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Doubletree Hotel Chicago O'Hare Airport - Rosemont

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1,115 Reviews from our TripAdvisor Community

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Showing 1,079: English reviews
Big Sky, Montana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The fridge and air conditioner in my room were not working. Maintenance did repair. I didn't bother to report light out in bathroom vanity. After I flushed the toilet I heard dripping for at least a half hour each time. There are only 4 microwaves in the entire hotel and they are by the elevators on select floors. When you... More 

Helpful?
Thank 123hotels
Eugene, Oregon
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

So the hotel property, rooms and other amenities were fine, just what you would expect from Doubletree/Hilton. My beef is with the airport shuttle. When I landed at O'Hare I called the hotel to meet the airport shuttle. I was told it would be an hour as they were sharing a shuttle with another hotel due to a breakdown. Ok,... More 

Helpful?
Thank choppes1
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

choppes1, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we look forward to welcoming you back again on your next visit to the area. Best Wishes! More 

Kalenborn, Germany
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Limited machines in the fitness center breakfast very good selection cleanliness questionable - dirty cups, places at breakfast every day during my 2 night stay Complaints were taken up but nothing happened plus on the location as recreational area in walking distance

Helpful?
Thank Blindfish180
Miri L, on behalf of the staff at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear Blindfish180 Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again... More 

Camden, Delaware
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was great but prices were too high... I enjoyed staying at this hotel. Breakfast is too expensive.. Try to est as much asyou cann.. They have a starbucks shop:)) krispy donut products but no donuts :((

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 725ozgulb
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

725ozgulb, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes! More 

San Diego, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have used this hotel many times over the years and overall it is a very good property and location. However, this time I tried the E check in and changed my room from a double to a king, room 924. This turned out to be a huge mistake. There is an air unit on the roof that makes it... More 

Helpful?
Thank Brad L
Miri L, on behalf of the staff at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear Brad L We’re very sorry we didn’t provide you with a satisfactory experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback about the noise from the rooftop equipment. Your comments have helped us to improve our guest experience, and we’re now offering free earplugs at the front desk.... More 

Leduc, Alberta, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff are very welcoming, friendly and helpful. Amir was extremely helpful. Location is excellent and the shuttle is free and quick from O'Hare Fitness facility is very clean and modern. Lots of area restaurants for dining as well as a great hotel restaurant. Breakfast at the hotel was also included.

Helpful?
Thank Trevor G
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Trevor, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~ More 

Milwaukee, Wisconsin
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Pick this hotel if you're looking to stay in Rosemont (O'Hare Airport). The price was so reasonable and the room was so great that I don't think it could be beat. The quality was easily worth double what I paid, and it had a large, separate walk-in shower and tub. ( I stayed in Room 242; it's down the hall... More 

Helpful?
Thank Lyn E
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Lyn, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we look forward to welcoming you back again on your next visit to the area. Best Wishes! More 

Normal, Illinois
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a week for a conference. I was on the 9th floor. Rooms were average, but clean. Location is convenient and there are a lot of options within a 5-10 minute Uber ride if you want to get out. I was very impressed by all the staff. Literally every staff person I came in contact with, front desk,... More 

Helpful?
Thank Sara Z
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Sara, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we look forward to welcoming you back again on your next visit to the area. Best Wishes! More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Just 10minutes the outlet center.the hotel very nice,kind people,clean room.i was 3times the hotel and at the same everything.I got that I have always been spacious rooms.next to The gibsons steakhouse,the Best restaurant in the area.i dont know the hotel food,because i never buy.

Helpful?
1 Thank Szandra S
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Szandra, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~ More 

Chicago
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Requested a second floor room to be closer to the parking lot entrance which was granted. Around 7 am, I heard the housekeepers all gathering to collect their supplies in the service room across the hall from our room (227), they were very loud and woke us up. The representative who assisted at check in was very friendly and took... More 

Helpful?
Thank nrush
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

nrush, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~ More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $20/day; Valet Parking: $28/day. ... more   less 

Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N River Rd, Rosemont, IL 60018-5232
Location: United States > Illinois > Rosemont
Price Range: $119 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
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