife LOVED the Corner King. Very spacious and well appointed.

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Thank michaelsB7534PM
Bay Harbor Islands, United States
Reviewed 1 week ago NEW

Friendly and fast check in and check out. Was offered the rewards program at check in and took advantage of that. Housekeeping was adequate. Beds were okay, pillows fluffy. Excellent catering and front desk staff.

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Helpful?
Thank corinnab375
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

corinnab375, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Rockaway, New Jersey
Reviewed 1 week ago

Hotel is recently upgraded. It's centrally located with accessibility to the airport. Malls and cinema theatre is walking distance. I'd recommend this hotel for business and pleasure. Fitness center and Pool is decent,

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1Thank tan r
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

tan r, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Brookfield, WI
Reviewed 1 week ago

I have stayed here a half-dozen times. Front desk staff only just civil. Not genuinely friendly. Barely courteous. Here, I am made to feel that the staff is doing me some sort of great favor by providing an upgrade. I have left messages for the hotel manager on five occasions with no response received. I have asked for an upgrade...

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Helpful?
Thank tim_pam_kc
Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear tim_pam_kc, We would like to thank you for taking the time to review our hotel. We appreciate your feedback and are sad to see that your stay was not exceptional. I would like the opportunity to speak to you and make this right. We appreciate your loyalty to the Hilton family. If you could please reach out to me...

Chicago, Illinois
Reviewed 1 week ago

As a Hilton Diamond member and out of business attire, my check-in process was unsettling. The front desk personnel didn't greet me with the usual welcome and basically provided me with upgrades and at my request as if he was doing me a favor.

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Helpful?
Thank reachgina
Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

reachgina, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

Raleigh,NC
Reviewed 1 week ago

We spent four nights at the Doubletree last week, and although we have stayed at other Doubletree hotels, this was the nicest property of them all. Our corner room on the 7th floor was as spacious as it was comfortable. We had very large windows on two sides of our room, and we enjoyed watching planes landing at O'Hare. Even...

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Helpful?
Thank charliespr
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Charlie, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Scottsdale, Arizona
Reviewed 2 weeks ago

Spent a four day weekend attending a classic car show. Every Every aspect of the Doubletree was excellent. Room beautiful, dining outstanding. Most of all, the staff was beyond helpful and caring. Made us feel welcomed, always a smile and offer to help. Would definitely recommend this hotel.

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Helpful?
Thank Lenora S
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Lenora, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Reviewed 2 weeks ago

AMIR WAS VERY HELPFUL Always greeting everyone with a smile and taking care of everybody needs. He was a wonderful CONCIERGE. First Class All the way. Very personable, Amir made us feel as we were his only Guest in the entire Double Tree, so attentive. Thanks, Cindy & Mike White

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Thank I8610LPcindyw
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

I8610LPcindyw, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $20/day; Valet Parking: $28/day. ... more   less 

Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N River Rd, Rosemont, IL 60018-5232
Location: United States > Illinois > Rosemont
Price Range: $116 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Travelocity, Odigeo, Priceline and HotelTravel.com so you can book your Doubletree Hotel Chicago O'Hare Airport - Rosemont reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and other travelers.
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Questions? Get answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were by O hare airport we did hear some planes but not as many as we had expected”
 of 5 bubbles maryrI2753QA, Nov 3, 2016 | Read review
“O'Hare is a mile away...flights start at 6am-6:30am so beware. Huge amounts of air freshener are used everywhere!”
 of 5 bubbles FlyFishing4Fun, Oct 28, 2016 | Read review
“Corner rooms are very spacious.”
 of 5 bubbles lindajoseph3617, Oct 24, 2016 | Read review
“3rd floor was quiet”
 of 5 bubbles ajbrue, Oct 17, 2016 | Read review
“high floor is quiter”
 of 5 bubbles dcfiread, Sep 7, 2016 | Read review
5 of 5
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